2.1(10 ratings)· Moundsville average: 3.8
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
WV Choice is a home health and hospice provider in Moundsville, West Virginia, with a low 2.1-star Google rating from 10 reviews. Multiple reviewers describe missed or unreliable caregiver visits and staffing shortages, though one long-tenured employee praised the company's employee-owned, client-first culture.
AI-generated from reviews and community data.
WV Choice is a home care agency serving Moundsville, West Virginia offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 2.1 out of 5 across 10 reviews.
WV Choice is an at-home care agency serving clients in Moundsville, West Virginia.
Reviewers raise consistent concerns about staffing reliability. Multiple families reported workers failing to show up or leaving before scheduled hours, sometimes affecting clients' meals and hygiene care. One reviewer noted a shortage of female careworkers in certain service areas. By contrast, another reviewer who has worked for the company for 19 years described it as employee-owned and client-driven, emphasizing that health and safety are prioritized over profit.
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Help Me Choose2.1overall · 10 ratings combined
2.1★ on Google (10)
Billie Oconnell
Feb 2026
I've worked for this company for 19 years! It truly is a company that put their clients and employees first! I hope to retire from here! Is it work...of course! But as a nurse in the Valley, it is so refreshing to know that your health and safety come before profit! Employee Owned, Client driven!
rebecca murphy
Jun 2022
they need more female careworkers for female clients .there is a shortage of available home careworkers willing to work in the Richwood area.because of the location of RICHWOOD
Jill Mercer
Sep 2021
Very Unprofessional. They do not care about their clients or their staff. Highly recommend finding another agency to work with. Just Right, REM, Linx, ETC.
Joy Hodgson
Apr 2019
Highly disappointed..... this place needs better and more reliable workers my mother has not had a worker show up or they don't stay as long as their suppose to.
Kleptimus Slime
May 2017
This company does not take proper steps to have relief employees in place. Some are working schedules you wouldn't believe out of pure compassion because they know that if they call off, nobody else is available to care for the client. Not a big deal at a grocery store. Totally a big deal when the consequences of insufficient staffing levels are clients going without meals or appropriate hygiene.
WV Choice offers At-Home Care.
WV Choice is located at 313 Washington Lands School Rd in Moundsville, West Virginia.
WV Choice carries a 2.1 out of 5 rating from 10 Google reviews. WV Choice is a home health and hospice provider in Moundsville, West Virginia, with a low 2.1-star Google rating from 10 reviews. Multiple reviewers describe missed or unreliable caregiver visits and staffing shortages, though one long-tenured employee praised the company's employee-owned, client-first culture. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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