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Westwood Post Acute

3185 W Arkansas Ave

3.3(63 ratings)

Westwood Post Acute — photo 11 / 5

Quick Facts

Quality rating
CMS Five-Star Quality Measures rated facility
Specialized services
Also offers memory support and hospice care
Rehab setup
On-site rehab gym with weekly interdisciplinary care reviews
Insurance accepted
Accepts Intermountain Healthcare, OptumCare, and Tricare

What Families Think

Reviews of Westwood Post Acute are sharply divided: many families and residents praise the therapy team, activities program, and recent leadership changes, while a substantial number of reviewers describe serious neglect, poor communication, and troubling discharge practices. The facility has seen apparent turnover in management, with several reviewers noting improvements over the past year alongside others reporting ongoing problems.

The Good

  • Therapy/rehab team praised for dedication and results
  • Robust activities calendar: bingo, bocce, outings, crafts
  • Food quality praised by several reviewers
  • Staff described as warm, caring, and attentive by many
  • Recent management changes credited with visible improvements
  • Family communication called excellent by some reviewers

The Bad

  • Multiple reports of neglect, poor hygiene care, and unmet basic needs
  • Several reviewers describe residents being discharged or refused re-entry after hospital visits
  • Communication with families described as poor or unresponsive by multiple reviewers
  • One report alleging staff were asked to post reviews to inflate the facility's rating

AI-generated from reviews and community data.

About Westwood Post Acute

Westwood Post Acute is a skilled nursing and rehabilitation facility located in Denver, Colorado. The community has been recognized by the Centers for Medicare and Medicaid Services (CMS) as a Five-Star Quality Measures Rated facility, a rating based on health inspections, staffing levels, and quality measures.

The facility focuses on patient-centered post-acute care, with licensed nurses available 24 hours a day, seven days a week. Rehabilitation services are designed to help patients recovering from illness, surgery, or a major medical event rebuild strength and regain independence, with therapy provided in an on-site rehab gym by a skilled, interdisciplinary care team. Patient progress is reviewed weekly by an Interdisciplinary Team of nurses, therapists, and dietitians, with the goal of helping each person reach their highest level of independence.

Beyond short-term rehabilitation, Westwood Post Acute provides memory support and hospice services, offering around-the-clock nursing care for both short-term recovery and ongoing medical needs. The community describes its approach as centered on comfort, dignity, and peace of mind for residents and their families.

Amenities include courtyards and a lobby area where patients and families can visit and relax. Daily activities are offered for a variety of interests, with an activity calendar posted in resident rooms and an Activities Director available for more information. The facility also allows families to send greeting cards and emails to be hand-delivered to residents.

Westwood Post Acute accepts private pay, Medicare, Medicaid, PPOs, and a range of insurances and HMOs, including Intermountain Healthcare, OptumCare, and Tricare, with staff available to help families understand their plan benefits.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.3overall · 63 ratings combined

3.3★ on Google (61) · 3★ on Yelp (2) · Yelp page ↗

Samuel L.

Jul 2026

via Yelp

The building is suffering from a lack of management! ED is never available, no matter what day or time you visit there. As you walk in, all the offices are closed, and absolutely no one is available to answer the family questions. The quality of care has been terrible, and the nursing manager is rude to the patients.

Frau M

Jul 2026

via Google

Programs are run well and the staff are very helpful

jasmine barber

May 2026

via Google

They are really doing A great job with the building and workers . I was impressed I must say . I want to especially thank Ms.Claudette . Thank you for being A great nurse . There was A minor situation and even though it wasn’t her patient she sprung into action as soon as I told her the problem. She took out the time to handle it with it being her number one priority. She is the true definition of A great nurse . thank you again .

Samantha L

Apr 2026

via Google

All the office closed no one der to answer questions. Interestingly, this place's rating increased from 2.0 to 3.2 in just one day, after management asked employees to leave a 5-star review. It's not fair for the patients when ask the employees to leave reviews and they remove the patient.and visitor review.

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Frequently Asked Questions

What types of care does Westwood Post Acute offer?

Westwood Post Acute offers Skilled Nursing / Long Term Care.

Where is Westwood Post Acute located?

Westwood Post Acute is located at 3185 W Arkansas Ave in Denver, Colorado.

What do families say about Westwood Post Acute?

Reviews of Westwood Post Acute are sharply divided: many families and residents praise the therapy team, activities program, and recent leadership changes, while a substantial number of reviewers describe serious neglect, poor communication, and troubling discharge practices. The facility has seen apparent turnover in management, with several reviewers noting improvements over the past year alongside others reporting ongoing problems.

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