MyLivingChoice

AccentCare Personal Care

105 Court St Floor 2

4(99 ratings)· Brooklyn average: 4.4

Own this agency? Update your listing · Marketing for operators

AccentCare Personal Care, photo 11 / 4

Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe AccentCare Personal Care as a home care agency in Brooklyn where much of the experience hinges on the individual coordinator assigned to their case. Several reviewers praise specific coordinators for being responsive and caring, while others report communication breakdowns, especially around aide scheduling and phone response times.

What reviewers praise

  • Aides described as respectful and compassionate
  • Coordinators praised for wellness check-ins
  • Long-term relationships, one family cited 13 years of service
  • Responsive support credited to specific named coordinators

What reviewers flag

  • One report of unanswered calls and no callbacks
  • One report of aide swaps without notifying family
  • One report of frequent coordinator turnover without notice
  • One report of no nurse visit after a hospitalization

AI-generated from reviews and community data.

AccentCare Personal Care is a home care agency serving Brooklyn, New York offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.0 out of 5 across 99 reviews.

About AccentCare Personal Care

AccentCare Personal Care is an at-home care agency serving clients in Brooklyn, New York. The agency has a Google rating of 4 out of 5 across 99 reviews.

Reviewers consistently praise the agency's caregivers for their attentiveness, patience, and respect for clients. Multiple families highlight strong relationships with coordinators and the quality of care provided over years of service. One reviewer noted that the agency "take the time to listen, explain, and make sure everyone feels comfortable and informed." Communication and responsiveness from scheduling and care coordinators appear among the strengths families mention.

Some reviewers report frustration with phone responsiveness and the handling of care transitions, including concerns about aide substitutions and follow-up after hospitalization. Reviews are mixed on reliability of communication from the agency itself, though coordinators receive individual praise.

Types of Care at AccentCare Personal Care

At-Home Care

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of AccentCare Personal Care

4overall · 99 ratings combined

4★ on Google (99)

Deborah Wallace

Apr 2026

via Google ↗ · Report

Horrible . They never answer the phone . Leave messages they don’t call back When the aide is out ? They automatically send another one without calling the client. My aunt is a 91 year old recently hospitalized with other health issues and when she came home they didn’t even sent a nurse in to see her ., All they was concerned about is getting paid . Definitely wanna get rid of this Agency. Waiting on my aunt to say so .. She loves her 2 aides. She has been with Alliance which changed to Accent Care .. Alliance was better.. Also they change coordinators to much and never tells the clients

Nancy Fernandez

Dec 2025

via Google ↗ · Report

As the daughter of a frail and elderly 93 year old mom, i am so thankful for the support granted to my mom and me. For past 13 years the agency your coordinators and aides ensure that my mom is treated with respect and dignity. Your high quality and excellent patient care has given me the support i need as i am her only child. ACCENT CARE and i have built a strong family relationship that my mother and i depend on each and every day. Without your services, i honestly could not give her all the love and care i give her as you are my right hand! I thank you all with all my heart and soul and i am so thankful for all you do. I highly recommend the agency to family members to get the support we all need when caring for a loved one.

Ana D.

Nov 2025

via Google ↗ · Report

I am my mom’s representative and I work closely with her coordinator Jailene. My mom receives Homeattendant care from Accent and I am very happy with the care. Jailene is very supportive and understanding and communicates with me when a replacement is needed! She also makes periodic wellness check up on us and on how services are going. I also wanted to add that I am grateful that updates were done to your phone system. I can leave messages and Jailene returns my calls. I started with Billy two years ago and he was very helpful. However, your phone system was not working well and it was so so difficult getting through to leave a message. Please leave Jailene permanently as mom’s coordinator! Thank you so much !

Wanda Perez

Nov 2025

via Google ↗ · Report

Accent care has been actually wonderful phenomenal but now even better that Mr. Billy is in charge of Scheduling and coordinating the Home attendant schedules. I am also very happy and very satisfied with his communication Initiative to contact the patients family to make sure that have all our questions answered on a timely fashion thank you very much for your help and effort.

Mayleni Gomez

Nov 2025

via Google ↗ · Report

AccentCare has been an incredible support system for my family. Their team is consistently patient, attentive, and truly involved in every step of the care process. What stands out most is how much they genuinely care about the well-being of their patients — they take the time to listen, explain, and make sure everyone feels comfortable and informed. Every worker we’ve interacted with has shown professionalism, compassion, and patience, even during stressful or complicated moments. You can tell they go above and beyond, not because they have to, but because they truly want to. I’m extremely grateful for the dedication of the AccentCare staff. Their involvement and reliability have made a huge difference, and I would highly recommend them to anyone looking for quality, compassionate care.

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment.

Have you already been in touch with AccentCare Personal Care?

By submitting, you're okay with us and AccentCare Personal Care reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Frequently Asked Questions

What types of care does AccentCare Personal Care offer?

AccentCare Personal Care offers At-Home Care.

Where is AccentCare Personal Care located?

AccentCare Personal Care is located at 105 Court St Floor 2 in Brooklyn, New York.

What do families say about AccentCare Personal Care?

AccentCare Personal Care carries a 4.0 out of 5 rating from 99 Google reviews. Families describe AccentCare Personal Care as a home care agency in Brooklyn where much of the experience hinges on the individual coordinator assigned to their case. Several reviewers praise specific coordinators for being responsive and caring, while others report communication breakdowns, especially around aide scheduling and phone response times. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit AccentCare Personal Care?

Submit the Request Information form on this page, or contact AccentCare Personal Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at AccentCare Personal Care? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Brooklyn.

Reading on this