Nola Harding
Jan 2025
I love this place for my mom<br>They take very good care of her and the staff is always friendly and helpful
West Ridge Specialty Care
1904 West Howard Street
4.3(13 ratings)
1 / 5Quick Facts
- Ownership
- Iowa's largest non-profit senior care provider
- Regulatory record
- Passed a deficiency-free annual state survey
- End-of-life care
- On-site hospice care available for residents
What Families Think
Most families describe West Ridge Specialty Care as warm and attentive, especially praising the nursing and hospice teams during a loved one's final months, and staff who helped with insurance paperwork and daily concerns. However, two reviewers reported serious lapses in care, including a resident left unattended on a bedpan and a fall that went unnoticed by staff, showing inconsistency in the quality of hands-on care.
The Good
- Nurses and aides praised for hospice and end-of-life care
- Staff helped families navigate insurance and long-term care filings
- Quick to address concerns like food allergies or lost laundry
- Deficiency-free annual state survey noted by staff
- Community hosted a State Fair pet event for residents
- Friendly, helpful staff mentioned across many reviews
The Bad
- One report of a resident left unattended on a bedpan for over an hour
- One report of a fall that went unnoticed by a nurse on duty
- One report of a CNA handling a resident roughly with no reprimand
- One family noted items misplaced during COVID isolation moves
AI-generated from reviews and community data.
About West Ridge Specialty Care
West Ridge Specialty Care is a skilled nursing / long term care community in Knoxville, Iowa.
Families rate West Ridge Specialty Care 4.3 out of 5 based on 13 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.3overall · 13 ratings combined
4.3★ on Google (13)
Julie Huddleston
Jul 2024
Congratulations Team Westridge on a deficiency free annual survey. Amazing survey management. Thank you all for your hard work and dedication to your residents, families and staff.
Laura Hauschildt
Apr 2024
We transferred my grandmother to Westridge last November for therapy after a hip fracture. They were so attentive and loving through my grandmother’s care. She received skilled therapy until her health declined and she transitioned to hospice care. The nurses, aides, therapists, and leadership staff helped us every step of the way! My family couldn’t be more grateful for the care my grandmother received in her final months of life!
Shanna Benedict
Jan 2024
I experienced knowledgeable and efficient staff that truly care about their residents. Everyone was extremely friendly and helpful. Well done, West Ridge!
Connie Grinstead
Mar 2023
My mother and stepmother are both at WestRidge Specialty Care. I appreciate the professional staff in all departments providing quality care for them. Nursing staff is timely with changes and concerns regarding physical and emotional health. All departments are quick to address concerns from food allergies to laundry issues. I wouldn’t have my moms any where else!
Frequently Asked Questions
What types of care does West Ridge Specialty Care offer?
West Ridge Specialty Care offers Skilled Nursing / Long Term Care.
Where is West Ridge Specialty Care located?
West Ridge Specialty Care is located at 1904 West Howard Street in Knoxville, Iowa.
What do families say about West Ridge Specialty Care?
Most families describe West Ridge Specialty Care as warm and attentive, especially praising the nursing and hospice teams during a loved one's final months, and staff who helped with insurance paperwork and daily concerns. However, two reviewers reported serious lapses in care, including a resident left unattended on a bedpan and a fall that went unnoticed by staff, showing inconsistency in the quality of hands-on care.
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Nearby Communities
Other senior living options within 25 miles of Knoxville.
