4.2(118 ratings)· West Chester average: 4.4
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1 / 612% above the West Chester median
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Wellington at Hershey's Mill is an independent living community in West Chester, Pennsylvania, with a 4.2 out of 5 rating from 113 Google reviews. No individual review comments were provided, so specific praises or complaints from families are not available here.
AI-generated from reviews and community data.
Wellington at Hershey's Mill is a senior living community in West Chester, Pennsylvania offering Assisted Living, Memory Care and Independent Living. Amenities include Gathering / Activity Spaces, Emergency Call System and Private Rooms. Published pricing starts around $5,000 per month. Families rate it 4.2 out of 5 across 118 reviews.
Wellington at Hershey's Mill is an independent living community in West Chester, Pennsylvania, operated by Senior Lifestyle. The community offers private rooms, 24-hour staff, an emergency call system, wheelchair accessibility, and gathering and activity spaces.
Most reviewers praised the move-in experience and staff helpfulness during transitions. Several families described staff members who went out of their way to coordinate moves and answer questions thoroughly. However, one reviewer reported concerns about responsiveness to residents' needs and accountability among staff members, indicating mixed experiences with care quality.
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Help Me Choose4.2overall · 118 ratings combined
4.2★ on Google (118)
Nathan Brau
Aug 2026
I was very disappointed with my experience at Wellington at Hershey Mills. During my time there, I witnessed residents waiting too long for care and basic needs not always being met. Some employees showed very little compassion or urgency, and it felt like management failed to hold poor-performing staff accountable.<br><br>Families trust this facility to care for their loved ones, and the residents deserve better.
Angeline Silva
Aug 2026
Checked out this place. Very big. Very nice. Apartments are nicer than mine! Michael was helpful and informative about senior living options
Bryan
Aug 2026
Thank you to Sharon Principe for making our transition from Independent Living to Personal Care easy. Sharon went out of her way to make sure our mother moved to a nice new apartment within the Wellington community, even facilitating finding the perfect mover for the job. We’re off to another great start at Wellington.
GEORGE KRUSZEWSKI
Jul 2026
Sharon was very helpful during our move and in getting settled afterwards. She took care of additional issues as our transition to Wellington unfolded.
Tom Hofer
Jul 2026
We moved into Wellington this spring and are happily enjoying our transition from a single family home to this community. Julia was very informative and helpful in addressing all our questions and very accurately described the services offered. Sharon was most helpful coordinating our physical move in 👍
Wellington at Hershey's Mill offers Assisted Living, Independent Living, Memory Care and Respite / Short-Term Care.
Published pricing at Wellington at Hershey's Mill starts around $5,000 per month. Final costs depend on care needs and apartment selection; contact the community for a detailed quote.
Yes. Wellington at Hershey's Mill lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.
Wellington at Hershey's Mill is located at 1361 East Boot Rd in West Chester, Pennsylvania.
Wellington at Hershey's Mill carries a 4.2 out of 5 rating from 118 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Submit the Request Information form on this page, or contact Wellington at Hershey's Mill directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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