MyLivingChoice

Alliance Health At Marie Esther

720 Boston Post Road

4.2(16 ratings)· Marlborough average: 3.9

Alliance Health At Marie Esther — photo 11 / 5

Quick Facts

Total units
78
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
78
Physician coverage
Doctor on-site only one day weekly
Ownership
Nonprofit organization serving elders
Transportation
Operates its own resident van
Therapy access
On-site outpatient physical therapy gym

What Families Think

Reviews for Alliance Health at Marie Esther are mixed: some families describe compassionate, attentive hospice and end-of-life care, while others report serious lapses in medical oversight and unprofessional staff behavior. With only a handful of reviews, experiences appear to vary widely by department and shift.

The Good

  • Compassionate hospice and end-of-life care
  • On-site physical, occupational, and speech therapy
  • Clean private rooms and common areas
  • Recent multi-million dollar renovation
  • Therapeutic garden and patio for residents
  • Own resident van for transportation

The Bad

  • One report of a UTI, sepsis, and bed sore developing under care
  • One reviewer noted physician was on-site only one day a week
  • Multiple reports of rude staff, including director, aides, maintenance, and housekeeping

AI-generated from reviews and community data.

About Alliance Health At Marie Esther

Alliance Health at Marie Esther is a senior living community in Marlborough, Massachusetts, offering a full continuum of care services including independent living, assisted living, skilled nursing, rehabilitation, and hospice care. The community has recently completed a multi-million dollar renovation and received the 2023 Silver Award from AHCA/NCAL.

The skilled nursing and rehabilitation facility provides comprehensive medical care for patients requiring higher levels of support, including post-acute care, short-term and long-term care, rehabilitation, respite care, and hospice services. The community offers specialized units for hospital discharges, custodial care, respite stays, and end-of-life care, along with post-operative and surgical drain care management.

Therapeutic services include on-site physical, occupational, and speech therapies available in-house, with licensed therapists providing comprehensive evaluation and treatment to help residents achieve independence. The community also operates an outpatient therapy gym and offers outpatient physical therapy services for adults recovering from illness or injury.

Residents benefit from abundant recreational and social activities, spiritual services, and wellness programs designed to enhance quality of life. A therapeutic patio and garden installation was completed with support from the Cummings Foundation to reduce isolation, increase functional mobility, and improve overall well-being. The community operates its own resident van for convenience and transportation.

Alliance Health at Marie Esther is a nonprofit organization that serves elders within a broader mission to improve and enrich lives across multiple populations.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.2overall · 16 ratings combined

4.2★ on Google (16)

Erin Toohey

Feb 2026

via Google

Grandmother was originally admitted for SNF rehab but she quickly made the difficult decision to transition to hospice and pursue comfort care. Although we were only there 5 days until she passed we were treated with extreme kindness and excellent care. Hospice speciality and nursing staff worked together to adjust comfort medications/treatment hourly. Offered food/drinks and emotional support. Private room allowed family to visit comfortably during such a difficult time. Large cafeteria downstairs with food/drinks available for family and kitchenette also on the floor. Clean facilities with ample supplies. The care continued for my grandmother even shortly after she passed — a totally unexpected but beautiful gesture as they prepared her for our final goodbyes and the funeral home arrival. Thankful for this type of care during the darkest of times.

Ashonna

Nov 2024

via Google

Director & some aides whom work there were very rude & competitive never going back there.The residents loved me sadly I will never go back there. ( AGENCY CNA )

Jim C

May 2024

via Google

My mom had a fall at Christmas last year and she ended up at Marlborough hospital for a week. Marlborough hospital recommended this place for my mother early this year whe she was ready to be released from the hospital. My mom wasn't eating much at all, although her chart showed that she had a Fair appetite. She lost a lot of weight while in there. It got to the point I was asking for her to go back to the hospital, but the doctor wouldn't be in until Monday or Tuesday, as he was only there one day a week. It got to the point where I told them that I was planning on calling 911 for an ambulance to get her back to the hospital. Amazingly the doctor graced us with his appearance. And finally agreed with me that she needed to go to the hospital. Something the nurses couldn't make that decision? By the time we got to the hospital she was severely sick. The ER discovered that she had a severe UTI, that went Sepsis, she also developed a severe bed sore on her low back. She spent 10 days at the hospital again and the was she went to a better rehab facility. But the damage was already done. Back to the hospital one more time, then back to the better rehab. Unfortunately she lost her battle and passed in early February. From what I was told, the UTI and the bed sore was too much for her to recover from. I was lucky enough to be with her at her side for the last 6 weeks of her life. As I mentioned that Marlborough hospital recommended this place, honestly I wish they never did. And I hope they never will again, my life might be different than it is today. There was some very nice people that work there, and I thank them for being so nice to mom, but feel that more medical work should have been done or observed, as her condition got even worse in their care. I am sorry this happened to you Mum, I miss you dearly.

Robert Robert

Dec 2014

via Google

Spoke with maintenance crew and housekeeping. Were quite rude and very difficult to work with. I don't know much about the rest of the workers, but if they act like them, you should take your business elsewhere.

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Frequently Asked Questions

What types of care does Alliance Health At Marie Esther offer?

Alliance Health At Marie Esther offers Skilled Nursing / Long Term Care.

Where is Alliance Health At Marie Esther located?

Alliance Health At Marie Esther is located at 720 Boston Post Road in Marlborough, Massachusetts.

What do families say about Alliance Health At Marie Esther?

Reviews for Alliance Health at Marie Esther are mixed: some families describe compassionate, attentive hospice and end-of-life care, while others report serious lapses in medical oversight and unprofessional staff behavior. With only a handful of reviews, experiences appear to vary widely by department and shift.

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