MyLivingChoice

Alden Town Manor Rehab & Health

6120 West Ogden

2.9(76 ratings)

Alden Town Manor Rehab & Health, photo 11 / 5

Quick Facts

Total units
249
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
249
Specialty unit
Onsite dialysis unit available for residents
Memory care
Dedicated dementia care unit on-site
Length of stay
Also used for long-term residency of years
Cardiac program
Cardiac recovery combines exercise, education, and nutrition

What Families Think

Reviews for Alden Town Manor are sharply divided: many families praise specific nurses, therapists, and administrators for compassionate, effective rehab care, while a large number of others describe serious neglect, injuries, and poor communication. The facility appears to serve both short-term rehab patients and long-term residents, with experiences varying widely depending on staffing and management at the time.

The Good

  • Praised for successful rehab outcomes after stroke or surgery
  • Multiple reviewers name specific caring nurses and staff members
  • Some describe the building as clean and recently remodeled
  • Good, hot food reported by several reviewers
  • Some reviews cite improvements under newer management

The Bad

  • Frequent reports of understaffing and unsafe staff-to-resident ratios
  • Multiple accounts of falls and injuries, including hip fractures
  • Several complaints of urine odor and unclean rooms or hallways
  • Reports of billing/Medicaid disputes and poor family communication, especially around deaths

AI-generated from reviews and community data.

Alden Town Manor Rehab & Health is a senior living community in Cicero, Illinois offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Private Bathroom and Wheelchair Accessible. Families rate it 2.9 out of 5 across 76 reviews.

About Alden Town Manor Rehab & Health

Alden Town Manor Rehab & HCC is a rehabilitation and health care center in Cicero, Illinois, offering a holistic approach to recovery with innovative therapies designed to help patients return home quickly and safely.

The facility specializes in several key recovery programs. It provides rehabilitation services for individuals recovering from hip or knee surgery, with outcome-driven therapy for those managing stroke or brain injury recovery. The center also offers cardiac care programs that combine exercise, education, nutrition, and support designed to heal the heart.

Treatment is delivered in private settings with a trained care team, combining therapeutic treatments with comfortable accommodations and amenities to support the recuperation and rejuvenation process.

Types of Care at Alden Town Manor Rehab & Health

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Alden Town Manor Rehab & Health

2.9overall · 76 ratings combined

2.9★ on Google (76)

Wanda Erinle

Jun 2026

via Google

I couldn't Believe, the many NEGATIVE comments left about this Alden Manor.. and, at the same time felt much Gratitude, that the only, issues I've had were with the High Level Execs, Never returning my calls or emails in a Timely manner if, at All!! I have Never, Ever, Smelled, Urine in the hallways nor in My Loved One's Room!<br>My Loved One & Self, are Very Fortunate, that they're are people whom, work there that go that extra mile when it's Not, their in job description! These individuals clearly, have INTEGRITY and Genuine Passion for what they do!<br>Millie, is one the the Main individuals, who, has Always, gone above and beyond to get things done. I was soooo.. Elated, when she had come back after a medical leave..Others included Nurse Nancy, Wound Care Eillen & Jaime, Tish Sherry & Carlos, Physical & OPT, Natalie-SS Ray & The Maintenance Crew, Marta & other CNA's... I APPRECIATED THEM ALL!! PEOPLE LIKE THE ABOVE MENTIONED ARE WHAT MAKES A GOOD FACILITY

Amanda Mercado

Mar 2026

via Google

This place is terrible. Staff is careless and does not care about patients here. I even overheard a worker yelling at a patient about them calling them in their room too much. Thank God my father is out of that place. Their Medicaid reimbursement specialist, Barb, made this experience even worse. She constantly harassed about billing and threatened to kick my dad out knowing he needed the care. She was just awful and ignorant. Don’t send your loved ones here.

Ashley Kordat

Feb 2026

via Google

Listen, I am not saying this place is perfect but it’s 1000x better than the other ones my mom has lived in. It doesn’t smell, the people are nice and the facilities are honestly top notch for the industry. Feels like a decent hotel/hospital. It’s not a Hilton but it’s not a Supper 8. I’d say it’s like a Hilton Garden inn or Hampton inn.

Sara R

Feb 2026

via Google

This facility is extremely nice. The food is good with better options that my mom really likes. The environment is beautiful, clean, and pretty quiet. This is the third facility my mom has been to, and it is significantly better than the previous two. She is in long term care and moved here to be closer to us. We were pleasantly surprised at the differences we have seen. I am also surprised that the reviews/ratings are not higher.

Paul Torres

Jan 2026

via Google

Didn't want to give it any stars but then I couldn't say what I need to say about this place. 1 I was there after surgery cause my family wanted me there instead of going to my place which I should have, 1st night I was there on the 3rd floor I woke up with someone standing at the foot of my bed, then they moved me to another room finally had privacy, didn't last long they moved me to another room with a roommate (great guy),they told me my insurance will be paying for my stay as long as I was in therapy, I was there for a little more than 2 months. Christmas till the 3rd of March when I found out they took my social security check, I drove myself home. 2 they gave me false information saying they were going to help me get Medicaid so i can stay longer and had me sign papers if i would have known they were goin to take my SSDI check i would have never signed. 3 they never took me to my appointments I drove myself or paid for it 9n my own, even though they had transportation but it was always down when I needed to go, all the other rehabs took me to my appointments. 3 when I wanted to take a shower they never gave me what I needed to take my shower. 4 now they are wanting me to pay them after they took my money from SSDI. 5 u dont want me to tell u about what they did to my mom there. I dont give a care what happens after they see this but im not going to back down

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Government Inspection History

17 inspection visits in the last three years, 75 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 31, 2026Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 23, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 23, 2026

May 10, 2026Health Complaint2 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 28, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 23, 2026

Apr 2, 2026Health Complaint2 citations
  • Keep all essential equipment working safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 13, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 13, 2026

Nov 26, 2025Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 16, 2025

Sep 4, 2025Health Complaint1 citation
  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 5, 2025

Apr 17, 2025Health Complaint1 citation
  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 18, 2025

Mar 21, 2025Fire Safety StandardHealth Standard18 citations
  • Provide enough food/fluids to maintain a resident's health.

    Severity G of L: actual harm, isolatedCorrected Apr 7, 2025

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2025

  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 21, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 4, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 18, 2025

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2025

  • Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2025

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2025

  • Provide properly sized and located linen or trash receptacles.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025

Mar 14, 2025Health Complaint2 citations
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 15, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 15, 2025

Jan 12, 2025Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2025

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2025

Dec 6, 2024Health Complaint1 citation
  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2024

Oct 18, 2024Health Complaint4 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 22, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 22, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 22, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 22, 2024

Jul 19, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 24, 2024

May 14, 2024Health Complaint2 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 31, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 31, 2024

Mar 15, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 10, 2024

Feb 14, 2024Fire Safety StandardHealth ComplaintHealth Standard15 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 27, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2024

  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFire Safety Evaluation Survey

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2024

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 5, 2024

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2024

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2024

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2024

Aug 27, 2023Health Complaint1 citation
  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 5, 2023

Mar 30, 2023Fire Safety StandardHealth Standard19 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Apr 10, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected May 14, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2023

  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFire Safety Evaluation Survey

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 11, 2023

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 14, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2023

  • Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2023

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2023

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Alden Town Manor Rehab & Health offer?

Alden Town Manor Rehab & Health offers Skilled Nursing / Long Term Care.

Where is Alden Town Manor Rehab & Health located?

Alden Town Manor Rehab & Health is located at 6120 West Ogden in Cicero, Illinois.

What do families say about Alden Town Manor Rehab & Health?

Reviews for Alden Town Manor are sharply divided: many families praise specific nurses, therapists, and administrators for compassionate, effective rehab care, while a large number of others describe serious neglect, injuries, and poor communication. The facility appears to serve both short-term rehab patients and long-term residents, with experiences varying widely depending on staffing and management at the time.

How did Alden Town Manor Rehab & Health do on recent health and safety inspections?

Alden Town Manor Rehab & Health had 17 government inspection visits in the last three years, with 75 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Alden Town Manor Rehab & Health?

Submit the Request Information form on this page to connect with Alden Town Manor Rehab & Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Alden Town Manor Rehab & Health? Claim this listing to update photos, pricing, and details. It's free.

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