MyLivingChoice

West Vue

210 Davis Drive

3.6(11 ratings)· West Plains average: 4.2

West Vue, photo 11 / 5

Quick Facts

Total units
130
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
130
Religious affiliation
Christian nonprofit mission open to all faiths
Continuum of care
Spans independent living through skilled nursing on-site

What Families Think

Reviews for West Vue are mixed, ranging from families who felt deeply cared for during a loved one's stay to at least one report describing serious care and communication problems. The community is a Christian-affiliated nonprofit skilled nursing facility serving people of all faiths in West Plains, Missouri.

The Good

  • Reviewers praised personal, attentive staff care
  • Described as clean and friendly by families
  • Smooth admission and transfer process for one family
  • Faith-based, compassionate care philosophy

The Bad

  • One reviewer reported understaffing and rotten food from the kitchen
  • One reviewer described a serious complaint about care quality
  • One report of a nurse being dishonest with family members

AI-generated from reviews and community data.

West Vue is a senior living community in West Plains, Missouri offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 11 reviews.

About West Vue

West Vue Nursing and Rehabilitation Center in West Plains, Missouri is a mission of the South Central Baptist Association providing a full range of health services from independent living to skilled nursing care to people of all faiths. The facility operates with values rooted in compassion and service based on Christian teachings.

The community prioritizes person-centered care, placing focus on the individual rather than task completion. Staff emphasize supporting resident empowerment, independence, and self-esteem through people skills, cheerfulness, and understanding. The facility maintains a commitment to hiring and training quality employees and creating a work atmosphere that supports employee morale and accountability.

West Vue maintains its properties as standards of excellence in terms of function and is responsive to the changing needs and expectations of its residents. The facility operates according to distinctly Christian moral and ethical values in its planning and operations, while remaining welcoming to people of all faiths.

Types of Care at West Vue

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of West Vue

3.6overall · 11 ratings combined

3.6★ on Google (11)

Linda's Horazy

Feb 2026

via Google

SHORT STAFFED ROTTEN FOOD FROM KITCHEN

june coffey welton

Apr 2025

via Google

My husband is in room 210 . I had a problem with head nurse today .She said things that wasn't true then said she didn't say it . She also lied to my son . My son said it's time for you to get a lawyer. He had a stroke and needs therapy .I just want him to get therapy and get home .

Carla Trick

Jul 2024

via Google

From the first contact with Stacy all my questions were answered and all my concerns addressed. Transfer and admission process were made simple and my family is well taken care of. Can’t say enough positively about them.

Sheri Shaw

Jan 2023

via Google

If your loved one is tall, the beds are tiny. Somewhat friendly staff.

Rickey Kirkland

Nov 2022

via Google

Absolutely under NO circumstance leave your loved ones at West Vue. Worst care possible!!!!!! Go to NHC and save yourself the heartache

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Government Inspection History

4 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 16, 2026Health Complaint3 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 6, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 6, 2026

  • Develop, implement, and/or maintain an effective training program for all new and existing staff members.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 6, 2026

Jan 24, 2025Fire Safety StandardHealth Standard7 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 25, 2025

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 25, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 25, 2025

  • Have restrictions on the use of highly flammable decorations.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 25, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

Nov 3, 2023Fire Safety StandardHealth Standard12 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 30, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 30, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 30, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 30, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 30, 2023

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 30, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 30, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 30, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 30, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2023

Feb 25, 2020Fire Safety StandardHealth Standard9 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 3, 2020

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 3, 2020

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 3, 2020

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 3, 2020

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2020

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2020

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2020

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2020

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does West Vue offer?

West Vue offers Skilled Nursing / Long Term Care.

Where is West Vue located?

West Vue is located at 210 Davis Drive in West Plains, Missouri.

What do families say about West Vue?

Reviews for West Vue are mixed, ranging from families who felt deeply cared for during a loved one's stay to at least one report describing serious care and communication problems. The community is a Christian-affiliated nonprofit skilled nursing facility serving people of all faiths in West Plains, Missouri.

How did West Vue do on recent health and safety inspections?

West Vue had 4 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit West Vue?

Submit the Request Information form on this page to connect with West Vue and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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