Aliah Chapa
Jun 2026
Here, there are patients that live in filth, covered in their own feces and unsanitary bugs
1 / 5Quick Facts
- Ownership
- For profit, Limited Liability company
- Certified beds
- 112
- Inspections
- View history (67 citations)
- Therapy services
- In-house dialysis and physical therapy offered
- Leadership turnover
- Six general managers turned over in about a year
What Families Think
Reviews of The Oasis at Galleria are sharply divided: many families praise attentive, caring staff and describe loved ones as clean, fed, and thriving, while a substantial number of others describe serious neglect, unsanitary conditions, and unanswered calls. The community appears to be under new ownership and undergoing renovations, which some reviewers say is improving things.
The Good
- Many reviewers call staff friendly and attentive
- Families say loved ones are clean and well fed
- On-site dialysis and physical therapy offered
- Helped a resident regain mobility, per one review
- Recent renovations under new ownership noted
The Bad
- Multiple reports of roaches, filth, and odors
- Several reviewers describe severe understaffing
- Memory care unit lacks a dedicated activities director, per one report
- Many reviewers say phone calls and emails go unanswered
- High management turnover, with six GMs in about a year
AI-generated from reviews and community data.
The Oasis at Galleria is a senior living community in Houston, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 30 reviews.
About The Oasis at Galleria
The Oasis at Galleria is a skilled nursing / long term care community in Houston, Texas.
Families rate The Oasis at Galleria 3.3 out of 5 based on 30 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at The Oasis at Galleria
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of The Oasis at Galleria
3.3overall · 30 ratings combined
3.3★ on Google (30)
Brynlee Head
May 2026
I wish I could rate this place lower. This place was disgusting.There was bugs like roaches and nat flies. The service was awful.It is probably one of the worst nursing and rehab homes I've ever seen.\nThe patient that I was there for was Kenneth.He was hit by a truck and had very bad brain damage, so he can't move\n He is stuck in that bed. They will not change him whenever he goes to the bathroom. And when they do, it's about after 4 hours that they actually do change him, he hasn't gotten a bath in the time that he has been there, he has dead skin. Peeling off of him. His hair is disgusting and his hands are forming together like his thumb is in the middle of his hand because he's stuck in bed on both of his hands and because he's stuck in bed. Also, his head is shrinking into his neck because they won't stretch him or anything. He shares a room with another patient.Which is fine if everything worked in that room and it wasn't tiny. I know they have more empty rooms. I've seen it on our way there. Also, his TV didn't work. And they had the curtain. So he stuck in a dark room doing nothing he can't look outside, because he's on the inside of the wall, the other guy's TV works. The other guy's fan works, he the other guy has the window while Kenneth is stuck doing nothing but staring into space. The floor is sticky.The service is awful. We finally got Kenneth phone and since he is disabled.The nurses have to help with that.We called this place about 50 times in hung up on us every single time.They do nothing, and they don't want to do anything for us.They don't care about their patients and you want to know how I know that because even while we were there , they checked the blood pressure and it was it was high and it took them forever to finally get medicine for him. He was very hungry and it was his birthday and we brought him Reese's and coffee and he ate a all 10 of them and drank all of his coffee. I doubt that they feed them enough and nutritious food, he said he had a burrito and we're guessing it was a hot pocket for lunch that is not nutritious, and I get that. They might have a lot of patience, but that's unacceptable. This is a rehab center, not a place for people to die. It's just unacceptable the way they treated them and not just our patients.I feel bad for every single person in there. The people that have to take care of the patients do not care and they do not do their job correctly. Like I said, I wish I could rate this place in the negatives because it was so awful.
Alejandra Rangel
Apr 2026
Do NOT I repeat DO not bring your family members here! staff do NOT CARE ABOUT THE ELDERLY people! They don’t take proper care of the elderly, and nothing seems to improve. The facility has roaches, the rooms have unpleasant odors, and overall conditions are very poor!!
Funny Business
Sep 2025
Staffing isn't a thing.. meaning they're understaffed and questionable qualifications with current staff. Unprofessional and don't care about the elderly.
Michari Legette
Mar 2025
I love the friendly atmosphere!!! ALWAYS professional! Good job team
Government Inspection History
13 inspection visits in the last three years, 67 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 5, 2026Health Complaint2 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Mar 6, 2026
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Feb 25, 2026
Jan 16, 2026Health Complaint1 citation
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 11, 2026
Nov 6, 2025Health Complaint3 citations
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 19, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2025
Jun 19, 2025Fire Safety StandardHealth ComplaintHealth Standard24 citations
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity L of L: immediate jeopardy, widespreadCorrected Jul 16, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 16, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 16, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity K of L: immediate jeopardy, patternCorrected Jul 16, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 16, 2025
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Severity K of L: immediate jeopardy, patternCorrected Jul 16, 2025
Ensure that residents are free from significant medication errors.
Severity K of L: immediate jeopardy, patternCorrected Jul 16, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity K of L: immediate jeopardy, patternCorrected Jul 16, 2025
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 16, 2025
Keep all essential equipment working safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 16, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 9, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 16, 2025
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 9, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 16, 2025
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 16, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 16, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 16, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 16, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 16, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 16, 2025
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 16, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 16, 2025
Post nurse staffing information every day.
Severity B of L: potential for minimal harm, patternCorrected Jul 16, 2025
Mar 12, 2025Health Complaint8 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Jul 15, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Jul 15, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 15, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 15, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 15, 2025
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 15, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 15, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 14, 2025
Nov 13, 2024Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionPast Non-Compliance
Sep 15, 2024Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2024
Jun 28, 2024Health Complaint1 citation
Provide appropriate foot care.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 1, 2024
Feb 13, 2024Fire Safety StandardHealth ComplaintHealth Standard8 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 11, 2024
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 11, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 11, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 11, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 11, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2024
Dec 14, 2023Health Complaint2 citations
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 12, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 12, 2024
Dec 8, 2023Health Complaint2 citations
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Dec 11, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Dec 11, 2023
Aug 18, 2023Health Complaint1 citation
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 21, 2023
Nov 23, 2022Fire Safety StandardHealth Standard13 citations
Provide enough food/fluids to maintain a resident's health.
Severity J of L: immediate jeopardy, isolatedCorrected Nov 28, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2022
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2022
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2022
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 12, 2022
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2022
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2022
Keep all essential equipment working safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does The Oasis at Galleria offer?
The Oasis at Galleria offers Skilled Nursing / Long Term Care.
How much does The Oasis at Galleria cost?
The Oasis at Galleria has not published its pricing. For context, communities in Houston that publish rates start around $4,000 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is The Oasis at Galleria located?
The Oasis at Galleria is located at 2808 Stoneybrook Drive in Houston, Texas.
What do families say about The Oasis at Galleria?
Reviews of The Oasis at Galleria are sharply divided: many families praise attentive, caring staff and describe loved ones as clean, fed, and thriving, while a substantial number of others describe serious neglect, unsanitary conditions, and unanswered calls. The community appears to be under new ownership and undergoing renovations, which some reviewers say is improving things.
How did The Oasis at Galleria do on recent health and safety inspections?
The Oasis at Galleria had 13 government inspection visits in the last three years, with 67 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit The Oasis at Galleria?
Submit the Request Information form on this page to connect with The Oasis at Galleria and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at The Oasis at Galleria? Claim this listing to update photos, pricing, and details. It's free.
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