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William Penn Senior Suites and Personal Care

1021 Walton Road

3.1(17 ratings)· Jeannette average: 3.8

William Penn Senior Suites and Personal Care, photo 11 / 4

Quick Facts

Total units
108
Licensed capacity
108 residents

California CDSS

Campus structure
Part of larger campus with skilled nursing, independent living
Shower schedule
Assisted showers offered every 3 days
Room type
Private rooms available in skilled nursing unit

What Families Think

Reviews for William Penn Senior Suites and Personal Care are sharply divided: several families describe serious neglect, including unanswered call bells, missed diaper changes, and suspended therapy, while other reviewers report attentive, patient staff and good outcomes for their loved ones. The community is part of a larger continuing care campus offering personal care alongside skilled nursing and independent living.

The Good

  • Several reviewers praise attentive, patient nursing staff
  • One reviewer highlights strong nutrition management and weight loss support
  • Good communication with families about incidents on campus
  • Private rooms noted in skilled nursing unit
  • Residents have access to social activities like happy hours and exercise

The Bad

  • Multiple reports of unanswered call bells and delayed assistance
  • Multiple reports of infrequent diaper changes and hygiene neglect
  • One report of a 74-to-3 patient-to-aide staffing ratio
  • One report of physical therapy suspended for 1.5 months, causing leg atrophy
  • One report of staff not wearing gloves during care tasks

AI-generated from reviews and community data.

William Penn Senior Suites and Personal Care is a senior living community in Jeannette, Pennsylvania offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.1 out of 5 across 17 reviews.

About William Penn Senior Suites and Personal Care

William Penn Senior Suites and Personal Care in Jeannette, Pennsylvania is part of the William Penn Continuing Care Campus, offering skilled nursing, personal care, and independent living options for seniors.

The community provides apartment-style assisted living with trained caregivers available to assist residents with medication management, activities of daily living, and daily coordination. William Penn's skilled nursing facility serves residents recovering from injuries or requiring long-term intensive care, with a therapy team supporting recovery efforts. The personal care home offers residents the comfort of living independently while receiving necessary support.

William Penn Senior Suites emphasizes a balance of freedom and safety, allowing residents the independence of home living with staff available to provide assistance as needed. The skilled nursing facility also engages residents with social activities and provides daily housekeeping services, with nursing staff addressing the specific needs of each patient whether for short-term rehabilitation or long-term care.

Types of Care at William Penn Senior Suites and Personal Care

Assisted LivingIndependent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of William Penn Senior Suites and Personal Care

3.1overall · 17 ratings combined

3.1★ on Google (17)

Fix It With Ramen Racing

Dec 2025

via Google

I’ve waited a few years to leave a review to make sure we weren’t experiencing a “honeymoon period” with my aunt’s care. Thankfully, I’ve been highly satisfied. My aunt is diabetic, cognitively disabled, and needs a great deal of extra care. The nursing staff and aides have been beyond patient with her excess prescriptions and are respectful and patient with the application of her ointment in personal areas. WP has always been quick to notify us of anything happening on their campus, for better or worse. Some non-life threatening fire alarm incidences have been handled swiftly, making sure my aunt (a good example of a person who cannot ambulate well on her own), has been evacuated quickly with the other residents. My aunt enjoys living here - she has a good group of friends, and loves the food. WP has helped her lose weight and avoid knee replacement by managing her nutrition. She says the food is still delicious, even in smaller portions. There is plenty to do, and my aunt enjoys sober happy-hours, exercise, music, and having her nails painted! When my aunt was behaving poorly as a room mate, WP was able to separate she and her roomie for a brief time until my aunt was able to correct herself. This was the most comfortable solution for my aunt and the other resident, and ultimately helped to repair their original living arrangement. I’m extremely pleased to say that there hasn’t been a moment that I’ve been worried about my aunt. When she calls me, she’s happy. She likes to let me know what she’s been up to, what her friends are reading, and how her card games have been going. She can be extremely grouchy, and doesn’t have a filter at all - and I haven’t heard any complaints! There are some limitations to personal care homes which you’ll find anywhere. For example, my aunt takes an assisted shower every 3 days, so it is better for family to assist with these when staff isn’t available.<br><br>December 2025: I visited for a holiday event for the residents. My aunt had a personal restroom accident, and her aides materialized out of thin air to help us change her. They were so sweet, and very empathetic.

Nicole Allison

Jan 2025

via Google

This place is nothing but a playground. Pretty much all the staff there are nothing but miserable and do nothing but complain. The bullying and drama is insane. Creams aren't being put on patients. Lot of people don't wear gloves when they change people then administration acts confused when you tell them.

Patrick Serra

Sep 2023

via Google

My mom moved here in August of 2023. Since the move, every employee we've met seems happy to be there. Happy staff means happy residents. Thanks for all you do!

Jennifer Goebel

Oct 2021

via Google

Nice clean place. Some of the staff is good but not worth the money. You don't get the care you pay for and deserve for your love ones here.

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Frequently Asked Questions

What types of care does William Penn Senior Suites and Personal Care offer?

William Penn Senior Suites and Personal Care offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.

Where is William Penn Senior Suites and Personal Care located?

William Penn Senior Suites and Personal Care is located at 1021 Walton Road in Jeannette, Pennsylvania.

What do families say about William Penn Senior Suites and Personal Care?

Reviews for William Penn Senior Suites and Personal Care are sharply divided: several families describe serious neglect, including unanswered call bells, missed diaper changes, and suspended therapy, while other reviewers report attentive, patient staff and good outcomes for their loved ones. The community is part of a larger continuing care campus offering personal care alongside skilled nursing and independent living.

How can families visit William Penn Senior Suites and Personal Care?

Submit the Request Information form on this page to connect with William Penn Senior Suites and Personal Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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