payton fulkerson
Aug 2026
Do not send anyone here. It’s a death trap. It’s infested with mold, flies, and roaches. The owners are just money hungry. Nothing gets cleaned. Patients don’t get fed the correct amount of calorie intake.
2.5(32 ratings)· Pensacola average: 4.1
Own this community? Update your listing · Marketing for operators
1 / 6Florida AHCA
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Westpointe are sharply divided: some families and visitors praise specific caring staff members and feel genuinely supported, while a large number of reviewers report serious problems with cleanliness, pests, food quality, and management responsiveness. The community's 2.5-star average across 31 reviews reflects this split, with several one-star reviews describing conditions that raised health and safety concerns.
AI-generated from reviews and community data.
Westpointe Retirement Community is a senior living community in Pensacola, Florida offering Independent Living and Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 2.5 out of 5 across 32 reviews.
Westpointe Retirement Community is a senior living community in Pensacola, Florida, offering multiple levels of care personalized to residents' needs. The community provides a clean, comfortable, and safe environment designed to support the golden years of retirement living.
The community features affordable, high-class care and amenities across its various service levels. Westpointe offers a lifetime guarantee of no rent increase for residents on month-to-month contracts, providing long-term financial stability for seniors and their families.
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me Choose2.5overall · 32 ratings combined
2.5★ on Google (32)
payton fulkerson
Aug 2026
Do not send anyone here. It’s a death trap. It’s infested with mold, flies, and roaches. The owners are just money hungry. Nothing gets cleaned. Patients don’t get fed the correct amount of calorie intake.
Johnny Winters
May 2026
Couple years ago someone from here stole my great grandmother’s jewelry. She’s passed now and I Never got it back.
Richard Archbold
Jan 2026
It is an awful place to send your loved ones who can't take care of themselves. Horrible and cold oatmeal, grits, and food in general. Luckily I was able to transfer to a better place in South Florida.
Aaron Maxwell
Jan 2026
After years of picking up folks walking between the Marathon Gas convenience store and this place, having heard many stories, I can tell you this. Do not let your loved one stay here. Ive picked up multiple with severe mobility issues (walkers, etc) who would rather make the nearly mile-long roundtrip trek there and back, than eat the food provided in the cafeteria. The exterior of the building looks like it hasn't changed in 50 years, and I've been told the inside isn't much better. The owner has his Maybach Mercedes, Bentley Continental, Rolls Royce Phantom, and C8 Corvette out front on display in some weird attempt to legitimize the place and shock-and-awe people into looking past the details, but knowing some of the conditions I've heard (again, these are just patient stores on a quick drive over), it's a little sickening to see
J
Jan 2026
Make sure you actually step foot in a room and see for yourself… visited while scouting for recovery homes for loved one and was appalled
Westpointe Retirement Community offers Assisted Living and Independent Living.
Westpointe Retirement Community is located at 5101 Northpointe Pkwy in Pensacola, Florida.
Westpointe Retirement Community carries a 2.5 out of 5 rating from 32 Google reviews. Reviews of Westpointe are sharply divided: some families and visitors praise specific caring staff members and feel genuinely supported, while a large number of reviewers report serious problems with cleanliness, pests, food quality, and management responsiveness. The community's 2.5-star average across 31 reviews reflects this split, with several one-star reviews describing conditions that raised health and safety concerns. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Submit the Request Information form on this page, or contact Westpointe Retirement Community directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Westpointe Retirement Community? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Pensacola.

Pensacola, Florida0 mi
4.6(339)
Skilled Nursing / Long Term Care

Pensacola, Florida0 mi
4.6(64)
Assisted LivingSkilled Nursing / Long Term Care

Pensacola, Florida0 mi
4.1(116)
Memory CareSkilled Nursing / Long Term Care

Pensacola, Florida0 mi
2.3(3)
Assisted Living

Pensacola, Florida0 mi
3.5(49)
Skilled Nursing / Long Term Care

Pensacola, Florida0 mi
3.4(82)
Skilled Nursing / Long Term Care