Nanci
May 2021
Find any other home care company you can! They are incompetent! Had the most horrifying experience.
1st care home health services of PA.
5000 Tilghman St Ste 2003(2 ratings)· Allentown average: 4.5
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Quick Facts
- Medicare quality
- 4.5 of 5 stars
- Medicare certified
- Since 2013
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Information on this home health and hospice provider in Allentown is very limited, with only a couple of Google reviews available. One reviewer described a deeply negative experience, calling the company incompetent, and the overall Google rating is low.
What reviewers praise
- Offers home health and hospice services
What reviewers flag
- One reviewer described a 'horrifying experience' and called the company incompetent
- Low overall Google rating (3 out of 5) from very few reviews
- No amenities, pricing, or additional care details published
AI-generated from reviews and community data.
1st care home health services of PA. is a home health agency serving Allentown, Pennsylvania offering Home Health.
About 1st care home health services of PA.
1st Care Home Health Services of PA is a Medicare-certified home health agency serving clients in Allentown. Since 2013, the agency has provided skilled nursing, physical therapy, occupational therapy, and speech therapy services in the home.
The agency holds a CMS quality star rating of 4.5 of 5. Reviews are mixed, with some families reporting serious concerns about service quality and competency, while the agency's overall rating suggests many clients have had different experiences.
Types of Care at 1st care home health services of PA.
Home Health
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Help Me ChooseReviews of 1st care home health services of PA.
3overall · 2 ratings combined
3★ on Google (2)
Medicare Quality of Care
1st care home health services of PA. is a Medicare-certified home health agency (certified since 2013). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
What patients say
3.0 / 5 patient survey rating
- Would definitely recommend the agency68%US 79%
- Rated their overall care 9 or 10 out of 1085%US 85%
- Care was given in a professional way89%US 89%
- The team communicated well82%US 86%
- The team discussed medicines, pain and home safety68%US 82%
136 completed patient surveys, 22% response rate.
Hospital outcomes
- Discharged to the community92%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)9%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around94%US 83%
- Patients got better at getting in and out of bed98%US 83%
- Patients got better at bathing96%US 86%
- Patients' breathing improved95%US 85%
- Patients got better at taking medications correctly91%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations75%US 61%
Service area
1st care home health services of PA. reports serving 61 ZIP codes, including Allentown, Bethlehem, Easton, Alburtis, Bangor, Barto, Bath, Bechtelsville, Boyertown, Breinigsville and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 398211. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does 1st care home health services of PA. offer?
1st care home health services of PA. offers Home Health.
Where is 1st care home health services of PA. located?
1st care home health services of PA. is located at 5000 Tilghman St Ste 200 in Allentown, Pennsylvania.
What do families say about 1st care home health services of PA.?
1st care home health services of PA. carries a 3.0 out of 5 rating from 2 Google reviews. One reviewer described a deeply negative experience, calling the company incompetent, and the overall Google rating is low. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from 1st care home health services of PA.?
Yes. 1st care home health services of PA. is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
Do I need a referral to use 1st care home health services of PA.?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit 1st care home health services of PA.?
Submit the Request Information form on this page, or contact 1st care home health services of PA. directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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