MyLivingChoice

Accolade Healthcare of Savoy

302 West Burwash

4.2(86 ratings)

Accolade Healthcare of Savoy — photo 11 / 5

Quick Facts

Total units
213
Transportation
Shuttle service for outside doctor appointments
State inspection finding
Level 1 state citation for improper nursing care
Billing
Online payment system for tracking charges

What Families Think

Accolade Healthcare of Savoy is a skilled nursing and long-term care community with a dedicated memory care unit, praised by many families for compassionate, dignified care and strong communication with staff. However, a number of serious complaints describe medical neglect, delayed hospital transfers, and staffing-related lapses in care during rehab and long-term stays.

The Good

  • Memory care staff frequently described as compassionate and attentive
  • Families praise consistent communication and quarterly care updates
  • Secured memory care unit helps prevent wandering/elopement
  • Rehab patients report strong PT/OT support and recovery
  • Shuttle service offered for external doctor appointments

The Bad

  • Multiple reports of neglect, including undetected G-tube dislodgement and delayed hospital transfers
  • Several reviewers cite staffing shortages affecting care and food quality
  • One report of a red placard/kitchen shutdown causing cold, late meals
  • One review described unprofessional behavior from facility leadership

AI-generated from reviews and community data.

About Accolade Healthcare of Savoy

Accolade Healthcare of Savoy is a skilled nursing / long term care community in Savoy, Illinois. The community is licensed for up to 213 residents.

Families rate Accolade Healthcare of Savoy 4.2 out of 5 based on 86 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.2overall · 86 ratings combined

4.2★ on Google (86)

Kelly Green

Jun 2026

via Google

My Dad was in there for therapy, and didn't even make it 3 full days, before he had to go back to the hospital. He ended up with a UTI, because they didn't check his catheter, my Mom even told them twice it needed checked. He had a little bit of problems with his kidneys, the Dr. at the hospital said that with the urine not draining, it made his kidneys worse. Never send your loved ones to this nursing home.

Belinda Jordan

Jun 2026

via Google

My husband has been complaining about his care due to the neglect of his care and lately they found him on the floor and he has had hip replacement that’s the only reason he is there no consistency and the director is a joke and they didn’t even send him to the hospital i had to tell him to send him to the hospital and for that alone they should be fined and they also don’t feed them because my husband be hungry they feed them when they get ready and bathe him on twice a week

Amy Stebbins

May 2026

via Google

Red placard. Kitchen shut down. Cold meals. Did not get dinner served until 8 pm. Wet dressing changes after a shower at 9am not changed until 1 pm.

Jennifer

Apr 2026

via Google

My father nearly lost his life due to the medical negligence that occurred during his stay at Accolade of Savoy.<br><br>My father spent almost a year at Accolade of Savoy, primarily in the dementia care unit. After approximately six months, he required placement of a G-tube.<br><br>During this period, he was transferred to the second floor after reportedly not wanting to participate in dementia care activities. In retrospect, this decline in participation coincided with the time the G-tube was likely already dislodged, and he was likely becoming progressively ill, fatigued, and medically unstable. While on the second floor, staff failed to recognize that the G-tube was not correctly positioned. As a result, tube feeds and medications were delivered into his colon instead of his stomach.<br><br>This led to severe malnutrition and life-threatening complications, including sepsis, pneumonia, and metabolic encephalopathy. He also has diabetes, and due to improper delivery of his medications via the G-tube, his blood sugar levels became dangerously uncontrolled and life-threatening.<br><br>He required transfer to Carle ER in critical condition, where he underwent multiple procedures and spent nearly a month hospitalized receiving intensive treatment to stabilize his condition. Hospital staff expressed concern about the severity of decline that occurred in a skilled nursing facility.<br><br>Following my report, the Illinois Department of Public Health investigated and issued a Level 1 determination for improper nursing care.<br><br>Following discharge, I made the decision that he would not return to Accolade of Savoy due to serious concerns about the level of care and what I believe to be severe neglect. He has since been placed in a different facility where he is receiving more appropriate care. While he has improved, he has not returned to his prior baseline, which I believe is due to the medical negligence that occurred during his stay at Accolade of Savoy.<br><br>Based on this deeply traumatic and distressing experience, I cannot recommend Accolade of Savoy.

Delaney Kim

Mar 2026

via Google

This nursing home has been a wonderful place for our loved one living with dementia. The caregivers are kind, patient, and truly understand how to provide thoughtful, individualized support. The atmosphere feels calm and welcoming, and the staff goes above and beyond to ensure residents are safe, engaged, and treated with dignity. We feel reassured knowing our family member is in such compassionate and capable hands.

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Frequently Asked Questions

What types of care does Accolade Healthcare of Savoy offer?

Accolade Healthcare of Savoy offers Skilled Nursing / Long Term Care.

Where is Accolade Healthcare of Savoy located?

Accolade Healthcare of Savoy is located at 302 West Burwash in Savoy, Illinois.

What do families say about Accolade Healthcare of Savoy?

Accolade Healthcare of Savoy is a skilled nursing and long-term care community with a dedicated memory care unit, praised by many families for compassionate, dignified care and strong communication with staff. However, a number of serious complaints describe medical neglect, delayed hospital transfers, and staffing-related lapses in care during rehab and long-term stays.

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