Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 2011
Home Health Compare
A Care Connection is a home health agency serving Jacksonville, Florida offering Home Health. Families rate it 4.7 out of 5 across 24 reviews.
About A Care Connection
A Care Connection is a Medicare-certified home health agency serving Jacksonville, FL and has been Medicare certified since 2011. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at A Care Connection 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at A Care Connection
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4.7overall · 24 ratings combined
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Medicare Quality of Care
A Care Connection is a Medicare-certified home health agency (certified since 2011). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency78%US 79%
- Rated their overall care 9 or 10 out of 1086%US 85%
- Care was given in a professional way88%US 89%
- The team communicated well87%US 86%
- The team discussed medicines, pain and home safety88%US 82%
71 completed patient surveys, 28% response rate.
Hospital outcomes
- Discharged to the community91%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)8%US 11%Better than
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around88%US 83%
- Patients got better at getting in and out of bed91%US 83%
- Patients got better at bathing93%US 86%
- Patients' breathing improved93%US 85%
- Patients got better at taking medications correctly90%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations85%US 61%
Service area
A Care Connection reports serving 39 ZIP codes, including Jacksonville, Saint Augustine, Atlantic Beach, Fernandina Beach, Fleming Island, Jacksonville Beach, Melbourne Beach, Middleburg, Neptune Beach, Orange Park and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 109709. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does A Care Connection offer?
A Care Connection offers Home Health.
Where is A Care Connection located?
A Care Connection is located at 11512 Lake Mead Ave, Unit 402 in Jacksonville, Florida.
Does Medicare cover care from A Care Connection?
Yes. A Care Connection is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use A Care Connection?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit A Care Connection?
Submit the Request Information form on this page to connect with A Care Connection and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at A Care Connection? Claim this listing to update photos, pricing, and details. It's free.
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