Nicole Thomas
Oct 2025
Had an amazing experience from start to finish. Thank you all for helping my mom get back on her feet. I highly recommend All About You Home Care 💕
All About You! Home Care Services LLC
21 Church St 1st floor3.4(18 ratings)· Naugatuck average: 4.5
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Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 2001
- After-hours coverage
- On-call RN supervision nights and weekends
- Office locations
- Offices in Naugatuck, East Haven, and Torrington
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families and clients who used All About You Home Care Services frequently praise the caregivers themselves—nurses, aides, and therapists—for compassionate, reliable care, sometimes over many years. At the same time, several reviewers report frustration with the office's communication, including unreturned calls and unclear notice when services or staff assignments changed.
What reviewers praise
- Long-term clients report consistent, caring nurse relationships
- Praise for helping patients recover after hospital stays
- PT/OT and therapy staff called wonderful and professional
- Aides described as going the extra mile
What reviewers flag
- Multiple reports of poor office communication with patients
- One report of unreturned phone calls after ending services
- One report of no notice when aide coverage ended
AI-generated from reviews and community data.
All About You! Home Care Services LLC is a home health agency serving Naugatuck, Connecticut offering At-Home Care and Home Health. Families rate it 3.4 out of 5 across 18 reviews.
About All About You! Home Care Services LLC
All About You Home Care Services is a home health care agency with offices in Naugatuck, Connecticut, along with locations in East Haven and Torrington. The agency provides in-home care services including nursing, therapy, and homemaking support for individuals who prefer to remain in their homes or need assistance transitioning from hospitals or nursing facilities.
The agency employs registered nurses, licensed practical nurses, nurse aides, homemakers, social workers, and therapists specializing in speech, physical, and occupational therapy. All personnel are carefully screened and function under the supervision of a registered nurse. The agency is Medicare and Medicaid certified and insurance approved.
All About You Home Care Services develops individualized care plans tailored to each patient's and family's unique needs and health requirements. The agency operates office hours from 8:00 a.m. to 4:00 p.m. on weekdays, with an on-call system available for weekends, holidays, and after-hours support from 4:00 p.m. to 8:00 a.m. Monday through Friday and 24 hours on weekends, with medical supervision provided by a registered nurse.
Types of Care at All About You! Home Care Services LLC
At-Home CareHome Health
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Help Me ChooseReviews of All About You! Home Care Services LLC
3.4overall · 18 ratings combined
3.4★ on Google (18)
Amy Ball
Oct 2025
Instead of contacting me and trying to make it right, some employees will try to leave positive reviews to cancel out my one star. Since you only care about reviews online and don't deem it necessary to return a now former patients 3 phone calls when I decided to no longer use services I guess this should get your attention. All I want is an apology and a conversation about the care I received. I deserve an apology and if you truly cared about your company you would want feedback to help with providing better care moving forward. I didn't leave any negative words because I realize the issues I had where with human beings who I would never talk negatively about online. I understand the impact of social media. But a conversation should of been had so you could of made it right with me. I don't want to have litigation with your company. I want change for future patients and validation that what you said to me during our phone call was wrong. If you choose to apologize to me I will move forward and be done. If you care about your company you will apologize. You will hold some of your staff to better standards and want care to improve. You can have people now try to devalue my review by leaving positive reviews. But you and I both know your employees aren't happy. In general they are not. I just gave you more time in this comment than you gave me after a year of services provided by your company. I feel like I care more about improvement than you do. But that is just my personal opinion. The worst thing you will do is respond back with any form of condescension or show any real lack of accountability because than I will take a different route. Please don't mistake my health mental or physical as weakness. Because as your staff knows I am very big on right and wrong. I deserved an exit conversation and I deserve an apology from the owner.
Carrie Clifford
May 2025
I’ve been with this service for over 10 years and have never had a problem or complaint. I’ve had the same amazing nurse the whole time. The customer service is the best.
ILIA R (mamailia)
Jan 2024
I chose them for PCA services as well as PT/OT. My aide told me directly when her last day was going to be as far as taking care of me. To date I’ve yet to hear from them that my aide services came to a close due to of course, what the insurance deems as necessary. The therapists are just wonderful and so was the aide. The office has a lot to brush up on. The first task that needs to be addressed is patient office communication. Not right to leave a person in need of services hanging out there like that. The two rating is for the office. The staff coming to the home gets five stars from me most definitely. 👍
Jean Wargo
Oct 2023
Best home care agency around. Very professional staff. My mom had to use their services when she came home from the hospital. The nurses were very caring and personable, showed up when they said they would and always went the extra mile. Highly recommend their services!
Medicare Quality of Care
All About You! Home Care Services LLC is a Medicare-certified home health agency (certified since 2001). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
3.0 / 5 patient survey rating
- Would definitely recommend the agency76%US 79%
- Rated their overall care 9 or 10 out of 1081%US 85%
- Care was given in a professional way86%US 89%
- The team communicated well82%US 86%
- The team discussed medicines, pain and home safety79%US 82%
183 completed patient surveys, 20% response rate.
Hospital outcomes
- Discharged to the community92%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
- Preventable hospital visits during care (lower is better)9%US 11%Same as
How patients did
- Care started within 2 days of referral99%US 94%
- Patients got better at walking or moving around97%US 83%
- Patients got better at getting in and out of bed92%US 83%
- Patients got better at bathing96%US 86%
- Patients' breathing improved85%US 85%
- Patients got better at taking medications correctly87%US 81%
- Patients who had a fall with major injury (lower is better)2%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations69%US 61%
Service area
All About You! Home Care Services LLC reports serving 66 ZIP codes, including New Haven, Waterbury, Hamden, Milford, Stratford, Ansonia, Bantam, Barkhamsted, Beacon Falls, Bethany and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 077229. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does All About You! Home Care Services LLC offer?
All About You! Home Care Services LLC offers At-Home Care and Home Health.
Where is All About You! Home Care Services LLC located?
All About You! Home Care Services LLC is located at 21 Church St 1st floor in Naugatuck, Connecticut.
What do families say about All About You! Home Care Services LLC?
All About You! Home Care Services LLC carries a 3.4 out of 5 rating from 18 Google reviews. Families and clients who used All About You Home Care Services frequently praise the caregivers themselves—nurses, aides, and therapists—for compassionate, reliable care, sometimes over many years. At the same time, several reviewers report frustration with the office's communication, including unreturned calls and unclear notice when services or staff assignments changed. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from All About You! Home Care Services LLC?
Yes. All About You! Home Care Services LLC is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use All About You! Home Care Services LLC?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit All About You! Home Care Services LLC?
Submit the Request Information form on this page, or contact All About You! Home Care Services LLC directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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