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A Golden Retreat Care Home

18330 West Marconi Avenue

3.9(7 ratings)· Surprise average: 4.5

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A Golden Retreat Care Home, photo 11 / 6

Quick Facts

Total units
8
Licensed capacity
8 residents

Arizona DHS

Home size
Licensed for up to 8 residents

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

There isn't much public review detail available for A Golden Retreat Care Home beyond an overall rating, so families will need to reach out directly or visit in person to learn about daily life, staff, and care quality.

What reviewers praise

  • Small licensed capacity of 8 residents
  • Google rating of 3.9 from reviewers

What reviewers flag

  • No pricing information published
  • No written reviews available to assess care quality

AI-generated from reviews and community data.

A Golden Retreat Care Home is a senior living community in Surprise, Arizona offering Assisted Living. Amenities include Social Activities, Housekeeping and Emergency Call System. Families rate it 3.9 out of 5 across 7 reviews.

About A Golden Retreat Care Home

A Golden Retreat Care Home is an assisted living community in Surprise, Arizona, licensed for up to 8 residents. The home offers 24-hour staff, private rooms, an emergency call system, housekeeping, medication management, and social activities. The facility is wheelchair accessible.

Reviewers offer mixed assessments of the home. Several families praised the staff as friendly and accommodating, noting attentive care and a clean, well-maintained environment. One reviewer wrote that staff "spend extra one on one time" with residents to keep them engaged. Other reviewers raised concerns about communication regarding fees and room assignments, as well as experiences with roommate compatibility.

Types of Care at A Golden Retreat Care Home

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

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Reviews of A Golden Retreat Care Home

3.9overall · 7 ratings combined

3.9★ on Google (7)

gilberto favela

Jul 2026

via Google ↗ · Report

My experience was not good at all My long time friend was in this place for only 12 days even though he paid for the whole month they kicked him out and refuse to give him some money back, he was not happy at all because he had an obnoxious,rude,loud roommate who played loud music,had the volume of the T.V really loud and like a child had these disturbing games, my friend suffers of chronic Diahrrea and he said if he pooped at night they would not change him until the next day, he would argue with the woman in charge Jocelyn Jasper who was very aggresive and greedy and he even called her a thief when he found out that hs roommate was only paying half of what he was paying but the guy had been longer so he was used to be alone and did not like sharing the room with my friend so he was making it very hard for him to stay, That woman wanted to keep my friend sedated so that he would not bother them, my friend is 86 years old and people at that age can be difficult and he is not the exception but if these people are in that business they should know that sick and old people can be very difficult, I am actually thinking about sueing that mean woman.

David Evans

Aug 2025

via Google ↗ · Report

The care and assistance my mother gets here is superior. The team works hard to make sure that the she is safe, and so are the other clients. I know my mother is safe here and cared for and that's a relief.

Edgar Pojadas

Nov 2022

via Google ↗ · Report

Lovable staff, friendly and easy to approach, beautiful place for love-once.

Cindy

May 2019

via Google ↗ · Report

I highly recommend The Golden Retreat Care Home. I couldn’t be happier with the facility and their staff. They are so friendly, accommodating, and knowledgeable. My Grandmother has a special diet and they do a wonderful job making sure she has all her favorites. They spend extra one on one time with her to keep her happy and positive. The home is clean, bright and well maintained. The owners are easy to talk with and keep me informed of my Grandma’s health. They keep up with all her meds and communicate well with her doctors. My grandma deserves to be treated kindly and with respect and they do a great job.

Kim Gambale

Feb 2019

via Google ↗ · Report

Beware this care home...after our parents lived there for a year we got a 20% increase notice for the room they were in or a 14% raise to move them into another room. One of our parents is in hospice care. We received this notice along with an email about how the owner is operating at a deficit, 2 weeks before Christmas and 2 weeks after we had just visited from out of state. Only after we found a new care home were we offered to move them to the other room for the same rate. After doing some research a 3 to 5 percent increase is the normal rate increase per year. We had to book another trip and relocate them. The employees repeatedly bad mouthed us to our parents and caused a lot of unnecessary stress and anxiety. Sometimes things happen for a reason and we are so glad they have moved into a much more professionally run care home

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Frequently Asked Questions

What types of care does A Golden Retreat Care Home offer?

A Golden Retreat Care Home offers Assisted Living.

How much does A Golden Retreat Care Home cost?

A Golden Retreat Care Home has not published its pricing. For context, communities in Surprise that publish rates start around $3,920 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is A Golden Retreat Care Home located?

A Golden Retreat Care Home is located at 18330 West Marconi Avenue in Surprise, Arizona.

What do families say about A Golden Retreat Care Home?

A Golden Retreat Care Home carries a 3.9 out of 5 rating from 7 Google reviews. There isn't much public review detail available for A Golden Retreat Care Home beyond an overall rating, so families will need to reach out directly or visit in person to learn about daily life, staff, and care quality. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit A Golden Retreat Care Home?

Submit the Request Information form on this page, or contact A Golden Retreat Care Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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