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Wellington Rehabilitation And Healthcare

1000 Tandal Place

3.1(55 ratings)

Wellington Rehabilitation And Healthcare, photo 11 / 2

Quick Facts

Total units
80
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
80

What Families Think

Families describe a mixed experience at Wellington Rehabilitation And Healthcare, with strong praise for individual staff members like the social worker and certain nurses and aides, but repeated concerns about understaffing and inconsistent day-to-day care. Several reviewers say kindness from specific caregivers helped ease a difficult time, while others report missed medications, skipped baths, and unresponsive nursing management.

The Good

  • Social worker Cynthia praised repeatedly for compassion and responsiveness
  • Several front-line aides and nurses described as warm and attentive
  • Physical therapy staff singled out for helping recovery
  • Building described as clean by one reviewer
  • Administrator and activities staff noted as pleasant and professional

The Bad

  • Multiple reports of chronic understaffing affecting resident care
  • One report of missed medications and skipped baths
  • One reviewer described nursing management as unresponsive or rude
  • One report of plumbing and hot water problems

AI-generated from reviews and community data.

Wellington Rehabilitation And Healthcare is a senior living community in Knightdale, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.1 out of 5 across 55 reviews.

About Wellington Rehabilitation And Healthcare

Wellington Rehabilitation and Healthcare is a skilled nursing and long-term care facility in Knightdale, North Carolina, with a licensed capacity of 80 residents.

Families consistently praise individual staff members, particularly the social worker Cynthia and several nursing aides, for compassion and responsiveness. One family wrote, "She truly helped in any way she could whenever asked." The building is described as clean, and activities are offered. However, reviews reveal serious concerns about operational consistency. Some families report gaps in basic care, including missed medications and infrequent bathing, while others describe staffing shortages that leave caregivers overwhelmed. These issues appear to vary significantly by shift or time period, creating an unpredictable experience for residents and families.

Wellington holds a 3.1-star Google rating across 55 reviews, reflecting sharply divided experiences. Families staying longer term generally report positive encounters with key staff members, while those with recent or ongoing care concerns cite systemic gaps in care delivery and understaffing as serious issues affecting resident wellbeing.

Types of Care at Wellington Rehabilitation And Healthcare

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Wellington Rehabilitation And Healthcare

3.1overall · 55 ratings combined

3.1★ on Google (55)

Ardis Goss

Mar 2026

via Google

My husband was at Wellington for about 6 months after a stroke in July 2025. He arrived at Wellington on August 12 and from our first day to our last day there Cynthia, the social worker, was absolutely amazing. She answered any questions I had and found any answers she didn't already have. She truly helped in any way she could whenever asked and made my concerns her concerns. She went above and beyond for us from the day we got there to helping us transition out. Her kindness will never be forgotten. There were several people and I don't remember everyone's name but Tamara, Naomi, Jay and Lena were absolutely awesome; so was our favorite CNA - Angela! Angela could make him smile on his worst day! Can't forget Wesley in Physical Therapy! We moved closer to home a couple of weeks ago and he misses them dearly. Thank you to Ms. Belinda for your kindness, the front desk staff who were always so pleasant. I know everyone's experience is not the same but I'm so thankful that ours was good. While there's always room for improvement with things like staffing and laundry, most of the staff I encountered took good care of my husband and always encouraged me to take care of myself. I know I didn't name everyone, but thank you ALL for making the hardest time in our lives more bearable.

It's time 4 A Change!

Mar 2026

via Google

BEWARE! BE CAREFUL! THIS PLACE NEEDS HELP!!!! There are some good staff members here but they are always understaffed. They force CNAs to cover 15 or more residents by themselves. It's all about the MONEY. ONE DAY HERE AND YOU WILL UNDERSTAND. The residents are NOT taken care of like they should be. Many go without baths and much more. Staffing is horrible. I have seen residents sleep with their purses on!! They dont feel safe. Their is no hot water on many occasions. Please be careful if you are considering placing your loved one here. There are also issues with plumbing. Clogged up commodes. It's horrible!! There are some good staff members here. However, this place needs HELP!! Alot of HELP!!! It's also really old and run down!!

SL1972

Mar 2026

via Google

My mother is currently at this facility. The building is always clean, and most of the employee's are really nice. The administrator is very understanding, and the SW is always pleasant and professional. She is the reason I leave my mother in the facility, and the activities lady is also great. My problems starts with my mother lack of care. My mother showers, bath, missing medications time, being told there is little staff as an excuse, and the attitude of some of the aides when talking to the patients. The management in the nursing department is poor. You can never get a straight answer out of them when asked about my mother's care or medications. The head nurse is never there, and her assistances seems to not know what they are doing. I visit my mother daily after 5 and see the staff either on their phones, just sitting at the station or no one on the halls at all. I spoke with the head nurse (Jessica) once and decided after that i would rather not anymore. Her attitude alone was so nonchalant and rude to my concerns about my mother care. All I heard was excuses from her. I just want my mother to receive the care she needs why she is there. Please Please check in on your love ones often.

Tenita Richards

Feb 2026

via Google

My father Paul Walker has been a client at Wellington Nursing & Rehabilitation for several years, Mrs Cynthia his social worker and Nurse Belinda have been amazing through this journey with my dad Especially as I live several states away. They have been so compassionate and helpful, they truly have been GOD sent. Now, where things have taken a turn is recently there has been a switch in Charge nurses, and the new charge nurse’s name is Jessica Herring, she has not been at Wellington more than two months. I received a call from her about 2wks ago almost demanding that I make a decision regarding my father’s medical treatment. She stated he wasn’t eating and drinking and almost in my opinion demanded that I make a decision regarding putting him in hospice and making a decision ( over the phone) regarding do not resuscitate vs resuscitate. I communicated that my family would be driving down the following weekend to evaluate my father’s medical status myself and speak with some of the other staff in observation before making such a life and death decision regarding someone’s life. Ms. Herring was so pushy and what I deemed as desensitized it gave me anxiety the whole week before the trip to North Carolina. Upon arriving, and speaking with the social worker, other floor nurses that routinely care for my dad and CNAs and evaluating my dad myself, he wasn’t eating and drinking as much because he really does not care for the food selection. No sooner than I brought food in from outside vendors he was eating and drinking pretty well, and very alert and sensible. I DO NOT feel at ease or comfortable with Ms. Herring overseeing this facility or its clients. She has not been in this establishment or environment to make a fair assessments of the clients here. I have requested to hear from corporate on this matter.

John Yow

Oct 2025

via Google

My time at Wellington has been amazing to say the least. The staff is always welcoming especially the aides and the nurses. Jay is a exceptional wound care nurse. Vee and Ricky always comes to check on me every morning. Abil is so sweet and kind. Lena always greets me with a smile, and KeeKee has a great heart and keeps me laughing. I will miss them all and I wish them all the best.

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Government Inspection History

5 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 18, 2025Health ComplaintHealth Standard10 citations
  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 4, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2025

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 1, 2025

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2025

Sep 4, 2024Fire Safety StandardHealth ComplaintHealth Standard15 citations
  • Ensure that residents are free from significant medication errors.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 30, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 21, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 21, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 21, 2024

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 21, 2024

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 21, 2024

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2025

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2025

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2025

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 21, 2024

Jan 26, 2024Health Complaint5 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 22, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 22, 2024

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 22, 2024

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 22, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 22, 2024

Jul 12, 2023Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 8, 2023

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 8, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2023

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2023

Mar 29, 2022Fire Safety StandardNo citations

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Wellington Rehabilitation And Healthcare offer?

Wellington Rehabilitation And Healthcare offers Skilled Nursing / Long Term Care.

Where is Wellington Rehabilitation And Healthcare located?

Wellington Rehabilitation And Healthcare is located at 1000 Tandal Place in Knightdale, North Carolina.

What do families say about Wellington Rehabilitation And Healthcare?

Families describe a mixed experience at Wellington Rehabilitation And Healthcare, with strong praise for individual staff members like the social worker and certain nurses and aides, but repeated concerns about understaffing and inconsistent day-to-day care. Several reviewers say kindness from specific caregivers helped ease a difficult time, while others report missed medications, skipped baths, and unresponsive nursing management.

How did Wellington Rehabilitation And Healthcare do on recent health and safety inspections?

Wellington Rehabilitation And Healthcare had 5 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Wellington Rehabilitation And Healthcare?

Submit the Request Information form on this page to connect with Wellington Rehabilitation And Healthcare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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