1Heart Caregiver Services is an at-home care agency serving clients in Westlake Village, California. The agency provides caregiver assistance and transportation support to help seniors and other clients remain at home.
Reviewers consistently praised the agency's responsiveness and the quality of care provided. Families reported that staff answered requests promptly, arrived on time, and communicated regularly about client status. One reviewer wrote that caregivers "treat your loved one with the level of care you would only expect from a member of the family." Multiple families noted that managers were flexible in adjusting shift schedules to meet changing needs.
Reviewers described caregivers as compassionate, professional, and genuinely invested in their clients' wellbeing. Families said staff made anxious or uncomfortable clients feel at ease and worked hard to ensure their comfort during the time spent together.