Sierra Van
Jan 2025
Was having trouble getting my own documents from the ADP app and they literally didn’t wanna help treated me like I wasn’t just Employed there had to call HR just to get help!!!
1 / 2Quick Facts
What Families Think
Reviews of Addus HomeCare in Bloomington are mixed: several families praise individual caregivers as compassionate and reliable, but multiple reports point to scheduling gaps, no-shows, and difficulty reaching the office for backup coverage.
The Good
- Caregivers described as caring and compassionate
- One client happy with weekly cleaning and errands help
The Bad
- Several reports of no-shows or unreliable scheduling
- Office often hard to reach for fill-in coverage
- One report of unpaid staff and missing supplies
- One report of unresponsive HR support for employees
AI-generated from reviews and community data.
Addus HomeCare is a home care agency serving Bloomington, Illinois offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 2.9 out of 5 across 9 reviews.
About Addus HomeCare
Addus HomeCare is an at-home care agency serving clients in Bloomington, Illinois through supplemental insurance and other arrangements. The agency provides services such as housekeeping and personal care assistance.
Reviewer experiences with Addus HomeCare are mixed. Some clients reported satisfaction with their caregivers' compassion and reliability, while others described difficulties with communication about caregiver availability and challenges reaching the office. One reviewer noted long gaps without coverage when regular staff were unavailable.
Types of Care at Addus HomeCare
At-Home Care
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- Housekeeping
- Laundry Service
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Help Me ChooseReviews of Addus HomeCare
2.9overall · 9 ratings combined
2.9★ on Google (9)
Michael Holliday
Sep 2024
I signed up for services through my supplemental insurance and Lifeline button. I like the service, I have a very nice young lady that comes and cleans once a week. I especially like that she does my trip to the laundromat for me. Never any problems with any part of the operation. But I think I like doing the stuff myself, it gives me something to do and a reason to get out of my easy chair. I haven't decided for sure yet, but I think I'm going to cancel and start doing my own care... never would have guessed that I'd miss cleaning. lol
Mary J Stovall
Nov 2022
No show and no call. Not dependable
Barbara Cook
Jun 2021
My worker was awesome. She was very caring, compassionate,and did a great job at the task I asked her to do. At first it was very hard to get ahold of anyone at the office but that problem appears to be fixed. They never seem to have anyone available for fill-ins if your worker is absent. My only other complaint is that they never inform you when your worker is not going to be there. So I think management needs some help in certain areas. But I have been very happy with my worker. I would give my worker five stars.
Mary Bassett
Jul 2018
If I could give less then one star I would. A company that dosent pay there employees and never provides the right size gloves. They have no care for anyone but themselves. My patient was left without a aid for months before they found anyone
Frequently Asked Questions
What types of care does Addus HomeCare offer?
Addus HomeCare offers At-Home Care.
Where is Addus HomeCare located?
Addus HomeCare is located at 2302 E Oakland Ave #5 in Bloomington, Illinois.
What do families say about Addus HomeCare?
Reviews of Addus HomeCare in Bloomington are mixed: several families praise individual caregivers as compassionate and reliable, but multiple reports point to scheduling gaps, no-shows, and difficulty reaching the office for backup coverage.
How can families visit Addus HomeCare?
Submit the Request Information form on this page to connect with Addus HomeCare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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