MyLivingChoice

West Bend Health And Rehabilitation

203 Fourth Street Nw

4.1(19 ratings)

West Bend Health And Rehabilitation, photo 11 / 5

Quick Facts

Total units
45
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
45
Campus continuum
Same campus offers independent living through memory care
Physician oversight
24-hour nursing care directed by in-house physicians
Therapy staffing
In-house physical therapy team on-site

What Families Think

Families describe West Bend Health and Rehabilitation as a warm, home-like nursing home where staff go out of their way to keep long-distance relatives connected through video calls and where one family saw care steadily improve over several years. Reviewers consistently praise the compassion of the caregiving team and speak well of the food and daily activities.

The Good

  • Staff described as caring and committed to residents
  • Activities team arranges FaceTime/Zoom calls for families
  • One family reports care improved over multiple years
  • Residents and families praise the food quality
  • Home-like atmosphere noted by reviewers

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

West Bend Health And Rehabilitation is a senior living community in West Bend, Iowa offering Skilled Nursing / Long Term Care, Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 19 reviews.

About West Bend Health And Rehabilitation

West Bend Health and Rehabilitation is a nursing home offering short-term rehabilitation and long-term care in West Bend, Iowa. The facility provides 24-hour nursing care under the direction of in-house physicians, with both short and long-term rehabilitation tailored to individual needs and an in-house physical therapy team.

The community is part of a Senior Living Campus that also includes Prairie Creek Assisted Living, offering a range of services from independent living and assisted living to secure memory care and specialized post-acute skilled nursing care on one campus.

West Bend Health and Rehabilitation features a monthly activity calendar with a variety of programs designed to keep residents active throughout the day. The staff emphasizes hands-on therapeutic approaches and work with residents, families, and healthcare providers to develop comprehensive and effective care and treatment plans.

Prairie Creek Assisted Living, the companion community on campus, offers lifestyle options for those looking to simplify their lives or receive assistance with day-to-day tasks, allowing residents to live the way they choose.

Types of Care at West Bend Health And Rehabilitation

Assisted LivingIndependent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of West Bend Health And Rehabilitation

4.1overall · 19 ratings combined

4.1★ on Google (19)

Apple Canyon

Jun 2026

via Google

This care center has a staff that is very committed to their residents ❤️

Spencer Bartlett

Apr 2026

via Google

I personally know the management here and they are an incredible team. Great people, great care.

Trish Brambila

Dec 2025

via Google

What a great place to work and call home your family member!! Home like atmosphere with exceptional caring staff on all levels. I would recommend with 100% certainty you will be satisfied with the care that is provided.

Amelia

Mar 2023

via Google

This facility in West Bend has been caring for my mother since 2020 and over the course of her time there the care has gotten better and better. The ladies in activities, Whitney, Michelle and others jump through all kinds of hoops to work out Facetime and zoom calls whenever I have been out of state. I am truly grateful they have been able to get us through the last few years. -Adelheid,"Heidi" S.

Shon Bruellman

Mar 2021

via Google

My mom recently moved into Assisted Living in West Bend and she could not be more thrilled. Nor could we. It can be a frightening and difficult transition for the individual and for families and i have been constantly impressed with the level of care, compassion and graciousness that has been shown. Mom says all the time how well she is taken care of and in only a matter of weeks she considers it her home that she is very comfortable in. She says the food is great as well along with all the activities that are there for her to choose from.

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Government Inspection History

6 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 1, 2025Fire Safety StandardHealth Standard9 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 16, 2025

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 7, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 9, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2025

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2025

Dec 16, 2024Health Complaint3 citations
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 22, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 22, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 22, 2025

Mar 7, 2024Fire Safety StandardHealth ComplaintHealth Standard8 citations
  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2024

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2024

Jan 12, 2024Health Complaint1 citation
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 30, 2024

Jul 19, 2023Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 31, 2023

Dec 29, 2022Fire Safety StandardHealth Standard15 citations
  • Develop a communication plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 12, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 13, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 12, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 12, 2023

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 9, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2023

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 20, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 9, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 9, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does West Bend Health And Rehabilitation offer?

West Bend Health And Rehabilitation offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.

Where is West Bend Health And Rehabilitation located?

West Bend Health And Rehabilitation is located at 203 Fourth Street Nw in West Bend, Iowa.

What do families say about West Bend Health And Rehabilitation?

Families describe West Bend Health and Rehabilitation as a warm, home-like nursing home where staff go out of their way to keep long-distance relatives connected through video calls and where one family saw care steadily improve over several years. Reviewers consistently praise the compassion of the caregiving team and speak well of the food and daily activities.

How did West Bend Health And Rehabilitation do on recent health and safety inspections?

West Bend Health And Rehabilitation had 6 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit West Bend Health And Rehabilitation?

Submit the Request Information form on this page to connect with West Bend Health And Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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