Nathan Thorburn
Apr 2026
Westlake are doing a great job with my wife . There taking care of Emily very well . I'm very happy with them . Thank you everyone that work there.
1 / 2Quick Facts
- Medicare rating
- 4 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 114
- Inspections
- View history (64 citations)
- Specialized care
- Subacute support for patients needing dialysis-related care
- Billing flexibility
- Special billing arrangements based on financial circumstances
CMS Care Compare
What Families Think
Reviews for Westlake Convalescent Hospital are sharply divided: some families describe attentive nurses who helped loved ones recover from feeding tubes and regain strength, while others report serious neglect, unanswered call buttons, and unsanitary conditions. Both Google and Yelp ratings are low, and several detailed reviews raise concerns about staffing levels and basic care quality that prospective families should investigate carefully.
The Good
- Nurses described as kind and attentive in recovery cases
- Feeding tube removed and patient returned to regular food
- Therapy and RNA exercises helped rebuild strength
- In-house salon and therapeutic recreation offered
- Subacute care available for kidney/dialysis-dependent patients
The Bad
- Multiple reports of slow or unanswered call button response
- One report of patient left in waste for hours, causing rashes
- Reports of lost personal belongings, including a patient's shoes
- One reviewer described short-staffed CNAs and inconsistent care quality
- No visible security staff inside the facility per one review
AI-generated from reviews and community data.
Westlake Convalescent Hospital is a senior living community in Los Angeles, California offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Salon / Barber. Families rate it 2.6 out of 5 across 17 reviews.
About Westlake Convalescent Hospital
Westlake Convalescent Hospital provides professional medical and convalescent care services in Los Angeles, California. The community combines comfortable, home-like surroundings with a professional and courteous staff offering a complete range of medical care services.
Care services include Nursing, Medical & Rehabilitation care, Social Services, and support for subacute patients whose kidneys can no longer support the body's needs. A thorough health assessment can be conducted prior to admission to help design an appropriate care plan for each patient.
Additional amenities include Therapeutic Recreation, Food Services, an in-house salon, and ample secured parking for family and visitors.
The hospital accepts various forms of payment and can make special billing arrangements to accommodate the needs and financial circumstances of those under its care.
The staff emphasizes decent, friendly, professional care delivered with compassion and understanding, and welcomes families to meet the care team personally and discuss private consultations for individualized care planning.
Types of Care at Westlake Convalescent Hospital
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
- Salon / Barber
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Westlake Convalescent Hospital
2.5overall · 27 ratings combined
2.6★ on Google (17) · 2.3★ on Yelp (10) · Yelp page ↗
leo eligio
Dec 2024
I was admitted here six months ago and it was completely different from my previous facility. The previous facility had me drugged everyday to keep me asleep but once I was admitted here I came back to life. I was slowly able to recover, my feeding tube was removed and I began to eat regular food. I also began to get therapy and RNA exercises that helped me improve my strength. The nurses here are really nice and kind. I am very grateful for the care here at Westlake.
Ryan Chambler
Oct 2024
This place should be investigated as soon as possible. I hope you all have the opportunity to read this before it's too late for your loved ones. I have been fortunate enough to live right next to this facility to hopefully be a voice for the people suffering. I have never seen so many patients being rushed in and out of the hospital as I have this place, I'm talking all day and night almost every hour they are rushing some patient, who mind you, looks in terrible shape/condition by ambulance to the emergency room and alot of them don't make it. Everything about this place gives me a terrible feeling in my stomach. I would be willing to put my life on it that they are abusing their patients badly. I would've never thought to look into this place or even see what it was until I started seeing some of the peculiar and unusual behavior of the staff being very secretive and then the constant emergencies and constant muffled sounds of patients screaming for help. It haunts me everyday. So I decided to look it up and sure enough I uncover all these other horrible reviews and government records of malpractice. Do not take your loved ones here. If it's the last thing you can do to save them it's to keep them far away from here. And if you don't believe, do the research and observe yourself. Thank you. And RIP to all the patients that didn't make it out alive. And to all the loved ones, my condolences.
jay korz
Sep 2019
This place should be shut down it's dirty and they treat the people in there like animals. My aunt was treated bad by a worker in there. Their clothes gets lost all the time my aunt's shoes were lost and my aunt was with no shoes God knows for how long. No security inside hospital/ I've never seen one. But yet they do have a security out at the parking lot. "REALLY" hospitals are supposed to be always cold but for some reason this one is always hot...
Mike Robbins
Nov 2018
At most 1 out of 5 stars. I would not recommend Westlake Convalescent Hospital at 316 S. Westlake Ave., Los Angeles, CA 90057. They used to be good in 2015, but they have severely declined in the level of care and service to their patients since then. They seem to be short-staffed for CNAs about half the time. Some of the CNAs don't come for a long time after the call button is pressed, and when they come, they do the minimal amount of work. I know a patient who was staying there. They didn't respond to the patient's call button even an hour after they were called. They regularly left the patient lying in the patient's own waste, even in diarrhea, for hours at a time, even after the call button was pressed for help. Painful rashes developed in the private areas as a result. To add insult to injury, no one on the nursing and CNA staff would apply the necessary skin cream to the rash area. Nurses said it was the CNA's job, and CNAs said it was the nurse's job When a patient calls or texts a family member or friend to call the hospital to try to get the help the patient needs, the hospital's main phone number often goes unanswered. They have some very good employees, especially the non-CNAs and some of the CNAs, and some bad ones who are CNAs. They need better management that can improve the level of care. Someone from the government should inspect and investigate them. I would look elsewhere for a place for your loved one.
Government Inspection History
7 inspection visits in the last three years, 64 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 27, 2026Health Complaint2 citations
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 11, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 12, 2026
Apr 10, 2026Health Complaint2 citations
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 10, 2026
Put firmly secured handrails on each side of hallways.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 10, 2026
Jul 18, 2025Fire Safety StandardHealth Standard14 citations
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 8, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2025
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 8, 2025
Dispose of garbage and refuse properly.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 8, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025
Jun 23, 2024Fire Safety StandardHealth Standard23 citations
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 25, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 25, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 25, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 22, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 22, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 25, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 22, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 22, 2024
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2024
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2024
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2024
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2024
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2024
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2024
Mar 18, 2024Health Complaint1 citation
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 15, 2024
Oct 4, 2023Health Complaint1 citation
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2023
Apr 1, 2022Fire Safety StandardHealth Standard21 citations
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2022
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2022
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2022
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 27, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 27, 2022
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 27, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 27, 2022
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2022
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2022
Have exits that are accessible at all times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2022
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2022
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2022
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2022
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2022
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Westlake Convalescent Hospital offer?
Westlake Convalescent Hospital offers Skilled Nursing / Long Term Care.
How much does Westlake Convalescent Hospital cost?
Westlake Convalescent Hospital has not published its pricing. For context, communities in Los Angeles that publish rates start around $4,500 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is Westlake Convalescent Hospital located?
Westlake Convalescent Hospital is located at 316 S Westlake Avenue in Los Angeles, California.
What do families say about Westlake Convalescent Hospital?
Reviews for Westlake Convalescent Hospital are sharply divided: some families describe attentive nurses who helped loved ones recover from feeding tubes and regain strength, while others report serious neglect, unanswered call buttons, and unsanitary conditions. Both Google and Yelp ratings are low, and several detailed reviews raise concerns about staffing levels and basic care quality that prospective families should investigate carefully.
How did Westlake Convalescent Hospital do on recent health and safety inspections?
Westlake Convalescent Hospital had 7 government inspection visits in the last three years, with 64 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Westlake Convalescent Hospital?
Submit the Request Information form on this page to connect with Westlake Convalescent Hospital and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Westlake Convalescent Hospital? Claim this listing to update photos, pricing, and details. It's free.
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