400 Deronda St
3.1(15 ratings)
1 / 2CMS Care Compare
Reviews for Willow Ridge Healthcare are sharply divided: some families describe attentive staff and meaningful activities, while others report serious lapses in basic care, communication, and safety. The facility's low overall rating and repeated complaints about response times and lost belongings suggest inconsistent experiences depending on timing and staff turnover.
AI-generated from reviews and community data.
Willow Ridge Healthcare is a nursing home in Amery, Wisconsin, offering rehabilitation, short-term skilled nursing care, and long-term care services. The facility is designed to help individuals achieve their highest level of independence regardless of their care needs, whether following hospitalization or for extended skilled nursing support.
The community emphasizes individualized health care delivered through its skilled nursing and rehabilitation staff, supported by volunteers, family, and friends. Willow Ridge aims to provide a home-like environment and personal touches during what it recognizes as a challenging time for residents and families navigating later stages of life.
Willow Ridge partners with Riverbend, a neighboring assisted living facility that offers supportive services in an apartment setting. This partnership allows the organization to serve residents across the continuum of care as individuals transition through different levels of independence in their later years.
The facility has received the American Healthcare Association Bronze National Quality Award, reflecting its commitment to quality care standards in the health care system.
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Help Me Choose3.1overall · 15 ratings combined
3.1★ on Google (15)
Megan S
Apr 2025
I wouldn’t bring my dog there! Terrible! My aunt is currently there and I’m trying to move her out. Huge lack of communication and lies from staff. ALL the clothes and the blanket I brought my Aunt has disappeared saw other residents wearing her clothes. They supposedly put my aunts name on all her clothes
Jean Rude
Jan 2025
On behalf of my self and my family. They gave the best care to our mother. And we appreciate them whole heartly. The rude family
Monica Ehman
Oct 2022
My “uncle” has been living here since this summer. My family and I were very concerned with his placement there due to the poor reviews. However, we were told it was under new management. Either way, we needn’t have worried. He LOVES it there! The staff is wonderful and they truly care for each of their patients. They meet them at their level and work within their abilities. Christina, the Activities Director, is just a ray of sunshine and provides a variety of activities whether bingo, dice games, art projects, etc. Very surprising to learn she works every other weekend too.
Geri Boyd
Feb 2022
Horrible place. Left in RM 5 hours in pain, no one would respond. Happened twice. Had to call state Ombudsman to get out immediately. I literally broke the blinds and table to get someone in my room. I requested the police be called . For actual help. If I could score minus 5 or more, I would.
Deborah Wilson
Oct 2020
This is a poor place. Not enough care for residents. No attention to oral care. Terrible pari care and pain management. No rom treatment. Every time I leave for doctors appointment I'm stuck back in isolation for two weeks. Unable to take a shower even though I have my own bathroom equipped with everything I need. It's inhumane. There is no air conditioning. They run out of patient supplies. I have provided my own several times. Not a good place to be stuck. Hope this helps others. . .
Willow Ridge Healthcare offers Skilled Nursing / Long Term Care.
Willow Ridge Healthcare is located at 400 Deronda St in Amery, Wisconsin.
Reviews for Willow Ridge Healthcare are sharply divided: some families describe attentive staff and meaningful activities, while others report serious lapses in basic care, communication, and safety. The facility's low overall rating and repeated complaints about response times and lost belongings suggest inconsistent experiences depending on timing and staff turnover.
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