MyLivingChoice

Silver Birch at Cook Road

1320 Wheat Rd

4.2(60 ratings)· Fort Wayne average: 4.2

Silver Birch at Cook Road — photo 11 / 4

Quick Facts

Total units
68
Transportation
Scheduled help with appointments and errands
Eligibility help
Coordinators assist with Medicaid waiver eligibility

What Families Think

Families and partners frequently praise the friendly, attentive staff, clean building, and lively activity calendar at Silver Birch at Cook Road, with several reviewers highlighting the food and med-delivery reliability. However, a cluster of reviews describe a persistent bed bug problem, staffing turnover, and troubling communication or billing issues, including a serious account of inadequate care and a delayed hospital notification.

The Good

  • Staff described as friendly, kind, and helpful
  • Clean, well-maintained building and grounds
  • Engaging activities and social programming
  • Meals praised as tasty with variety
  • Transportation assistance for appointments and errands
  • Timely medication delivery noted by a resident

The Bad

  • Multiple reports of ongoing bed bug infestations
  • Several mentions of understaffing and high management turnover
  • One report of medication errors over an extended stay
  • One serious account of delayed care and poor communication after a health crisis
  • One report of unresolved billing issues after a resident's death

AI-generated from reviews and community data.

About Silver Birch at Cook Road

Silver Birch at Cook Road is a three-story assisted living community in Fort Wayne, Indiana, offering studio and one-bedroom senior apartments. The community opened in March 2020 and is designed to serve seniors of all financial backgrounds, providing a full spectrum of personalized services to help older adults maintain their independence in a supportive, caring environment.

Care services include 24-hour staff, assistance with daily living activities such as bathing, dressing, personal hygiene, and grooming, as well as help getting to and from activities and dining. Residents receive regular health and wellness checks, including weight monitoring, blood pressure checks, and nurse consultations. Emergency call monitors are located throughout the community for added peace of mind.

Dining includes three meals plus snacks served daily in a restaurant-style dining room. Social programs are offered to promote wellness and help residents live life to the fullest.

Apartments and public spaces are thoughtfully appointed with warm, welcoming features and include barrier-free design details. Both private one-bedroom apartments and private studio apartments offer home-like qualities and amenities.

Community Eligibility Coordinators are available to answer questions about eligibility requirements and coverage options. Nearby restaurants in the area include Cracker Barrel Old Country Store, Liberty Diner, Athenian Family Restaurant, and Applebee's Grill + Bar.

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Reviews

4.2overall · 60 ratings combined

4.2★ on Google (60)

Christina K

May 2026

via Google

Silver Birch North is in such a great location and is convenient to staff and residents. Our activity Director Aliyah has such a great personality that makes all the residents feel right at home. She brings excitement to the workplace and gives joy to the residents every month with different events and activities. Silver Birch offers twice a month a bus trip to Walmart and monthly birthday parties to all the residents. This brings the residents out and helps with their socialization skills and lights up their world :).

Tanisha Shook

May 2026

via Google

This place is very nice and clean. The staff are very nice and helpful.

Alexzandra Armstrong

May 2026

via Google

great environment and staff, close to home!

Cindy Dietzer

Apr 2026

via Google

Great activities, great people and great friends!!!

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