Tracy Cook
Apr 2026
This place should be condemned. There’s no employees and nothing but needy patience very very sad management. I would not board my dog here.
Willow Tree Care Center
2050 S Main St
4.1(36 ratings)
1 / 5Quick Facts
- Total units
- 80
- Medicare rating
- 1 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 80
- Ownership
- Part of the Stellar Living Network
- Private Pay Cost
- One reviewer cited $8,200 per month
- Room Changes
- Some rooms converting from single to double occupancy
CMS Care Compare
What Families Think
Reviews of Willow Tree Care Center are sharply divided: some families describe attentive staff and helpful social work support, while others report serious concerns about cleanliness, staffing shortages, and unresponsive administration. The mix of a strong 5-star account alongside multiple 1-star complaints suggests inconsistent experiences depending on timing and staff turnover.
The Good
- Staff described as amazing by one family
- Social worker praised for securing extra services
- Facility reported clean and well-organized on visits
- Individualized rehab goals set with families
- Private rooms residents can personalize
The Bad
- Multiple reviewers report poor cleanliness and maintenance
- Several complaints about unresponsive or absent administration
- One report of high staff turnover due to low pay
- One report that physical therapy was largely unavailable
- Rooms reportedly shifting from single to double occupancy
AI-generated from reviews and community data.
About Willow Tree Care Center
Willow Tree Care Center is a skilled nursing and rehabilitation community in Delta, Colorado, part of the Stellar Living Network. The facility offers 24-hour care for chronic health conditions, short-term rehabilitation services, and longer-term care in a warm, welcoming environment designed for healing and comfort.
The community provides specialized care including occupational, speech, and physical therapies to support recovery and independence. Rehabilitation services are customized from day one, with the care team collaborating with residents and their families to set goals and develop individualized care plans. All meals are approved by a certified dietitian and can be prepared heart-healthy upon request, with dining available in private quarters or a community dining room.
Willow Tree offers a range of support services and amenities designed to enhance quality of life. Residents have access to numerous on- and off-site activities each week, private transportation for medical appointments, community vehicles for group activities and outings around the area, and parking available as needed. Visits with family and friends are welcome, and residents can come and go from the secure community as needed.
The facility features private rooms that can be decorated to residents' preferences, providing privacy and personalization. The community emphasizes expert clinical care delivered by a team known for both exceptional skills and heart-led service, with 24-hour support tailored to individual needs and goals set by physicians and care teams.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.1overall · 36 ratings combined
4.1★ on Google (36)
Sţëvë Bëţţčhëř
Apr 2026
The Director of the facility is a joke, and the positions they have available for employment, wont be filled until a NEW Facility Director is gotten. 0☆'s! Horribly maintained & kept.
JS
Jun 2025
This place deserves zero stars. The other posters must be staff or related to the staff because this place is horrible. It’s filthy, starting with the front door glass early in the morning. The “public” rest rooms are gross and they sometimes let the residents use them. One day I asked an employee to help my friend. She asked, “What kind of help?” The turnover of help here is huge because they don’t pay well. Private pay is $8200/month. Physical therapy is non-existent and the food sucks. I’d never allow anyone I know to stay here.
Celeste Waske
Mar 2025
Some of the care givers are wonderful. Some don’t want to be interrupted. The administration is terrible! No one is ever there or available. No one returns phone calls. Concerns regarding care are usually addressed, but admin concerns are ignored. Rooms are changing from single to double occupancy which is going to be a challenge with our mother having dementia.
Christy Conover
Mar 2022
My dad has been a resident of Willow Tree for a few years. The staff is amazing and make sure that I am aware of everything going on with him. Amber, the social worker, is absolutely amazing! She has helped my dad with getting services that he would not have been able to get on his own. The times that I have been in to visit, the facility is clean and well organized. They truly care about my dad and I am glad that he is here!
Frequently Asked Questions
What types of care does Willow Tree Care Center offer?
Willow Tree Care Center offers Skilled Nursing / Long Term Care.
Where is Willow Tree Care Center located?
Willow Tree Care Center is located at 2050 S Main St in Delta, Colorado.
What do families say about Willow Tree Care Center?
Reviews of Willow Tree Care Center are sharply divided: some families describe attentive staff and helpful social work support, while others report serious concerns about cleanliness, staffing shortages, and unresponsive administration. The mix of a strong 5-star account alongside multiple 1-star complaints suggests inconsistent experiences depending on timing and staff turnover.
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