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Whitby Pointe Senior Living

5996 Whitby Rd

4.3(32 ratings)· San Antonio average: 4.3

Part of Sinceri Senior Living · 140 communities · 4.5★ average

Whitby Pointe Senior Living, photo 11 / 5

Quick Facts

Total units
60
Licensed capacity
60 residents

Texas HHSC

What Families Think

Families describe Whitby Pointe as a warm, home-like assisted living community in San Antonio with staff who go above and beyond during difficult transitions. Reviewers consistently praise the kindness of caregivers, the quality of meals, and the responsiveness of community leadership.

The Good

  • Staff described as kind, patient, and compassionate
  • Quick, flexible support during urgent move-ins
  • Meals praised as fresh and appealing
  • Vibrant activities and social engagement
  • Leadership team described as approachable and helpful
  • Recently remodeled, welcoming interior

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Whitby Pointe Senior Living is a senior living community in San Antonio, Texas offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 32 reviews.

About Whitby Pointe Senior Living

Whitby Pointe Senior Living is a 60-bed assisted living community in San Antonio, Texas, serving older adults who need daily support while maintaining independence.

Families consistently highlight the warmth of the environment and the dedication of staff across all roles, from caregivers to kitchen and maintenance teams. Multiple reviewers noted that the facility feels like a genuine community rather than an institutional setting, with residents treated with patience and respect. One family wrote that "the staff truly loves interacting with the residents and makes them feel valuable." Meal quality stood out as notably better than typical facility food, and the community's recent remodel was mentioned as brightening the physical space. The administration, particularly leadership, is described as responsive and approachable, especially during transitions and unexpected moves.

The community holds a 4.3 out of 5 rating based on 32 Google reviews. A small number of reviews raised concerns about billing clarity and communication gaps, though the predominant feedback, nine of the reviews provided, reflects strong satisfaction with care quality and the sense of belonging residents and families experience.

Types of Care at Whitby Pointe Senior Living

Assisted Living

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Whitby Pointe Senior Living

4.3overall · 32 ratings combined

4.3★ on Google (32)

patricia adams

Apr 2026

via Google

We have found the perfect place for our mom. We were taking by surprise by the need for a sudden move! Our 93 year old mom was having a very difficult time the the process. we visited several facilities and then we walked into Whitby Pointe Senior Living facility.<br><br>WOW!!! So wonderful! So personable! So friendly! So efficient and professional! We were looking for a one story facility, a smaller facility without going with a group home. We found everything at Whitby Pointe!!<br><br>From the first meeting, through the move in process and 30 days later we have been so pleased. The staff, and I mean all the staff, are wonderful. They have taken mom into their family atmosphere. She is not just a resident but a member of the community. The staff acknowledges her independence and partners with her for her care. She is engaged and comfortable.<br><br>Her apartment has lots of room! We were able to bring her "treasures " and create a home not just a place to live.<br><br>Thank you to all the staff.

Jamie Bingham

Mar 2026

via Google

Our family had a truly positive experience with Whitby Pointe during a very difficult and unexpected time. When my mother had to be moved quickly after her previous facility closed, the team at Whitby stepped in and provided stability, compassion, and immediate support when we needed it most. The staff consistently treated my mother with kindness, patience, and respect, and that meant everything to our family. It was clear that they genuinely care about their residents and go above and beyond to make them feel comfortable and safe. We are especially grateful for the leadership team, especially Nycole Wohleking, who worked with us on pricing and did everything they could to help accommodate our situation. That level of understanding and flexibility does not go unnoticed. We are incredibly thankful for everything Whitby Pointe has done for our mother and our family, and we would absolutely recommend them to anyone looking for a caring and supportive assisted living community.

Heidi Beth

Mar 2026

via Google

Great community! Encompasses a family feel with a compassionate team!

Rebecca Borrello

Mar 2026

via Google

This community is absolutely beautiful! With recent improvements, family feel and happy staff, I was truly impressed!

Sal P

Mar 2026

via Google

The staff consistently goes above and beyond to provide excellent care for their residents, and the facility is always clean, organized, and welcoming. It’s clear they take great pride in creating a safe and comfortable environment for everyone who lives and works there.<br><br>I always enjoy going there!!

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Frequently Asked Questions

What types of care does Whitby Pointe Senior Living offer?

Whitby Pointe Senior Living offers Assisted Living.

Where is Whitby Pointe Senior Living located?

Whitby Pointe Senior Living is located at 5996 Whitby Rd in San Antonio, Texas.

What do families say about Whitby Pointe Senior Living?

Families describe Whitby Pointe as a warm, home-like assisted living community in San Antonio with staff who go above and beyond during difficult transitions. Reviewers consistently praise the kindness of caregivers, the quality of meals, and the responsiveness of community leadership.

How can families visit Whitby Pointe Senior Living?

Submit the Request Information form on this page to connect with Whitby Pointe Senior Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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