MyLivingChoice

A Plus Home Health Care Services LLC

2932 Breezewood Ave

4.3(17 ratings)· Fayetteville average: 4.3

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A Plus Home Health Care Services LLC logo
A Plus Home Health Care Services LLC, photo 1

Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe a home health and hospice agency with mixed experiences: some praise the compassion and consistency of individual caregivers, while others report serious concerns about staffing reliability, honesty, and management responsiveness.

What reviewers praise

  • Praised for friendly, hardworking staff
  • Caregivers described as warm and compassionate
  • Families recommend the agency to others
  • Positive experiences during end-of-life care

What reviewers flag

  • One report of a CNA stealing medication and falsifying timesheets
  • One report of service being abruptly dropped during the holidays
  • Reviewers cite chronic CNA staffing shortages
  • One report of low CNA pay with no mileage, overtime, or holiday pay

AI-generated from reviews and community data.

A Plus Home Health Care Services LLC is a home health agency serving Fayetteville, North Carolina offering Home Health. Families rate it 4.3 out of 5 across 17 reviews.

About A Plus Home Health Care Services LLC

A Plus Home Health Care Services LLC is a home health agency serving clients in Fayetteville, North Carolina.

Reviews of the agency are mixed. Some reviewers praised the warmth and professionalism of caregivers, with one noting a caregiver provided "a warm feeling of love and peace." Others reported serious concerns about service reliability, caregiver conduct including alleged medication theft and time sheet fraud, and responsiveness to client needs. Reviewers disagreed markedly on whether the agency is trustworthy for vulnerable clients.

Types of Care at A Plus Home Health Care Services LLC

Home Health

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Reviews of A Plus Home Health Care Services LLC

4.3overall · 17 ratings combined

4.3★ on Google (17)

Leonelli May

Jan 2024

via Google ↗ · Report

Good Afternoon Everyone! First Giving Honor To My LORD And Savior Jesus Christ! I Just Want To Start Off By Saying That This Is A Wonderful Home Health Care Agency! I Would NOT Trade Mrs. Theresa E. Frett For The World! She Was ALWAYS So Nice And Sweet To My God-Mother! Every Time She Visited My God-Mother Home, She Always Gave This Warm Feeling Of Love And Peace That Stayed With Us Even After She Left! The Home Health Care Plan Of Care That She Used Worked Great For My God-Mother In Her Last Days! I Really Appreciate Everything That She Did For My God-Mother Along With The Staff That Worked Hard To Make Her Happy And Healthy, Especially In My God-Mother’s Final Moments! Thank You So Much A+ Home Health Care Services, LLC For All That You Do For Our Elderly! I Have To Admit Our Family Members Were NOT Always Sure As To What To Do! But, You ALWAYS Gave Excellent Advice When The Family Members Were UNSURE As What To Do About My God-Mother’s Health And Well-Being! And, For That I Will Always Admire Your Dedication, Talent, Hardworking Spirit And Courage That Expresses Your Reliability And Compassion! I Myself Encourages Others To Try This Agency! Keep Up The Good Work! You Have Done Victorious In Your Career! AGAIN, Thank You For Everything! God Bless You For Always Being Honest With Us! Honest Goes A along Way! May God Continue To Bless You And Your Family, Ms. Nell Kirk 🙏🏾❤️🙏🏾❤️

Claudio

May 2021

via Google ↗ · Report

I have recommended A Plus Home Health Care Services to all of my family and friends

L G

Mar 2019

via Google ↗ · Report

If you're looking for a reliable agency to take care of your loved one, this is not the place for you. I've never experienced a more unprofessional company than this place. I'm a total care client, and the owner dropped me right smack-dab in the middle of the holidays. She dropped me for not being happy with the company, she says, but who would be after you're left with no service on more than one occasion. I think it was because I'm a total care patient, and they are very short on cna's. I never met a satisfied CNA that worked for her. They all complain about low pay, no mileage, no overtime, and no holiday pay. She dropped me over a text, if I might add. As I said before, absolutely nothing professional about this company at all! She had to know that being that it was during the holidays, that I would have to go days without service, but this is how much she cares about her clients!!! She also gave me her word, that she would fix two holes that a CNA put in my wall with my power chair, but needless to say, that was a total lie! When she doesn't want to discuss a certain situation, she will avoid all of your texts and calls, as she did in this situation. Her website states that she started this business because of what her mother went through, but I can assure you that her mother would not be happy with the way that she's running this business! Please, don't be fooled by the name, it should be called C- Healthcare Services at best.

Yvonne Booth

Jan 2019

via Google ↗ · Report

I wouldn't recommend this agency to any family. My family have experienced the most outrageous things with one of the CNA with this company from stealing medication to eating my mother's food and reporting time she wasn't at work and having my elderly mother sign time sheets that she wasn't at working. This company doesn't care its about that insurance money. I wish I could give 0 star.

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Frequently Asked Questions

What types of care does A Plus Home Health Care Services LLC offer?

A Plus Home Health Care Services LLC offers Home Health.

Where is A Plus Home Health Care Services LLC located?

A Plus Home Health Care Services LLC is located at 2932 Breezewood Ave in Fayetteville, North Carolina.

What do families say about A Plus Home Health Care Services LLC?

A Plus Home Health Care Services LLC carries a 4.3 out of 5 rating from 17 Google reviews. Families describe a home health and hospice agency with mixed experiences: some praise the compassion and consistency of individual caregivers, while others report serious concerns about staffing reliability, honesty, and management responsiveness. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

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