MyLivingChoice

High Pointe House

360 North Ave

4.6(39 ratings)· Haverhill average: 4.5

High Pointe House, photo 11 / 4

Quick Facts

Respite care
Short-term respite stays up to five days offered
Network affiliation
Part of Tufts Medicine Care at Home network
Admission criteria
Admission limited to those very close to death

What Families Think

High Pointe House is a hospice residence in Haverhill that families overwhelmingly describe as calm, clean, and staffed with deeply compassionate nurses, aides, and volunteers during a loved one's final days. Reviewers frequently praise the home-like setting, attentive pain management, and support extended to family members, though a few report being denied admission because their loved one wasn't considered close enough to death, and one described a lapse in timely pain response.

The Good

  • Staff described as compassionate, dignified, and attentive
  • Facility repeatedly called clean, peaceful, and home-like
  • Family support including grief resources and overnight stays
  • Volunteers offer companionship, reading, and comfort
  • Respite stays available for caregiver relief
  • Spiritual care and chaplain support offered

The Bad

  • Multiple reports of admission denied for not being close enough to death
  • One report of slow response to pain management overnight
  • One report of not being notified in time before a death

AI-generated from reviews and community data.

High Pointe House is a senior living community in Haverhill, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Guest Meals, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.6 out of 5 across 39 reviews.

About High Pointe House

High Pointe House is a licensed hospice care residence in Haverhill, Massachusetts, providing compassionate end-of-life care for adults with advanced illness. The facility offers a home-like setting as an alternative to hospitalization, with private suites and cozy common areas designed to promote comfort, dignity, and peace for both individuals and their families.

The community provides multiple levels of specialized care available 24 hours a day, seven days a week. Services include comprehensive pain and symptom management, skilled nursing care from board-certified physicians and specially trained nurses, social work support, spiritual care from chaplains, and assistance from aides and volunteers. Care plans are tailored to each individual's needs, with options ranging from intensive medical support to routine care and short-term respite stays of up to five days for caregiver relief.

High Pointe House emphasizes creating meaningful moments and connection between residents and their families. The home features fireplace and sitting areas for relaxation, libraries and common gathering spaces, quiet garden paths, and a play area for visiting children. Families and friends are encouraged to visit and share meals together in a peaceful environment designed to feel more like home than a hospital.

The care team includes highly trained experts, physicians, nurses, social workers, chaplains, aides, and volunteers, who work together to provide expert symptom management and emotional support. Volunteers enhance daily life through companionship, reading, games, and gentle assistance, while the team helps families navigate the end-of-life journey with compassion and understanding.

High Pointe House serves adults throughout Haverhill and the Merrimack Valley who qualify for hospice care. Families typically turn to the residence when home care is insufficient or when a peaceful, supportive environment is preferred. The community is part of Tufts Medicine Care at Home, a provider serving more than 100 communities throughout the Merrimack Valley, northeastern Massachusetts, and southern New Hampshire.

Types of Care at High Pointe House

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Guest Meals

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio

Activities

  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of High Pointe House

4.6overall · 39 ratings combined

4.6★ on Google (39)

Jason Maleski

Jul 2026

via Google

A heartfelt thank you to everyone at High Pointe House.<br><br>After caring for my dad at home on hospice for nine days, we made the difficult decision to transfer him to High Pointe House for respite care. It gave me the opportunity to simply be his son again, and it allowed my mother to focus on being his wife instead of his caregiver.<br><br>The facility was not at all what I had imagined. It is beautiful, clean, and exceptionally well maintained, both inside and out. The rooms are spacious and thoughtfully designed, making it comfortable for families to spend meaningful time with their loved ones.<br><br>From the moment my dad was admitted through our daily visits, every member of the staff was compassionate, professional, and kind. They treated our family with dignity and respect, and they cared for my father with genuine compassion while providing excellent medical care tailored to his needs.<br><br>It is, of course, a somber place, but there was also a sense of peace knowing my father was receiving outstanding care. We will always be grateful to everyone at High Pointe House for the comfort, kindness, and support they gave our family during such a difficult time.

Peter Hoefler

Sep 2025

via Google

Sadly I had to be here with my mother and a few years later my wife. I’m not sure how the staff does it every day but they are kind, respectful and provide support through the journey we call life

Jennifer

Aug 2025

via Google

I cannot express enough the amazing care my sister had while here. Our family was also treated lovingly by everyone we can into contact with. The facility was beautiful, clean and comfortable. We were so grateful to have such outstanding care during such an emotional and sad time.

Dennis Fernald

Jul 2025

via Google

Words will not do justice to the level of care the staff at High Point House provided to my sister as well as all those that visited her during her short 4 day stay. The facility is amazing and we feel extremely fortunate my sister was able to spend her last few days in this great environment. Thank you High Point House and Staff!!<br><br>Dennis F

Cindi Berg

Mar 2025

via Google

They have been so nice. My mom was dying of dementia and they made her very comfortable for her last days. After she passed, they kindly asked if there was anything they could do for me and offered a grief group if I needed it.

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Frequently Asked Questions

What types of care does High Pointe House offer?

High Pointe House offers Skilled Nursing / Long Term Care.

Where is High Pointe House located?

High Pointe House is located at 360 North Ave in Haverhill, Massachusetts.

What do families say about High Pointe House?

High Pointe House is a hospice residence in Haverhill that families overwhelmingly describe as calm, clean, and staffed with deeply compassionate nurses, aides, and volunteers during a loved one's final days. Reviewers frequently praise the home-like setting, attentive pain management, and support extended to family members, though a few report being denied admission because their loved one wasn't considered close enough to death, and one described a lapse in timely pain response.

How can families visit High Pointe House?

Submit the Request Information form on this page to connect with High Pointe House and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Prefer to stay home?

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