MyLivingChoice

Accura Healthcare Of Shenandoah

1203 South Elm Street

4.2(29 ratings)

Accura Healthcare Of Shenandoah, photo 11 / 5

Quick Facts

Total units
42
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
42
Nursing coverage
Around-the-clock nursing team on-site
Respite care
Short-term respite stays for caregiver relief
Therapy services
On-site physical, occupational, and speech therapy
Serious illness care
Comfort-focused care emphasizing pain management, dignity

What Families Think

Most reviewers describe the staff at Accura HealthCare of Shenandoah as kind, attentive, and respectful, with several praising the cleanliness of the facility and the quality of meals. One family, however, reported frustration when the facility declined to admit their mother, suspecting a lack of staffing capacity at the time.

The Good

  • Staff described as friendly and compassionate
  • Nurses called attentive and caring
  • Facility noted as very clean
  • Positive comments on meal quality

The Bad

  • One report of being turned down for admission, possibly due to staffing

AI-generated from reviews and community data.

Accura Healthcare Of Shenandoah is a senior living community in Shenandoah, Iowa offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 29 reviews.

About Accura Healthcare Of Shenandoah

Accura HealthCare of Shenandoah provides short-term rehabilitation, skilled nursing, and long-term care in Shenandoah, Iowa. The facility is committed to person-centered healthcare delivered in a supportive environment where residents receive personalized care plans tailored to their specific health needs.

The nursing team provides around-the-clock assistance addressing medical, psychological, nutritional, physical, and spiritual health needs. Services include short-term stays with expert therapy services to help residents rebuild strength and regain independence after illness or surgery, as well as respite care for caregiver relief. The facility also offers comfort-focused, specialized care for those with serious illnesses, emphasizing pain management and dignity.

Rehabilitation services include physical, occupational, and speech therapy. The community features a life enrichment program with social and recreational activities designed to support residents' well-being and quality of life.

Accura HealthCare of Shenandoah operates with a mission to build genuine relationships based on trust and respect, getting to know each resident personally to understand their preferences and needs. The facility aims to create a homelike atmosphere where residents feel safe, comfortable, and valued.

Types of Care at Accura Healthcare Of Shenandoah

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Transportation Services

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Accura Healthcare Of Shenandoah

4.2overall · 29 ratings combined

4.2★ on Google (29)

Lisa Bye-Harriman

Jan 2020

via Google

My mother in law lived here and they took wonderful care of her. They were very kind and always willing to help.

Sheri Winter

Sep 2019

via Google

My mom has been in and out of the hospital frequently and has been in the hospital for the last 3 days. The nurses from the hospital said she should be in a nursing home and mom didn't feel safe going back home. Elm Heights was the one nursing home that we chose as we heard it's a good one. Now we know they are not a good nursing home when they turn her down. It made no sense to us why they would turn my mom down. It kind of sounded like a lack in staffing but who knows. We didn't understand there reasoning. It's pretty bad when they turn people down especially when they really need to have that quality of care and when they get to that point where they are not safe to live at home by themselves anymore.

Sue Stephens

Jun 2019

via Google

Our close friend is living here and we're happy to spend time with her here. The staff is very friendly and willing to go the extra mile to ensure their residents are having their needs met. We enjoyed lunch and it was a very nice meal. We are glad that Rosemary is so content here.

Linda Bane

Dec 2017

via Google

Best staff ever...caring and respectful of all the residents.

Annette Archer

Aug 2017

via Google

Very clean, nurses are very attentive and nice, compassionate, considerate, and loving. The people who work in the other most important jobs that help in the operation of the facility are just as attentive, compassionate, considerate,loving,and nice.

Request information

Ask about availability, pricing, or a tour. Your details go only to Accura Healthcare Of Shenandoah, never sold or shared.

Government Inspection History

5 inspection visits in the last three years, 49 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 18, 2025Fire Safety StandardHealth ComplaintHealth Standard16 citations
  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 25, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 17, 2025

  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2025

  • Have an externally vented heating system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 17, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 17, 2025

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 10, 2025

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2025

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2025

Oct 17, 2024Fire Safety StandardHealth Standard13 citations
  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 20, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 20, 2024

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 20, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 20, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 7, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 7, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 7, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 7, 2024

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2024

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 7, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 7, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 7, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2024

Sep 15, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2024

Dec 6, 2023Health Complaint3 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Dec 7, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 7, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 7, 2023

Jun 29, 2023Fire Safety StandardHealth Standard16 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedCorrected Jul 18, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 2, 2023

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 2, 2023

  • Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 2, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2023

  • Dispose of garbage and refuse properly.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2023

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2023

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2023

  • Observe each nurse aide's job performance and give regular training.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 18, 2023

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 2, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2023

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Accura Healthcare Of Shenandoah offer?

Accura Healthcare Of Shenandoah offers Skilled Nursing / Long Term Care.

Where is Accura Healthcare Of Shenandoah located?

Accura Healthcare Of Shenandoah is located at 1203 South Elm Street in Shenandoah, Iowa.

What do families say about Accura Healthcare Of Shenandoah?

Most reviewers describe the staff at Accura HealthCare of Shenandoah as kind, attentive, and respectful, with several praising the cleanliness of the facility and the quality of meals. One family, however, reported frustration when the facility declined to admit their mother, suspecting a lack of staffing capacity at the time.

How did Accura Healthcare Of Shenandoah do on recent health and safety inspections?

Accura Healthcare Of Shenandoah had 5 government inspection visits in the last three years, with 49 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Accura Healthcare Of Shenandoah?

Submit the Request Information form on this page to connect with Accura Healthcare Of Shenandoah and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Accura Healthcare Of Shenandoah? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Shenandoah.