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Ahwatukee Post Acute

15810 SOUTH 42ND STREET

3.9(65 ratings)· PHOENIX average: 4.4

Ahwatukee Post Acute, photo 11 / 5

Quick Facts

Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
192
CMS Rating
CMS Five-Star Quality Measures rated facility
Specialized Rehab Program
LSVT BIG and LOUD certified therapy for Parkinson's
Room Type
Semi-private rooms only, no private option
Facility History
Previously operated as Silverwood Post Acute

What Families Think

Reviews of Ahwatukee Post Acute are sharply divided: many families and patients praise the physical/occupational therapy team and specific nurses and CNAs by name, describing compassionate, attentive care, while a substantial number of other reviewers report serious neglect, including falls, slow response to call lights, unclean conditions, and poor communication during medical emergencies or transfers. The facility has operated under several names (LaEstancia, Silverwood Post Acute) and multiple reviewers note it is now under 'new management,' with some seeing real improvement and others feeling little has changed.

The Good

  • Physical and occupational therapy consistently praised by patients
  • Many named nurses and CNAs called caring and attentive
  • Certified LSVT BIG and LOUD program for Parkinson's rehab
  • CMS Five-Star Quality Measures rating cited
  • Several reviewers found the facility clean under new management
  • Wide range of resident activities including bingo, art, and grooming days

The Bad

  • Several serious reports of neglect, falls, and slow response times
  • Multiple complaints about poor communication with families during emergencies or transfers
  • Repeated complaints about food quality and unmet dietary restrictions
  • History of several ownership and name changes raises consistency concerns

AI-generated from reviews and community data.

Ahwatukee Post Acute is a senior living community in PHOENIX, Arizona offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 4.0 out of 5 across 56 reviews.

About Ahwatukee Post Acute

Ahwatukee Post Acute (formerly Silverwood Post Acute) is a skilled nursing and rehabilitation community located in Phoenix, Arizona, serving residents throughout Maricopa County. The community focuses on patient safety, comfort, and long-term recovery through personalized care for individuals recovering after a surgery, illness, or injury.

The facility has been recognized by the Centers for Medicare and Medicaid Services (CMS) as a Five-Star Quality Measures Rated facility, a rating based on health inspections, staffing, and quality measures.

Residents stay in semi-private rooms designed for comfort and privacy, and are encouraged to bring personal comforts of home during their stay.

The rehabilitation team's physical, occupational, and speech-language therapists are certified in the LSVT BIG and LOUD program, which is designed to address the needs of patients with Parkinson's Disease by increasing motor amplitude and output to help recalibrate mobility, improve transfers, ambulation, speaking, and swallowing.

Types of Care at Ahwatukee Post Acute

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Ahwatukee Post Acute

3.9overall · 65 ratings combined

4★ on Google (56) · 3★ on Yelp (9) · Yelp page ↗

Travis Stephens

Jul 2026

via Google

This place is like a prison.<br><br>I’m writing this while in immense pain and seeing red so please bare with me.<br><br>After waiting for a few days for insurance to approve my transfer to Ahwatukee acute, it finally came through. I was relieved I could continue my rehab after breaking my tib, fib and ankle. They were even going to let me use my insulin pump which I was very excited about because I manage my diabetes very well and didn’t want someone messing it up. Let’s just say PTSD from a facility I went to for pt a few years back. I was given my meds at the hospital about 3pm. I have many health issues so I take a lot of meds. Transport picked me up around 5pm and I arrived to Ahwatukee Acute at close to 6. First impression was that this facility was clean and the few staff I had met were very nice. My anxiety had started to calm. After check in, I asked for my pain meds to which I was told the paperwork had not yet been processed so my meds were not currently in possession. I was due for all of my meds and none were available. After spending all week getting meds dialed in, there were no longer any to continue my treatment. My pain finally got so intense that I passed out and woke up in pools of sweat. No one wants to take responsibility for this. I was given 3 different stories as to where my pain meds were, why the hadn’t been filled and on and on. Fast forward to 4am. The supervisor finally came in to speak with me and said she was unaware of the entire situation! Let that sink in. THE SUPERVISOR CLAIMED TO HAVE NO IDEA THAT INHAD BEEN SUFFERING BASICALLY SINCE ARRIVAL. I will say that she was able to grab my same pain meds from another cart. Also mind blowing. No way it was just that easy because I had been asking for all my meds without any luck at all. It was like I was speaking a foreign language. I hit the call light and that wasn’t acknowledged in over 30min. Then they seemed to be fed up with me so no one even came to see why I was hitting the light. I can’t have any weight on my leg for 6 weeks per my surgeon and I have had to get myself on and off the toilet with awkwardly placed grab bars, in and out of a wheelchair on my own with no supervision. Just seems like everyone who is here at night is here to play grab ass. This is no care facility. Imagine if I couldn’t advocate for myself like many of the patients here now. Scary. I am giving this facility a chance to redeem themselves but my expectations are very low. I will be getting my case management team involved and will even be placing a call to my attorney. No one should be ignored and treated like I have at this facility. Will update when I’m discharged or if I leave. To be continued…

kimberly avila

Jul 2026

via Google

I am beyond disappointed with my experience at Ahwatukee Acute. This place is horrible and, in my opinion, more concerned with getting paid than providing quality care and addressing legitimate concerns.<br><br>I have only been to this facility about 4 or 5 times, but the way I was treated during my last visit was unacceptable. When I walked in and asked to speak with whoever was in charge, the way the front desk staff looked at me immediately made me feel like I was not welcome. Then Ashley walked up, and I heard the front desk saying, “It’s so-and-so’s daughter.” After everything that has happened, the way I was treated and made to feel will not be forgotten.<br><br>I went to the facility to file a complaint about Ashley after she called both my dad and me liars. The way I was spoken to was disrespectful and unprofessional. Instead of taking my concerns seriously and sitting down with me to discuss what happened, it felt like the focus was on getting my dad out as quickly as possible.<br><br>Less than 24 hours later, my dad was moved, and no one from the facility even called to notify me. I had to find out after the fact. My dad is blind, missing a leg, and uses a wheelchair. As his family, I should have been informed about such a major change.<br><br>When I asked about phone recordings or documentation of conversations, I was looking for transparency and answers. In healthcare, communication and proper documentation are extremely important.<br><br>Jose made it seem like he genuinely cared and wanted to help, but after everything that happened, I’m left feeling like I was only being told what I needed to hear so I would leave and stop asking questions.<br><br>I will be taking my concerns further through the proper channels, including addressing them with the insurance company. I do not feel comfortable only speaking with the people currently working there, especially after Ashley stated she speaks with someone named Jackie from insurance, and I have no idea who that is or what role they have.<br><br>I work in healthcare, and I know patients deserve dignity, respect, compassion, and proper communication. Families trust facilities like this with their loved ones, and that trust should never be taken lightly.<br><br>I will continue advocating for my dad because he deserves better. No family should feel ignored, dismissed, or left without answers when it comes to the care of someone they love.

S Newkirk

Jul 2026

via Google

Communication with this place is horrible, not clean and hearing the staff talk about patient information is sad. No call backs or documentation done when needed.

Shane Leon

Jun 2026

via Google

KRYSTLE was amazing and the physical therapy department is the best hands down

V

Violet F.

Jun 2026

via Yelp

Service is not excellent but acceptable. Staff are all helpful and courteous. What is not acceptable is when you are told to wait and stay there for the decision of the insurance whether my stay will be be extendeed. I was supposed to be discharged on March 225, 2026. I was already packed and ready to go home. My son was there to pick me up. Then Case Manager Asley Felix came by and ibformed that she submitted an appeal to the insurance to extend my stay. I told her, I am ready to go and I am not waiting. She said just for a few days . I reiterated and made clear that I should not be charged staying there and waiting. I am aware that the approved of my stay ended on March 25, 2026 my waiting and staying there should not be charged to me. She said not to worry she'll take care of it. Ofcourse the appeal was dnied. and I left on the 31st of March. Before I left, I dropped by Ashleys office and reminded her that I am not to be charged. Later, I got a bill for $750. Went back and talked to Ashley asking her, what is this? Told her she made the assurance that there will be no bill. She said. She will take care of it.

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Government Inspection History

6 inspection visits in the last three years, 49 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 8, 2025Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Conduct testing and exercise requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 20, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 11, 2025

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 11, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 14, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 27, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025

  • List the names and contact information of those in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 14, 2025

Mar 5, 2025Health Complaint3 citations
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 4, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 4, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 4, 2025

Feb 29, 2024Health Complaint6 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 23, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 29, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 10, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 10, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 26, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected May 14, 2024

Aug 3, 2023Fire Safety StandardHealth ComplaintHealth Standard17 citations
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 30, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 30, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 30, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 30, 2023

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2023

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

Jul 5, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 17, 2023

Jun 10, 2022Fire Safety StandardHealth Standard15 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 25, 2022

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 25, 2022

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 25, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 25, 2022

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2022

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2022

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2022

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2022

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2022

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 21, 2022

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 21, 2022

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2022

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2022

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Ahwatukee Post Acute offer?

Ahwatukee Post Acute offers Skilled Nursing / Long Term Care.

Where is Ahwatukee Post Acute located?

Ahwatukee Post Acute is located at 15810 SOUTH 42ND STREET in PHOENIX, Arizona.

What do families say about Ahwatukee Post Acute?

Reviews of Ahwatukee Post Acute are sharply divided: many families and patients praise the physical/occupational therapy team and specific nurses and CNAs by name, describing compassionate, attentive care, while a substantial number of other reviewers report serious neglect, including falls, slow response to call lights, unclean conditions, and poor communication during medical emergencies or transfers. The facility has operated under several names (LaEstancia, Silverwood Post Acute) and multiple reviewers note it is now under 'new management,' with some seeing real improvement and others feeling little has changed.

How did Ahwatukee Post Acute do on recent health and safety inspections?

Ahwatukee Post Acute had 6 government inspection visits in the last three years, with 49 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Ahwatukee Post Acute?

Submit the Request Information form on this page to connect with Ahwatukee Post Acute and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Ahwatukee Post Acute? Claim this listing to update photos, pricing, and details. It's free.

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