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Adoration Home Health is a home health and hospice provider in Charleston, WV, with many reviewers praising specific caregivers and nurses for compassionate, skilled care. However, one detailed report describes a troubling and possibly unsafe termination of services with conflicting explanations from staff, raising concerns about communication and care coordination.
AI-generated from reviews and community data.
Adoration Home Health is a home health agency serving Charleston, West Virginia offering Home Health. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.5 out of 5 across 32 reviews.
Adoration Home Health provides home health and hospice care in the Charleston, West Virginia area. The service focuses on in-home support for patients recovering from surgery, managing chronic conditions like dialysis, and receiving end-of-life care.
Families consistently praise individual caregivers and nurses for their clinical skill and personal warmth. Patients highlight nurses like Lindsey, Shawna Huffman, Judy, and therapists Eric and Ashton for being both knowledgeable and genuinely caring. One family wrote that a caregiver "became like one of our family." Another noted progress in physical therapy "thanks to their dedication." Caregivers appear to adapt well when regular staff are unavailable, maintaining the same quality of attention.
The service holds a 4.5-star rating across 32 Google reviews. One 1-star review disputed a discharge decision and communication breakdown, though most feedback centers on positive patient experiences with named staff members.
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Help Me Choose4.5overall · 32 ratings combined
4.5★ on Google (32)
Debi Rogers
Dec 2025
Eric and Ashton were great. They gave good information and helped me learn how to stretch and use my muscles again. I really enjoyed working with them. I made real progress thanks to their dedication to helping me. I really appreciate them very much.
Tracy Brown
Sep 2025
My home dialysis care. Person‘s name was Lindsey. Lindsey was an extremely efficient person at what she did and yet still found time to be very warm and charming. She became like one of our family. I was so disappointed when we had to say goodbye for the last time. If you live in the Kanawha County area outside of Charleston and you can get Lindsey as your care team nurse you could not ask for anyone better. The entire team was very professional, and I would not hesitate to have them back in my home. But just to reiterate, Lindsey was above and beyond
Dana burns
May 2025
I had to choose 1 star because there was no negative star to choose. My family has used Amedisys since 2020. Yesterday, 4/30/25, my father was "dropped" as a patient. I was told by the hospital case manager who was told by Jill, the liason from Amedisys, that it was because I had not informed them that my dad had been admitted to the hospital. This is a lie, as I was on the phone with the night duty nurse Elizabeth at the time. She was told that I was calling 911 and sending him to the hospital. I called Amedisys and spoke with Sadie who transferred me to Sharon, who did not answer. I called back and spoke with Bridgette who transferred me to the director Crystal who had an entirely different reason why he was dropped. She told me it was because I did not live with my dad 24/7 (I do and have for some time) and that since it was their job to make it so a patient is not sent to the hospital, she felt that they weren't doing their job and that maybe another agency could do a better job. I told her that the night nurse refused to send someone to look at my dad and advised me to wait to see how things turned out. Had I waited, dad would have become septic. So, I DO NOT give this agency any stars and would NOT recommend.
Patrick Humphrey
Apr 2025
Your nurse Miss Judy is an awesome person! She is the most professional and competent nurse I have met. Her caring and concern for her patients is second to none. If you have more like her I would recommend your service to anyone. Thank you for all you do for all people. Bubba
Patricia Price
Mar 2025
I received home healthcare due to a major surgery that I had gone through. My caregiver during this time was Shawna Huffman, who is really top-notch in my opinion. At one point, Shawna was not available and Brian (last name unknown) came in her place. He was also very good and knowledgeable about his job. I’ve had nothing but good treatment and good people through my experience.
Adoration Home Health is a Medicare-certified home health agency (certified since 1997). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
What patients say
4.0 / 5 patient survey rating
329 completed patient surveys, 25% response rate.
Hospital outcomes
How patients did
Service area
Adoration Home Health reports serving 250 ZIP codes, including Charleston, Huntington, South Charleston, Alderson, Alkol, Alloy, Alum Creek, Amma, Ansted, Apple Grove and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 517115. National figures are the average across all certified agencies.
Adoration Home Health offers Home Health.
Adoration Home Health is located at 2345 Chesterfield Ave Ste 201 in Charleston, West Virginia.
Adoration Home Health is a home health and hospice provider in Charleston, WV, with many reviewers praising specific caregivers and nurses for compassionate, skilled care. However, one detailed report describes a troubling and possibly unsafe termination of services with conflicting explanations from staff, raising concerns about communication and care coordination.
Yes. Adoration Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page to connect with Adoration Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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