Penelope Reyes
Jul 2026
Awesome staff
4.5(42 ratings)
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Most reviewers describe Avir at Cuero as a caring, well-managed skilled nursing and rehab facility with attentive staff and clean rooms, rating it well above other local options. However, at least one family reported a serious lapse in room cleanliness and unresponsive front-desk staff, and another reviewer noted high monthly costs and some staff needing more training.
AI-generated from reviews and community data.
Whispering Oaks Rehab & Nursing is a senior living community in Cuero, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 42 reviews.
Avir at Cuero is a skilled nursing and long-term care facility in Cuero, Texas, operated by Avir Health Group. Licensed for up to 98 residents, it holds a 4-star CMS overall rating and is Medicare and Medicaid certified.
The facility offers private rooms with private bathrooms, a restaurant-style dining room, and social activities. Amenities include 24-hour staff, on-site nursing, medication management, housekeeping and laundry services, wheelchair accessibility, and an emergency call system.
Most reviewers consistently praise the staff for genuine care and attentiveness. Families describe the atmosphere as warm and welcoming, with staff who go above and beyond and treat residents like family. One reviewer noted that the facility handles administrative matters such as insurance and doctor visits efficiently. However, reviews are mixed on cleanliness and consistency of care, with one reviewer reporting serious concerns about room conditions and another noting that care quality declined as a family member's health deteriorated over years of residence.
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Help Me Choose4.5overall · 42 ratings combined
4.5★ on Google (42)
Penelope Reyes
Jul 2026
Awesome staff
John Norris
Jul 2026
I visited this week and honestly think the community is overlooking this gem. The staff were welcoming, professional, and genuinely engaged with the residents. The quality of care appears outstanding, and it’s clear the team takes pride in creating a positive environment. A great option for anyone looking for skilled nursing or rehabilitation services.
Lariah Counts
Jul 2026
Great experience overall. The staff are caring, attentive, and treat everyone with real respect and kindness. The facility is clean, well-run, and has a warm, welcoming atmosphere.<br><br>I especially want to mention Natalie Thompson in HR, who is amazing - responsive, kind, and incredibly helpful throughout the whole process. She made everything so much easier.<br><br>Highly recommend this place to anyone looking for quality care.
Destiny Lokey
Jul 2026
This nursing home was a home away from a home for a close family member. Anything she needed with doctor visits or new medication or insurance they were on it. When there was difficulty with insurance Natalie Thompson in HR and Business management stepped up and took care of business! She not only got it all settled as fast as she could but she went above and beyond by reassuring the family and finding ways to make things better. Everyone is so nice and caring and sees their residents as people and not just someone who’s sick. You are always greeted with a friendly smile here.
Lux Garcia
Jul 2026
This nursing home truly feels like home. From the moment you walk in, you’re welcomed with kindness, compassion, and a genuine sense of family. The staff goes above and beyond to make sure every resident feels comfortable, respected, and well cared for. Everyone is friendly, attentive, and always willing to help with a smile.<br><br>Natalie Thompson HR is incredibly kind, helpful, and always willing to answer questions or provide support. Along with being Business Office Manager is just as amazing—professional, welcoming, and always ready to help with any concerns or paperwork, making the entire experience smooth and stress-free.<br><br>It’s clear that everyone here genuinely cares about the residents and each other, creating a warm, positive environment that truly feels like home. Knowing your loved one is surrounded by such amazing caregivers brings real peace of mind. I highly recommend this nursing home to anyone looking for a place where residents are treated with dignity, compassion, and exceptional care.
6 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 8, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2025
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 8, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2025
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2025
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 8, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadNo revisit needed
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity C of L: potential for minimal harm, widespreadNo revisit needed
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected May 25, 2025
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2024
Keep all essential equipment working safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2024
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity C of L: potential for minimal harm, widespreadCorrected Jul 12, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 13, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 13, 2024
Give the resident's representative the ability to exercise the resident's rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 7, 2024
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 19, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity C of L: potential for minimal harm, widespreadCorrected May 19, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 14, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 14, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Whispering Oaks Rehab & Nursing offers Skilled Nursing / Long Term Care.
Whispering Oaks Rehab & Nursing is located at 105 Hospital Dr in Cuero, Texas.
Whispering Oaks Rehab & Nursing carries a 4.5 out of 5 rating from 42 Google reviews. Most reviewers describe Avir at Cuero as a caring, well-managed skilled nursing and rehab facility with attentive staff and clean rooms, rating it well above other local options. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Whispering Oaks Rehab & Nursing had 6 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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