3.7(9 ratings)
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Home Health Compare
York General Hearthstone is a senior living community in York, Nebraska offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 9 reviews.
York General Hearthstone is a skilled nursing and long-term care community in York, Nebraska, licensed for up to 127 residents. It is Medicare and Medicaid certified and operated as a nonprofit corporation. The community is a five-star rated facility according to CMS, offering 24-hour staffing, on-site nursing, private rooms with private bathrooms, a restaurant-style dining room, physical and occupational therapy, speech therapy, social activities, and housekeeping and laundry services.
The facility also operates a Medicare-certified home health agency established in 2012, providing skilled nursing, physical therapy, occupational therapy, speech therapy, and home health aide visits. The home health agency holds a CMS quality rating of 3.0 of 5 stars.
Reviews of the skilled nursing facility are mixed. Some reviewers praise the therapy department and nursing staff for attentive, compassionate care that supported recovery and return to independent living. Others describe concerns about staffing levels, monitoring of residents with dementia, and staff competence. One reviewer wrote that staff "take your time to restate things we say, explain things over and over," while another family expressed they would not recommend the facility based on their experience.
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Help Me Choose3.7overall · 9 ratings combined
3.7★ on Google (9)
diane wagner
Jul 2023
I've had my mom recently live here at the Hearthstone and received great care from the Therapy department to the great nursing staff, dietary department, environmental department my mom was able to return to her apartment and return to the life she can enjoy.
Jane Dodson
Apr 2020
With the crazy situation our world is in and not being able to be with our dad/husband we thank God for some of the great staff at Hearthstone. Dawana, thank you so much for taking your time to help us Facetime with my dad. He can't hear or really understand what's happening and you take your time to restate things we say, explain things over and over... Can't say thank you enough.🥰
Jodi Krause
Apr 2019
This is a nursing home that not only does not care about their residents, they also threaten them and make them feel like trash. As if the residents dont have rights. They also treat the staff horribly. Constantly understaffed. Only making sure that when state comes thru that it looks like the have the help needed to take complete care of the residents. But in reality they do not. They will leave 1 nurse and 1 Cna on a floor for an entire shift and then blame the staff for inconsistent care of the residents. The lady in Charge Treva is as fake as they come. Pretending to care about people, but really only caring about the bottom dollar! The staff on 500 and 600 wing are some of the worst. Catty highschool mentality that deprives the residents of the actual care they should be receiving. If you love your family member take them elsewhere. This is no place for the ones that you love.
Fawn R Ienn
Oct 2018
Excellent staff, very caring and compassionate.
T. Lea
Feb 2016
This review is to help prevent anyone from experiencing the tragedy that my family experienced at the hands of the Hearthstone Nursing Home. I would never recommend this place nor would I ever place anyone I love in their care again. Their staff, though they boast great care, are incompetent with alzheimer and dementia patients, leaving them to wander and fall throughout their poorly monitored facility. My grandparent was left unattended by their incapable and inconsiderate staff long enough to fall causing critical injuries and then death. I want others to be wary so that this facility doesn't take what precious years you have left with your loved one like they did with mine.
York General Hearthstone is a Medicare-certified home health agency (certified since 2012). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
What patients say
5.0 / 5 patient survey rating
60 completed patient surveys, 44% response rate.
Hospital outcomes
How patients did
Service area
York General Hearthstone reports serving 21 ZIP codes, including Aurora, Benedict, Bradshaw, Cordova, Exeter, Fairmont, Geneva, Grafton, Gresham, Hampton and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 287101. National figures are the average across all certified agencies.
3 inspection visits in the last three years, 10 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2026
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2026
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2026
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 26, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 26, 2024
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 26, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 27, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
York General Hearthstone offers Home Health and Skilled Nursing / Long Term Care.
York General Hearthstone is located at 2600 North Lincoln Avenue in York, Nebraska.
York General Hearthstone carries a 3.7 out of 5 rating from 9 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. York General Hearthstone is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
York General Hearthstone had 3 government inspection visits in the last three years, with 10 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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