1 / 5Most families describe AccuAid's caregivers as patient, reliable, and comforting, especially for dementia and companion care needs, and several praise owner Amber for being personally involved and available. One detailed review, however, describes a caregiver behaving unprofessionally and the owner mishandling a scheduling conflict and a heated exchange.
AI-generated from reviews and community data.
AccuAid Home Care provides in-home care services in Flower Mound, Texas, serving the DFW Metroplex since 2017. The agency offers compassionate home care assistance to help seniors and adults with disabilities maintain independence and comfort in their own homes.
The company provides a range of services tailored to each client's needs, including personal care assistance with Activities of Daily Living such as bathing, grooming, dressing, eating, and toileting. AccuAid also offers companion care for seniors seeking social interaction and company, as well as 24-hour care for those requiring round-the-clock monitoring and professional support.
Beyond standard in-home care, AccuAid offers respite care services for family caregivers who need a break from their caregiving duties, and has launched a Travel Program that allows caregivers to accompany clients while traveling. The agency specializes in care for seniors recovering from injury or illness, those managing chronic diseases, and individuals experiencing age-related mobility challenges.
AccuAid operates as a family-owned home care agency and emphasizes building long-term relationships with clients. The company provides free in-home assessments to help determine appropriate care needs for prospective clients.
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Help Me Choose4.7overall · 32 ratings combined
4.7★ on Google (32)
Pam Pippett
Jun 2026
We had a very good experience with AccuAid HOME Care recently. I needed home care to come into our apartment periodically to check on my husband while I was out of town. They were very responsible and caring. I will definitely use their service again.
John Longo
Apr 2026
My experience has been absolutely amazing, loving, caring, supportive & kind woman! I would definitely recommend Accu Aid to others!! The above mentioned was in regards to the sweet woman who cared for me! My name is Judy Longobricco. My experiences with Amber who heads this company has been far off of professional, pleasant & helpful! My first experience with Amber was the first woman she sent to me.She came in like she owned my house. She cussed like a truck driver, told me she is a sitter not a cleaner….went on & on. She said you watch & see….the next woman who comes here will say the same thing.I asked her why she was hanging on my island. She said she’s waiting for her son to pick her up. I asked her to wait outside. I contacted Amber told her the story. She got upset and said to me, “Why don’t you find another agency and ask for a white woman?!” I told her firmly that the color of her skin had nothing to do with it, etc. please don’t ever accuse me of being prejudice! You don’t even know me!” Then the last woman who was wonderful came & left for a better job. Amber has had since Thursday 4/23/26 to arrange for someone else to start next week. She told me it was my responsibility to contact the area manager! I did leave her a voicemail but I’m sure because I am the client that would be Amber’s responsibility! She’s very pushy, rude & unkind! I’m happy to not be dealing with her anymore, She’s a terrible person to manage a caregiver business!! No compassion!!
Bob Kaplitz
Jan 2026
A caregiver service that's both reliable and friendly is almost impossible to find. That's what makes AccuAid exceptional. Our experiences with Amber and her team have been excellent.
Karen Barnett
Jun 2025
When we meet Amber, i loved that she started this business with her husband because they experienced a time where they needed help with their loved one. She was personal and professional in every way. She sent Mia to sit with mom. Mia came with a smile every day and joy in her heart even if her morning had been frazzled. Mia was wonderful to my mom in every way. I never felt uneasy leaving mom with her. Wonderful service
tricia tucker
Jun 2025
AccuAid Home Care has been a life saver for our family! My mother had always been so independent - staying at home was so important. This was all new to us - early Alzheimer’s/dementia is painful to watch. Michelle our caregiver has been one of the most patient, sweet and helpful people we could have asked to care for our mom. Amber the owner helped us every step of the way! I could call her night or day. 5 stars for sure.
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