Stephanie Groover
Apr 2026
Bad experienced very mean
Brooke Haven Healthcare
1410 North Kentucky Avenue
3.9(79 ratings)
1 / 5Quick Facts
- Total units
- 120
What Families Think
Reviews for Brooke Haven Healthcare are mixed, with some families praising a clean facility and caring, attentive staff, especially for rehab stays, while others report serious concerns about lost belongings, medication decisions, and strained communication with family members. Ratings range widely from 1 to 5 stars, suggesting an inconsistent experience depending on timing or specific staff involved.
The Good
- Friendly, caring, and attentive staff
- Clean, pleasantly decorated facility
- Positive experience with rehab care
- Residents reportedly happy with food quality
The Bad
- One report of missing or mishandled laundry and clothing
- One report of concerning medication changes
- One report of poor communication and trust issues with family
- One reviewer noted decline in quality over recent years
AI-generated from reviews and community data.
About Brooke Haven Healthcare
Brooke Haven Healthcare is a skilled nursing / long term care community in West Plains, Missouri. The community is licensed for up to 120 residents.
Families rate Brooke Haven Healthcare 3.9 out of 5 based on 79 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.9overall · 79 ratings combined
3.9★ on Google (79)
Tracy Sloniker
Jan 2026
Taking good care of my father while he is there for rehab. Staff is friendly.
Richard
Nov 2025
This place used to be awsome a few years ago.. now they can't seem to find my mothers clothes. We told them on day one that the family would do her laundry. Ignored it and continue to remove her clothes from her room and don't return. The more I complained the worse it got! I believe they were taking her clean clothes.There are young men in there that do not belong in that field. Nobody listenes. Sad what this place is now
Keith Johnson
Feb 2024
Bad weather for west plains Friday and Saturday. Ice and cold weather
Evelyn Miller
Feb 2023
An establishment is only as good as the managements morals, The residents should come first and foremost!!
Frequently Asked Questions
What types of care does Brooke Haven Healthcare offer?
Brooke Haven Healthcare offers Skilled Nursing / Long Term Care.
Where is Brooke Haven Healthcare located?
Brooke Haven Healthcare is located at 1410 North Kentucky Avenue in West Plains, Missouri.
What do families say about Brooke Haven Healthcare?
Reviews for Brooke Haven Healthcare are mixed, with some families praising a clean facility and caring, attentive staff, especially for rehab stays, while others report serious concerns about lost belongings, medication decisions, and strained communication with family members. Ratings range widely from 1 to 5 stars, suggesting an inconsistent experience depending on timing or specific staff involved.
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Nearby Communities
Other senior living options within 25 miles of West Plains.
