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Westward Trails Nursing & Rehabilitation

3001 Westward Dr

4(32 ratings)

Westward Trails Nursing & Rehabilitation — photo 11 / 5

Quick Facts

Total units
108
Quality program
Twice-yearly cleanliness evaluations by external surveyors
Rehab focus
Orthopedic, neurological, and wound care rehabilitation

What Families Think

Reviews of Westward Trails paint a mixed picture: many families and hospice partners praise the rehab therapy team and several individual nurses and aides by name, while other reviewers raise serious concerns about staff competence, staffing shortages, and cleanliness. Care quality appears to vary noticeably by shift and by which staff members are on duty.

The Good

  • Rehab therapists described as knowledgeable and goal-oriented
  • Named nurses and aides praised for compassionate care
  • Administrative staff helped family navigate resident's stay
  • Second shift staff noted as hardworking despite shortages

The Bad

  • One report of nurses unfamiliar with basic medical equipment
  • One report of evening staff disappearing for hours
  • Reviewer described understaffing on some shifts
  • One report of unclean floors and hallway odors
  • One report of rude, unresponsive administrator

AI-generated from reviews and community data.

About Westward Trails Nursing & Rehabilitation

Westward Trails Nursing and Rehabilitation is a skilled nursing facility located in Nacogdoches, Texas, offering comprehensive skilled care with an emphasis on personalized, patient-centered treatment in a home-like environment.

The facility provides specialized rehabilitation services including orthopedic rehabilitation for patients recovering from hip and knee replacements, fractures, and joint repairs; neurological rehabilitation for stroke and Parkinson's patients focused on mobility and cognitive support; and wound care services designed to promote healing and comfort. The interdisciplinary clinical team develops individualized care plans tailored to each resident's unique needs.

The facility maintains high standards of cleanliness and safety through its White Glove Program, which includes rigorous staff training and twice-yearly evaluations by external surveyors. Dining is an integral part of the community experience, with menus featuring regional favorites prepared with quality ingredients designed to be both nutritious and enjoyable.

The care team emphasizes creating a compassionate environment where clinical expertise is delivered within a community setting rather than a purely institutional context. Staff receive specialized training in pain management, mobility restoration, strength and balance training, and safe transitions for residents returning to home or prior living situations.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4overall · 32 ratings combined

4★ on Google (32)

Leann West

Oct 2025

via Google

For short term care and rehabilitation Westward Trails has been a good place. Therapists are knowledgable and goal oriented, staff is accomplished in making the patient comfortable, safe, and secure, and aids are caring and especially helpful to those whose stay. Is necessary. If your family member needs rehabilitation, Westward Trails comes recommended

Titus Hepworth

Mar 2025

via Google

The staff here is incompetent to a biblical degree. There where two instances of two separate nurses not knowing how to function basic medical equipment and there where many instances of the evening staff disappearing into the Eather for hours at a time. If you want peace of mind and a clear conscience do not trust this establishment with anyone you care about. For shame.

Brittany Wallace

Nov 2024

via Google

I work with a local hospice, and I frequently visit with residents in this nursing facility. The staff is always very nice and approachable when I visit. Sindy and Amy are very good nurses!

Sharla Spies

Jul 2024

via Google

Wonderful place to be. They took such great care of my father in law. It’s a very beautiful and clean home. I can’t say enough about this place.

Logan Coleman

Jun 2024

via Google

Very poor facility, very unclean and staff is worthless. I WOULDN'T LET MY ANIMALS STAY THERE. Facility should be shut done.

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Frequently Asked Questions

What types of care does Westward Trails Nursing & Rehabilitation offer?

Westward Trails Nursing & Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Westward Trails Nursing & Rehabilitation located?

Westward Trails Nursing & Rehabilitation is located at 3001 Westward Dr in Nacogdoches, Texas.

What do families say about Westward Trails Nursing & Rehabilitation?

Reviews of Westward Trails paint a mixed picture: many families and hospice partners praise the rehab therapy team and several individual nurses and aides by name, while other reviewers raise serious concerns about staff competence, staffing shortages, and cleanliness. Care quality appears to vary noticeably by shift and by which staff members are on duty.

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