Jennifer Goellner
May 2026
Wonderful place for you or your loved ones to get care! Staff is amazing!
1 / 5Quick Facts
- Total units
- 50
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 50
- Inspections
- View history (20 citations)
- Care continuum
- CCRC lets residents stay through care changes
- Memory care
- Secured neighborhood for Alzheimer's and dementia care
- Rehab services
- On-site PT, OT, and speech therapy
- County distinction
- Only CCRC located in Medina County
- Organization type
- Nonprofit running three affiliated communities
CMS Care Compare
What Families Think
Families describe Western Reserve Masonic Community as a warm, well-run CCRC where staff are attentive and residents move smoothly between independent living, assisted living, memory care, and skilled nursing without changing campuses. Reviewers consistently praise the caregiving staff, rehab therapy team, food quality, and overall cleanliness, especially in the skilled nursing healthcare center.
The Good
- Staff described as warm, caring, and attentive
- Strong rehab therapy team praised by name
- Continuum of care avoids relocating between facilities
- Restaurant-style dining consistently praised by families
- Clean, well-maintained skilled nursing environment
- Wide range of activities and outings
The Bad
- No published pricing information available
AI-generated from reviews and community data.
Western Reserve Masonic Community is a senior living community in Medina, Ohio offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Guest Meals, Professional Chef and Restaurant style Dining Room. Families rate it 4.3 out of 5 across 30 reviews.
About Western Reserve Masonic Community
Western Reserve Masonic Community is a Continuing Care Retirement Community (CCRC) in Medina, Ohio, offering a full spectrum of care from independent living and assisted living to memory support and skilled nursing care. Located off I-71 and Route 18 just minutes from Medina's Public Square, the community sits on 229 acres of woods and lakes while remaining close to restaurants and shopping.
The community provides independent living options including villa homes and one-, two-, and three-bedroom apartments. Assisted living apartments are licensed by the State of Ohio for residents requiring assistance with activities of daily living, dining, housekeeping, and laundry. Pathways Memory Support Neighborhood is a secured setting designed for older adults with Alzheimer's or other forms of dementia. The healthcare center offers private rooms for 24-hour short- and long-term skilled nursing care and is Medicare and Medicaid certified.
Comprehensive rehabilitation services are available on campus, including physical therapy, occupational therapy, and speech-language pathology services. The community emphasizes a person-centered care approach that adjusts as residents' needs change, allowing them to remain on campus without relocating to a different facility.
Lifestyle and engagement are central to the community's philosophy. Offerings include chef-prepared dinners, fitness center access with certified trainers, painting classes, group discussions, on- and off-campus events, and trips. Nearby attractions include the historic Medina Square, Cleveland sports teams, the Cleveland Zoo, and Museum of Art.
As a nonprofit affiliated with The Ohio Masonic Communities, the organization operates three senior living communities and emphasizes a family culture where staff know residents and their families by name. Western Reserve Masonic Community is the only CCRC in Medina County.
Types of Care at Western Reserve Masonic Community
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Multiple Floor Plans
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Guest Meals
- Professional Chef
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Fitness Center
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
- Salon / Barber
- Security
- Transportation Services
Activities
- Arts and Crafts
- Birthday / Holiday Parties
- Day Trips and Outings
- Grocery Shopping and Errands
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Western Reserve Masonic Community
4.3overall · 30 ratings combined
4.3★ on Google (30)
Jeanette Yaronczyk
Aug 2025
This place is top notch. . My dad is 91. It was very emotional and an up and down ride. My dad is in there right now and they are on top of everything. Every single person that has walked through his door or interacted with him has been compassionate and caring. Most places look at us and say he is 9- you know. I just wanted to look at them and say oh didn’t know that. When did that happen. Never heard that once from anyone. The facility is clean and the food is awesome. I have not one bad word to say about this establishment. I would give it a 10 if I could
Bob
May 2025
Wonderful house keeping and residents meals are quite tasty.
VR
Apr 2025
I cannot say enough wonderful things about Western Reserve Masonic Community in Medina. Our community is truly blessed to have such a comprehensive and lovely place for seniors of all ages to live. As a State of Ohio Licensed Social Worker for the past 30 years, specializing in elder care and mental health, I know what I am looking for and where I would want my own family members to live should the need arise. The staff here is like family; warm, caring, knowledgeable and transparent in everything they do. Love this place and you will too!✨💜✨🙏🏻
A.Elizabeth Orley
Jul 2024
My mom is at the Western Reserve Masonic Community and she loves it there. They have so many activities and it doesn't matter if it is in the assisted living area or independent living, they are all connected. The food is fantastic and they have a beauty salon there, three restaurant style options for food, weekly activities and more. The staff is fantastic. We are really REALLY impressed. It isn't just a place to live, it is truly a community.
Government Inspection History
5 inspection visits in the last three years, 20 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 30, 2025Fire Safety StandardHealth Standard4 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 13, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 13, 2025
Meet other general requirements that are deficient.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2025
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2025
Jul 23, 2024Health Complaint1 citation
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 31, 2024
Oct 24, 2023Health ComplaintInfection Control2 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 12, 2022
Aug 25, 2022Fire Safety StandardHealth Standard1 citation
Use approved construction type or materials.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 26, 2022
Aug 22, 2019Fire Safety StandardHealth Standard12 citations
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2019
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2019
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2019
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2019
Provide family notifications of emergency plan.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 20, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 20, 2019
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 20, 2019
Establish policies and procedures for volunteers.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 20, 2019
List the names and contact information of those in the facility.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 20, 2019
Provide emergency officials' contact information.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 20, 2019
Establish methods for sharing information.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 20, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Western Reserve Masonic Community offer?
Western Reserve Masonic Community offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Where is Western Reserve Masonic Community located?
Western Reserve Masonic Community is located at 4931 Nettleton Road in Medina, Ohio.
What do families say about Western Reserve Masonic Community?
Families describe Western Reserve Masonic Community as a warm, well-run CCRC where staff are attentive and residents move smoothly between independent living, assisted living, memory care, and skilled nursing without changing campuses. Reviewers consistently praise the caregiving staff, rehab therapy team, food quality, and overall cleanliness, especially in the skilled nursing healthcare center.
How did Western Reserve Masonic Community do on recent health and safety inspections?
Western Reserve Masonic Community had 5 government inspection visits in the last three years, with 20 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Western Reserve Masonic Community?
Submit the Request Information form on this page to connect with Western Reserve Masonic Community and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Western Reserve Masonic Community? Claim this listing to update photos, pricing, and details. It's free.
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