MyLivingChoice

West Coast Home Health Management, Inc.

13746 Victory Blvd, Ste 311

5(8 ratings)· Van Nuys average: 4.3

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West Coast Home Health Management, Inc.

Quick Facts

Medicare quality
2.5 of 5 stars

Home Health Compare

Medicare certified
Since 2013
Ownership
Privately owned agency
Medicare certification
Medicare certified since 2013
Therapy and clinical services
Nursing, PT, OT, speech therapy, social work, aides
Medicare quality rating
2.5 out of 5 stars from Medicare

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviewers describe West Coast Home Health as a responsive agency that helped them recover after knee, hip and spine surgery. Families repeatedly praise the director of operations, Kristine, and the physical therapists. Medicare's own quality rating is a modest 2.5 out of 5 stars, and only eight Google reviews are available.

What reviewers praise

  • Responsive coordination led by director of operations
  • Physical therapists praised for skill and encouragement
  • Timely follow-through on requests and concerns
  • Used for post-surgical recovery after knee, hip, spine
  • Referred by a surgeon's office and a rehab facility

What reviewers flag

  • Medicare rates patient care quality only 2.5 out of 5 stars
  • Only eight Google reviews, all positive, so limited feedback
  • No published pricing information

AI-generated from reviews and community data.

West Coast Home Health Management, Inc. is a home health agency serving Van Nuys, California offering Home Health. Families rate it 5.0 out of 5 across 8 reviews.

About West Coast Home Health Management, Inc.

West Coast Home Health Management, Inc. is a Medicare-certified home health agency serving Van Nuys, CA and has been Medicare certified since 2013. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at West Coast Home Health Management, Inc. 2.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at West Coast Home Health Management, Inc.

Home Health

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Reviews of West Coast Home Health Management, Inc.

5overall · 8 ratings combined

5★ on Google (8)

J. Sherman

Jan 2025

via Google ↗ · Report

I am currently recovering from having a total knee replacement done at USC Keck with Dr. Yun and am finishing up my home healthcare visits with West Coast Home Health Management (WCHHM). I had the most wonderful experience with the staff from WCHHM. From their Director of Operations, Kristine, to the nurses and my home physical therapist David, they were all great. Friendly, knowledgeable, very patient centered. Their follow through and follow up on all requests were timely and excellent. They know their stuff. I can see why Dr. Yun’s office uses them for his patients. I have been told that I have made a remarkable recovery in such a short time and I have to attribute much of that to the exceptional care I received from WCHHM. Thanks very much WCHHM.

Betty Pakeman

Nov 2024

via Google ↗ · Report

I have dealt with so many Home Health over the last 12 years and I wished I had found West Coast dealing with my Mom.. i now have a Client and I am so incredibly happy.. The Director, Kristine is a GEM!.. She is caring, professional and extremely knowledgeable and is always willing to assist and direct me in all my concern regarding my Client.. I highly recommend this Agency and I appreciate your honest, integrity of helping me when my options were limited.. thanks!

AprilGmail

Oct 2024

via Google ↗ · Report

I was completely happy with the physical therapist that this company sent. His name was Andrew, and he was caring, cheerful, considerate, and very courteous. I could tell by talking to him that he was vastly experienced and very adaptable to my specific needs at the different stages of my healing. If it hadn’t been for his visits, I know I would not have progressed as quickly as I did, and I would’ve had a lot more pain. This series of home PT was for post surgical PT for my second hip replacement and this was probably my sixth series of physical therapy on different areas of my body throughout my life So this is not my first rodeo and I think that my opinion is an educated one And that I have a lot of different physical therapist to compare them to. Highly recommend this company😁👍🏼. I will definitely use them again in future for my home PT needs👍🏼

Shelley

Aug 2024

via Google ↗ · Report

I want to extend my heartfelt gratitude to West Coast Home Health and especially to Kristine for the exceptional care provided to my husband during his recovery. Our journey began when he was at California Rehab, and we were recommended West Coast Home Health. From the very first call, Kristine was incredibly supportive, coordinating everything from physical therapy to nursing care with professionalism and genuine concern for my husband's well-being. Throughout the time we've needed home health care, Kristine and her team have consistently gone above and beyond. Each visit was not only valuable but also tailored to meet my husband's specific needs, despite his challenging health conditions. The staff was always professional and compassionate, making us feel comfortable and supported in our home. For many years, both in personal and work related, I've encountered various healthcare services, but the level of attention and care from West Coast Home Health is truly unmatched. Kristine’s hands-on approach and her commitment to ensuring the right staff were assigned to us made a world of difference. In times of such difficulty, it’s a relief to know you have someone who treats you like family and genuinely cares. If you are considering home health care, I highly recommend West Coast Home Health. You will witness firsthand the dedication and effort Kristine and her staff put into their work. Thank you, West Coast Home Health, for making this tough time just a little bit easier.

Lydia Lydia

Jan 2024

via Google ↗ · Report

I cannot express enough gratitude for the exceptional care and support provided by West Coast Home Health during my mother's recovery from spine surgery. It was crucial for me to find dedicated and compassionate clinicians who could offer the attention and assistance necessary during such a critical period, and West Coast Home Health exceeded all expectations. Kristine and the entire staff went above and beyond to ensure that my mother's needs were not only met but exceeded. Their dedication and professionalism were truly remarkable. My mother especially connected with her physical therapist, who played a pivotal role in her remarkable progress. His expertise and encouragement have been instrumental in her recovery, and we are incredibly thankful for his hard work and commitment to her well-being. The level of care and attention to detail provided by West Coast Home Health has been truly exceptional, and it has made a significant difference in my mother's recovery journey. I wholeheartedly recommend West Coast Home Health to anyone in need of top-notch care and support during challenging times. Thank you to the entire team for their outstanding work and unwavering dedication to their patients' well-being.

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Medicare Quality of Care

West Coast Home Health Management, Inc. is a Medicare-certified home health agency (certified since 2013). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

  • Would definitely recommend the agency75%US 79%
  • Rated their overall care 9 or 10 out of 1077%US 85%
  • Care was given in a professional way78%US 89%
  • The team communicated well86%US 86%
  • The team discussed medicines, pain and home safety71%US 82%

32 completed patient surveys, 21% response rate.

Hospital outcomes

  • Discharged to the community86%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
  • Preventable hospital visits during care (lower is better)8%US 11%Same as

How patients did

  • Care started within 2 days of referral94%US 94%
  • Patients got better at walking or moving around86%US 83%
  • Patients got better at getting in and out of bed82%US 83%
  • Patients got better at bathing87%US 86%
  • Patients' breathing improved62%US 85%
  • Patients got better at taking medications correctly51%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations18%US 61%

Service area

West Coast Home Health Management, Inc. reports serving 86 ZIP codes, including Los Angeles, North Hollywood, Van Nuys, Glendale, Beverly Hills, Camarillo, Canoga Park, Long Beach, Northridge, Redondo Beach and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 059515. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does West Coast Home Health Management, Inc. offer?

West Coast Home Health Management, Inc. offers Home Health.

Where is West Coast Home Health Management, Inc. located?

West Coast Home Health Management, Inc. is located at 13746 Victory Blvd, Ste 311 in Van Nuys, California.

What do families say about West Coast Home Health Management, Inc.?

West Coast Home Health Management, Inc. carries a 5.0 out of 5 rating from 8 Google reviews. Reviewers describe West Coast Home Health as a responsive agency that helped them recover after knee, hip and spine surgery. Families repeatedly praise the director of operations, Kristine, and the physical therapists. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from West Coast Home Health Management, Inc.?

Yes. West Coast Home Health Management, Inc. is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.

Do I need a referral to use West Coast Home Health Management, Inc.?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit West Coast Home Health Management, Inc.?

Submit the Request Information form on this page, or contact West Coast Home Health Management, Inc. directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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