MyLivingChoice

Westwood Center

20 Westwood Medical Park

4.1(103 ratings)

Part of Genesis HealthCare · 137 communities · 4.1★ average

Westwood Center, photo 11 / 5

Quick Facts

Total units
60
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
60
Veteran Program
We Honor Veterans community partner facility
Rehab Specialty
Orthopedic rehab for joint replacement, injuries, amputation
Memory Care Safety
Alarm systems for residents with cognitive deficits

What Families Think

The Good

  • Orthopedic rehabilitation for joint replacement, injuries, and amputation
  • Alarm systems in place for residents with cognitive deficits
  • Medical team includes a board-certified internist with 20 years experience
  • Director of Nursing brings 24+ years across critical care and hospice
  • Recognized as a We Honor Veterans community partner

The Bad

  • No published pricing information available for families to review

AI-generated from reviews and community data.

Westwood Center is a senior living community in Bluefield, Virginia offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 103 reviews.

About Westwood Center

Westwood Center is a skilled nursing facility in Bluefield, Virginia offering post-hospital short-term rehabilitation, long-term care, respite care, and senior/assisted living services. The facility accepts Medicare, Medicaid, and most private insurances.

The center provides orthopedic rehabilitation services including treatment for joint replacement, injuries, and amputation. For residents with cognitive deficits, Westwood Center has implemented alarm systems to support security and safety. The medical team includes Dr. Karthik Ramakrishnan, who is Board Certified in Internal Medicine with 20 years of experience and maintains his own practice in Bluefield, and J. Lindsey Miller, FNP-C, a nurse practitioner with extensive background in home health, intensive care, medical-surgical, and outpatient clinical settings.

Westwood Center's Director of Nursing, Tamara, brings over 24 years of nursing experience across critical care units, emergency departments, post-operative recovery, hospice, and long-term care settings. The facility is a We Honor Veterans community partner, demonstrating commitment to serving military veterans in the area.

Types of Care at Westwood Center

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Westwood Center

4.1overall · 103 ratings combined

4.1★ on Google (103)

geof oliver

Aug 2026

via Google

To the wonderful staff at Westwood Center,<br>Thank you is not nearly enough. I am grateful beyond words! thanks to you all, I am at home, feeling strong enough, and confident enough to move on to the next phase of my rehabilitation process.<br>The kindness, professionalism, and compassion, carried me through the most difficult experiences of my life. You are not the stereotypical "nursing home."<br>On the contrary. From the moment I arrived, one by one your interconnected and well integrated team, guided me through a process focused on taking me from a dire situation to me, and did the one thing I asked of you. You did not give up on me.<br>I am going to attempt to thank each of you here. However, if you do not see your name, please know you mean just as much to me.<br>All the best always, to, TJ., Brandi, Ms. Kara, Michael, Ms. Katrina, Ms., Mandie, Seth, Ms. Jessica, Ms. Coretta, Ms. Vanessa, Ms. Alice, J.T., Ms. Marissa, Ms. Virginia, and everyone who helped me there.<br>May you all stay Blessed

Sherry Turner

Aug 2026

via Google

⭐⭐⭐⭐⭐<br><br>I have the opportunity to visit this facility every week, and I can honestly say it is always a pleasure. The staff is consistently friendly, welcoming, and incredibly helpful. They truly care about the residents and work together to create a positive, compassionate environment.<br><br>The facility is also exceptionally clean and well maintained. It’s evident that everyone takes pride in providing a safe, comfortable place for the residents.

Charlotte Dunahoe

Aug 2026

via Google

The only problem I had was when I got ready to leave, I didn’t know how to get out the door. I guess no one is at the front desk on the weekends. I was going to look for someone to help but a young lady that works there was leaving and showed me the code. Otherwise everything else went fine. Mr brother in laws room was very clean. That was my first time visiting him.

Sherri Parks

Jun 2026

via Google

Lady at the front desk was very helpful in getting me checked in quickly!!!!

Brooklyn Weathers

Jun 2026

via Google

My Grandfather is a resident here & he absolutely adores Ms. Breanne ( Bre ) she is the highlight of his day. He mentioned that when she stops in to take care of his room she does a wonderful job & is always a helping hand for him. Shout out to her for keeping his happiness alive 🩷 so thank you Bre! You deserve an award! We appreciate you so much. Thank you for everything big and small you do for POPS!

Request information

Ask about availability, pricing, or a tour. Your details go only to Westwood Center, never sold or shared.

Government Inspection History

5 inspection visits in the last three years, 60 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 27, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 24, 2025

Aug 21, 2024Fire Safety StandardHealth ComplaintHealth Standard19 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J of L: immediate jeopardy, isolatedCorrected Dec 19, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 13, 2024

  • Dispose of garbage and refuse properly.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 13, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 13, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2024

Oct 17, 2023Health Complaint1 citation
  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 15, 2023

Mar 20, 2023Fire Safety StandardHealth Standard26 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity K of L: immediate jeopardy, patternCorrected May 12, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected May 12, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 9, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 9, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 14, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 14, 2023

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 12, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2023

  • Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2023

  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2023

May 20, 2021Fire Safety StandardHealth Standard13 citations
  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 16, 2021

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 16, 2021

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 14, 2021

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 14, 2021

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 16, 2021

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2021

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2021

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2021

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2021

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2021

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2021

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2021

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Westwood Center offer?

Westwood Center offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Westwood Center located?

Westwood Center is located at 20 Westwood Medical Park in Bluefield, Virginia.

How did Westwood Center do on recent health and safety inspections?

Westwood Center had 5 government inspection visits in the last three years, with 60 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Westwood Center?

Submit the Request Information form on this page to connect with Westwood Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Westwood Center? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Bluefield.

Prefer to stay home?

Home care agencies serving Bluefield bring help to the house: daily living, companionship, and respite for family caregivers.

All home care agencies in Bluefield