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Wingate Residences at Haverhill

10 Residences Wy

4.3(11 ratings)· Haverhill average: 4.5

Wingate Residences at Haverhill — photo 11 / 3

Quick Facts

Memory Care Design
Neighborhood built specifically for memory care residents
Ownership
Family-run organization founded 40 years ago
Therapy Services
On-site physical therapy praised by a reviewer

What Families Think

Reviews for Wingate Residences at Haverhill are sharply divided: several families praise the memory care neighborhood, calling staff warm, well-trained, and the space a genuine improvement in quality of life, while others describe serious safety incidents, including repeated falls in the memory care unit.

The Good

  • Staff described as warm and professional
  • Memory care programming keeps residents engaged
  • Restaurant-quality meals in spacious dining room
  • Physical therapy praised by a reviewer
  • Community managed pandemic restrictions thoughtfully
  • Building described as new and well-maintained

The Bad

  • Multiple reports of falls in the memory care unit
  • One report of a fatal fall with inadequate follow-up protocol
  • Reviews are sharply polarized between excellent and very poor experiences

AI-generated from reviews and community data.

About Wingate Residences at Haverhill

Wingate Residences at Haverhill is a senior living community in Haverhill, Massachusetts, offering a full continuum of services including Independent Living, Assisted Living, Memory Care, Skilled Nursing, and Home Care.

The community provides personalized care with a focus on resident comfort and support. Residents enjoy modern accommodations within their residences and access to beautifully landscaped gardens. The community's trained associates handle home maintenance tasks, allowing residents to focus on activities and pursuits they enjoy.

Programming and amenities include chess by the fireplace, yoga in the garden, book club in the library, and meals prepared by classically trained chefs. The community is designed to support an active lifestyle while meeting the evolving needs of older adults across different care levels.

Wingate Residences at Haverhill is part of Wingate Living, a family-run organization founded by the Schuster family 40 years ago. The organization emphasizes a personalized approach to senior living and commits to treating residents with compassion and dedicated care.

Types of Care

Assisted Living

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Reviews

4.3overall · 11 ratings combined

4.3★ on Google (11)

Brenda Hogan

Feb 2026

via Google

My mom was in the memory care neighborhood and it was the best environment for her. I was able to step back from my caregiver role and truly enjoy time spent with her. The amazing staff and the daily routines of great meals intertwined with fun activities gave my mom a quality of life she wasn't getting when she lived alone. The facility is beautiful and I would highly recommend to anyone looking for a friendly, caring home for their loved one.

Brett Wigfall

Oct 2025

via Google

My mother was there. I would not recommend this place. She fell More there in the memory unit then she did at home. Look for other options. Don’t let the looks fooled you. Physical therapy was great. Everything else was horrible. Worst experience ever.

DWork

Sep 2025

via Google

This place is terrible! My grandma fell from her bed and passed away a week later. They didn’t do the necessary protocol. They are heartless. They treat their patients horrible Ive witnessed it.

Bob Lord

Apr 2024

via Google

My wife has been in Wingate’s ‘Neighborhood’, their dementia care facility located in Haverhill, since Sept 2023 and we could not be more pleased with our decision to have her stay there. The kindness and warmth the caregivers provide to my wife each and every day is very special. They are all well-trained and treat my wife with respect, dignity and a lot of patience. They have creative programs throughout each day to engage the patients and keep them interested. And it really works. I visit my wife every couple of days or so and I see how well run the Neighborhood is firsthand. The facilities are relatively new – the building itself was built about 5 or 6 yrs ago and it still looks brand new. The rooms are all brightly lit and pleasantly decorated throughout the entire building. The Neighborhood was constructed specifically for individuals with memory issues – not repurposed as we saw in other dementia places we visited. The food is restaurant quality and is served in a nice spacious dining room. It is by far the best place we saw when we did our research and I highly recommend it. Best regards, Bob

jean campaiola

Oct 2021

via Google

Wingate was a perfect choice for our family. It is new, beautiful, and in a quiet location. By far, its greatest assets are the staff, who treat my mother with warmth and professionalism. They brought the entire community through the pandemic heroically. They were most cautious when they needed to be, and gradually loosened restrictions when it was sensible. We feel lucky to have found them.

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Frequently Asked Questions

What types of care does Wingate Residences at Haverhill offer?

Wingate Residences at Haverhill offers Assisted Living.

Where is Wingate Residences at Haverhill located?

Wingate Residences at Haverhill is located at 10 Residences Wy in Haverhill, Massachusetts.

What do families say about Wingate Residences at Haverhill?

Reviews for Wingate Residences at Haverhill are sharply divided: several families praise the memory care neighborhood, calling staff warm, well-trained, and the space a genuine improvement in quality of life, while others describe serious safety incidents, including repeated falls in the memory care unit.

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