Leann Diaz-Contreras
Sep 2025
My friend has had the biggest problems with this hhc facility, they don't communicate, they dont show up and they do not coordinate at all. Very very unprofessional!!!!
1 / 6Quick Facts
- Medicare quality
- Certified, not yet rated
- Medicare certified
- Since 2022
- Ownership
- Independently owned and operated home care agency
- Nurse Access
- 24-hour nurse line and online portal included
- Care Intensity
- Live-in, around-the-clock caregiver support available
- Service Settings
- Care given at home, facilities, or hospital bedside
Home Health Compare
What Families Think
Align Home Health is a Dayton-area home care agency that most reviewers describe as kind, communicative, and respectful of clients' homes, though a couple of reports describe serious staffing shortages leading to missed visits and poor coordination. Feedback is split between highly satisfied clients and caregivers, and at least two accounts of significant service failures.
The Good
- Staff described as kind and respectful
- Responsive, helpful phone support for inquiries
- Caregivers work with clients' needs and limits
- Aides build ongoing rapport with clients
The Bad
- Multiple reports of poor communication and coordination
- One report of client left without care for two weeks
- One report tied shortfalls to understaffing relative to client load
AI-generated from reviews and community data.
Align Home Health is a senior living community in Dayton, Ohio offering Independent Living. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.9 out of 5 across 7 reviews.
About Align Home Health
Align Home Health provides home health care services in Dayton, Ohio, delivering care in clients' homes rather than in a facility setting. The organization is independently owned and operated and serves the Greater Miami Valley and Dayton area, including clients in private residences, extended care facilities, and hospital bedsides.
Services offered include activities of daily living assistance with transportation, 24-hour nurse line access and online portal features, live-in care with around-the-clock support from home care specialists, and personalized caregiver matching to pair clients with appropriate caregivers. The clinical team works to understand each client's unique needs and customize care accordingly.
Align Home Health emphasizes helping people maintain independence and quality of life while receiving care at home. The organization positions itself as a resource for families concerned about loved ones living alone, individuals managing work responsibilities alongside caregiving duties, and those facing challenges with self-care or home maintenance due to injury or health conditions.
Types of Care at Align Home Health
Home HealthIndependent Living
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of Align Home Health
3.9overall · 7 ratings combined
3.9★ on Google (7)
M
Mar 2025
I spoke with Zoe on the phone and she was very accommodating and kind. She went above and beyond to help me with my questions.
Ashley Littlepage
Oct 2024
Kara, Lee, and Denice have all been nothing but kind to me. I have my stna and sometimes clients don’t fit me and they don’t ever make me feel bad about that. They make sure to work with you if things don’t work out. They communicate well and they aren’t judgmental! I also have anxiety and they never make me feel bad about that. I like working for this company. I say this a lot. But thank you everyone!
James Given
Jul 2023
This organization has left me stranded for over two weeks now. I keep getting excuses from the manager, Kara. I don’t know what to say. Other than they have a staffing problem they keep taking on clients and they have no staff to support them.
Ethan Herron
Apr 2021
This place is awesome and they have the best customer service ever ! 👀
Medicare Quality of Care
Align Home Health is a Medicare-certified home health agency (certified since 2022). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
Service area
Align Home Health reports serving 17 ZIP codes, including Dayton, Springfield, Englewood, Fairborn, Miamisburg, New Lebanon, Vandalia, Xenia. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 369323. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Align Home Health offer?
Align Home Health offers Home Health and Independent Living.
Where is Align Home Health located?
Align Home Health is located at 4114 Mapleview Dr STE 2 in Dayton, Ohio.
What do families say about Align Home Health?
Align Home Health is a Dayton-area home care agency that most reviewers describe as kind, communicative, and respectful of clients' homes, though a couple of reports describe serious staffing shortages leading to missed visits and poor coordination. Feedback is split between highly satisfied clients and caregivers, and at least two accounts of significant service failures.
Does Medicare cover care from Align Home Health?
Yes. Align Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.
Do I need a referral to use Align Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Align Home Health?
Submit the Request Information form on this page to connect with Align Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Align Home Health? Claim this listing to update photos, pricing, and details. It's free.
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Prefer to stay home?
Home care agencies serving Dayton bring help to the house: daily living, companionship, and respite for family caregivers.
