MyLivingChoice

United Pioneer Home

623 S Second St

4.8(6 ratings)

United Pioneer Home, photo 11 / 2

Quick Facts

Total units
50
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
50
Ownership type
Not-for-profit, founded by area churches
Facility status
Only stand-alone nonprofit nursing home in county
Technology use
Offers virtual reality experiences for residents

What Families Think

Families describe United Pioneer Home as a small, faith-founded skilled nursing facility in Luck, Wisconsin where staff are consistently praised for kindness, patience, and attentive care. Most reviewers highlight cleanliness, good food, and a warm, dignified environment for residents, though one review raised concerns about management from a few years ago.

The Good

  • Staff praised for empathy and patience
  • Round-the-clock care after injury or illness
  • Clean facility noted by multiple reviewers
  • Residents treated with dignity and respect
  • Good food and engaging activities mentioned

The Bad

  • One report of a judgmental, snappy director in the past

AI-generated from reviews and community data.

United Pioneer Home is a senior living community in Luck, Wisconsin offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.8 out of 5 across 6 reviews.

About United Pioneer Home

United Pioneer Home is a skilled nursing facility located in Luck, Wisconsin. Founded by a coalition of area churches, it was among the first assisted living facilities in northwest Wisconsin and remains the only stand-alone, not-for-profit skilled nursing home in Polk County.

The community prioritizes resident care as its highest priority, supported by a professional team and volunteers working to create an environment described as joyful and loving. The facility offers skilled nursing care tailored to the elderly population it serves.

United Pioneer Home provides virtual reality experiences through Rendever, offering residents new ways to engage in meaningful activities and connection within the community.

Types of Care at United Pioneer Home

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of United Pioneer Home

4.8overall · 6 ratings combined

4.8★ on Google (6)

Ash Peterson

Apr 2026

via Google

Beautiful facility- The staff here truly care about the residents. They treat everyone with dignity, patience, and kindness. It’s comforting to know our loved one was in a place where people go the extra mile to make residents feel safe, respected, and at home.

Jan Gusek

Jul 2023

via Google

Nice staff, clean place, but the director is something else. Wouldn't wanna work for him. Judgemental, snappy, makes decisions on only part of his available information. At least the director that was there 3 or 4 years ago. I've not had dealings with the institution since. I can honestly say that put a bad enough taste in my mouth to stay away. Hopefully permanently.

Jean Garberg

Apr 2019

via Google

Having this home has turned a nightmare into a very pleasant event. I came here because of s broken leg and after a few days I was almost happy to have the opportunity to experience this home and the wonderful staff. Twenty fours hours around the clock the care has been great. Each caregiver has had empathy and patience. They try to accommodate my every need.

Alexandra Simon

Jul 2016

via Google

Staff is wonderful !!!! Great activities for the rresidents , very clean facility , great food etc. Would highly recommend !!

Request information

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Government Inspection History

5 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 24, 2025Fire Safety StandardHealth Standard7 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 1, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 17, 2025

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 17, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2025

Aug 29, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 17, 2025

Jul 10, 2024Fire Safety StandardHealth ComplaintHealth Standard11 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 10, 2024

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 10, 2024

  • Implement a program that monitors antibiotic use.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 10, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 10, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2024

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2024

  • Provide a written emergency evacuation plan.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 10, 2024

May 7, 2024Health Complaint2 citations
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 7, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 7, 2024

Aug 2, 2023Fire Safety StandardHealth Standard9 citations
  • Keep all essential equipment working safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 2, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 2, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 2, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 2, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 2, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 2, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 2, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 2, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 2, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does United Pioneer Home offer?

United Pioneer Home offers Skilled Nursing / Long Term Care.

Where is United Pioneer Home located?

United Pioneer Home is located at 623 S Second St in Luck, Wisconsin.

What do families say about United Pioneer Home?

Families describe United Pioneer Home as a small, faith-founded skilled nursing facility in Luck, Wisconsin where staff are consistently praised for kindness, patience, and attentive care. Most reviewers highlight cleanliness, good food, and a warm, dignified environment for residents, though one review raised concerns about management from a few years ago.

How did United Pioneer Home do on recent health and safety inspections?

United Pioneer Home had 5 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit United Pioneer Home?

Submit the Request Information form on this page to connect with United Pioneer Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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