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AbbottCare is a MassHealth-approved home care agency in Canton, Massachusetts, offering non-skilled personal care, companionship, and memory support services. Most reviewers praise the coordination team's responsiveness and compassionate hospice and dementia care, though one detailed report describes serious lapses in aide coverage and communication.
AI-generated from reviews and community data.
AbbottCare is a home health agency serving Canton, Massachusetts offering At-Home Care and Home Health. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.2 out of 5 across 36 reviews.
AbbottCare provides non-skilled home care services to seniors in Canton, Massachusetts and across the state. The agency is MassHealth-approved and works with Aging Services Access Points (ASAPs) to deliver authorized home care services, while also offering private pay options for families seeking additional flexibility and customized care schedules.
Care services include assistance with activities of daily living such as bathing, dressing, grooming, meal preparation, light housekeeping, companionship, and medication reminders. The agency also offers memory support and safety supervision for seniors with cognitive needs. All caregivers undergo thorough background checks (CORI compliant) and receive ongoing training.
AbbottCare emphasizes personalized care planning, building each plan around the individual's routines, preferences, and goals. The agency works closely with family members and involves them in creating care plans. Care typically begins within a few days to one week after initial assessment and approval. Private pay rates range from $40–$48 per hour, and families can combine MassHealth services with private pay hours for additional support.
The intake process begins with a free in-home assessment or virtual meeting to understand the senior's needs and preferences. A care coordinator responds within one business day to initial inquiries. For MassHealth clients, AbbottCare refers families to the local ASAP to assist with required documentation and approvals. The agency provides ongoing support, communication, and plan adjustments as needed throughout the care relationship.
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Help Me Choose4.2overall · 36 ratings combined
4.2★ on Google (36)
Gopal Chopra
Jan 2026
The Abbott team from nurse assessment, care manager, care placement director to nurse and care aides are phenomenal! Personal, caring, family first focus and above all empathetic to person being cared for the care giver. The highest of ratings for this highly available and responsive team.
Michael Chiverton
Jan 2026
We are incredibly grateful for the Abbott Home Health Care team that takes care of my disabled brother. Their service is truly top notch—professional, compassionate, and reliable. The care they provide has been life changing for our family, giving us peace of mind and greatly improving my brother’s quality of life. I highly recommend this company to anyone in need of exceptional home care.
Karen Martell
Oct 2025
Wonderful service so helpful knowledgeable and great communication. They are taking such good care of my 89 yo mom w dementia. Kristen is always so kind and willing to help in any way she can. We are so blessed have Abbott home care in our corner.
Annie Wrightfencer
Jul 2025
I highly recommend Abbott Home Health Care. My mother was placed in hospice after her last discharge from the hospital. Abbott Home Health Care was an exceptional provider of home care for her final weeks. Addressed our needs of immediate coverage and were accommodating when we needed to expand the # of day coverage. Please feel comfortable employing this service for your loved one. They will be in good hands.
B Scott
Jan 2025
Abbott has been a terrible experience for our family. They hire and send aides who do not speak English. Holidays? They do not have coverage and leave their bed-bound customers lying in their feces for 12 hours. Unprofessional. Do not communicate with customers and family members. Do not pay their aides the proper salary based on the needs of the customer but still bill Old Colony at a higher rate for the special needs of the customer. This has been a nightmare. Find another agency and also vet them carefully before letting them care for your loved ones.
AbbottCare is a Medicare-certified home health agency (certified since 2009). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.
Services offered
Service area
AbbottCare reports serving 1 ZIP code, including Avon. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 227513. National figures are the average across all certified agencies.
AbbottCare offers At-Home Care and Home Health.
AbbottCare is located at 275 Turnpike St Ste 309 in Canton, Massachusetts.
AbbottCare is a MassHealth-approved home care agency in Canton, Massachusetts, offering non-skilled personal care, companionship, and memory support services. Most reviewers praise the coordination team's responsiveness and compassionate hospice and dementia care, though one detailed report describes serious lapses in aide coverage and communication.
Yes. AbbottCare is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page to connect with AbbottCare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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