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Advancecare Health Services, LLC

3310 Lebanon Pike Ste 208

3.8(30 ratings)· Hermitage average: 4.3

Advancecare Health Services, LLC, photo 11 / 5

Quick Facts

What Families Think

Advancecare Health Services provides home health and hospice care in the Hermitage, Tennessee area, with a 3.8-star rating from 30 Google reviews. Reviewers largely praise the personal attention from individual caregivers and staff members, though one review describes a serious breakdown in communication and caregiver coverage.

The Good

  • Caregivers described as attentive and reliable
  • Individualized care approach rather than one-size-fits-all
  • Responsive scheduling coordinator noted by name
  • Long-term clients report years of consistent satisfaction

The Bad

  • One report of poor communication and no caregiver coverage for weeks
  • One reviewer cited lack of a local office in Memphis

AI-generated from reviews and community data.

Advancecare Health Services, LLC is a home care agency serving Hermitage, Tennessee offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Housekeeping, Emergency Call System and 24-Hour Staff. Families rate it 3.8 out of 5 across 30 reviews.

About Advancecare Health Services, LLC

AdvanceCare Health Services is a home health and hospice provider based in Hermitage, Tennessee. The company serves clients who need in-home medical care and end-of-life support, with a team of healthcare aides and clinical staff.

Families who rate AdvanceCare highly consistently praise the quality and dedication of individual caregivers. One family noted that their caregiver "keeps me very clean, and my house clean," while another emphasized that the company "treat[s] every situation individually rather than being grouped into a category." Long-term clients report strong continuity of care, with one saying they have worked with the company for years and trust the team to address issues thoughtfully. However, reviews are mixed: some families report excellent experiences spanning years, while others describe significant gaps in caregiver availability and poor communication with the office.

AdvanceCare holds a 3.8 out of 5 Google rating based on 30 reviews. Prospective clients should note that experiences appear to vary considerably, with satisfaction often tied to individual caregiver assignments and responsiveness to scheduling needs.

Types of Care at Advancecare Health Services, LLC

At-Home Care

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management

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Reviews of Advancecare Health Services, LLC

3.8overall · 30 ratings combined

3.8★ on Google (30)

Aimee Northington

Jul 2025

via Google

I have been working with AdvanceCare for years. I am honored to be called a team member. They hold me to my word as I hold them to theirs. When there has been issues that need to be address, we have done so at a coinvent time and place for both parties and with the best interest of everyone involved. Thank you AdvanceCare keep up the good work, continue to grow and improve on what you do best. 07/18/2025 I just want to give a 'Job Well Done, Sir' to our new DDA Director Mr. Shelley. You are awesome. I have had many conversations with you, no matter the time or day, about changes and how to deal with different issues about providing the best care possible. You have heard my concerns, issues and always come to the table ready to work on a solution. You Rock!!!

Bobby Price

May 2025

via Google

Love the fact that they treat every situation individually rather than being " grouped" into a category. It's like taking your Ferrari to a Ferrari dealership for service rather then taking it to a Chevy dealership!!

Julie Reynolds-Disalvo

Oct 2024

via Google

AdvanceCare Health Service of BY FAR the BEST Home Healthcare Service Company for you &/or your loved one! I have been a client of AdvanceCare for over 2 years now and I COULDN’T imagine my life without my Healthcare Aide, KIMBERLY 🥰 I was very skeptical at first about having a home health aide after my accident; but unfortunately it was a necessity. My insurance gave me a list of 4 services that were in my area to choose from. I called each service requesting a call back in regard to new client information. AdvanceCare was the only service that had a client representative available to speak with me immediately. They are very knowledgeable & helpful as I explained my needs for a home health aide. I cannot say enough great things about my Aide, Ms. Kimberly. She addresses every need and so much more. She has become a forever part of my family! The Scheduling Coordinator, Nisa, always answers my call when I have questions or concerns & need to make any changes to my Aides schedule. I have to give a big shout out to Ms. Nisa for all her dedication & hard work! Also, Amanda, AdvanceCare’s Client Manager, has played a key role in addressing my needs when Nisa is (rarely) unavailable. I have since referred my mother to switch services to AdvanceCare as well due to the inconsistency of 2 previous Healthcare Service. Let me say, if I trust AdvanceCare with not only myself but also my mother, I believe that says a lot in itself!

Redina Cruz

Aug 2024

via Google

My caregiver is just fine She makes me the best biscuits when I ask. They are so buttery good. She keeps me very clean, and my house clean. I’m taken care of real good. I appreciate my care and her concern for me.

vicki luellen

Aug 2023

via Google

This company doesn’t even deserve a one star rating. This company has been servicing my love one since March 2023, none of the caregivers that they have sent have all been adequate. I have not had help for my love one since July 5th. The company does not have an office in Memphis, their communication skills are extremely poor. I would not recommend this company to anyone in need of home healthcare. They are completely unprofessional!!!!!!!!!!!! Your response is a”cya” response. I got very few communication from the manager and they were all via text. Which means I have receipts.

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Frequently Asked Questions

What types of care does Advancecare Health Services, LLC offer?

Advancecare Health Services, LLC offers At-Home Care.

Where is Advancecare Health Services, LLC located?

Advancecare Health Services, LLC is located at 3310 Lebanon Pike Ste 208 in Hermitage, Tennessee.

What do families say about Advancecare Health Services, LLC?

Advancecare Health Services provides home health and hospice care in the Hermitage, Tennessee area, with a 3.8-star rating from 30 Google reviews. Reviewers largely praise the personal attention from individual caregivers and staff members, though one review describes a serious breakdown in communication and caregiver coverage.

How can families visit Advancecare Health Services, LLC?

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