Wellbridge Of Novi

Erin Giroux

Jun 2026

via Google ↗

They are currently ‘taking care’ of my mother. From what i heard the day shift is wonderful and decent but my mom has been neglected and treated horribly all night. She paged for over an hour to get someone to help her to the bathroom as she is not able to move and no one came. She also was promised a walker and someone to hold onto her with a cord like the hospital had but haven’t given her that either. Please talk to your night team and get your crap together or I will file legal action. Thanks.

Rony Foumia

May 2026

via Google ↗

After my mother had a stroke, my family was in complete disarray. When she was released from the hospital, we were extremely worried about what the future would hold, especially after she lost her ability to walk. She was sent to WellBridge of Novi by Dr. Shuker, and the care she received gave our entire family peace. I am very involved in my mother’s care, and the team at WellBridge was understanding, patient, and collaborative. I visited my mom seven days a week, so I was able to see firsthand what happens there. I can honestly say that many of the associates became like family to us. So many nursing assistants and nurses went above and beyond to care for my mom. Management was always present and responded quickly whenever issues came up. Gio and Shay were phenomenal and never became frustrated. The social workers were fantastic, and Kelly always went above and beyond to help our family. Deb, one of the nursing assistants, was an angel. She even bought my mom gifts, which she did not have to do, but she did out of the kindness of her heart. There were so many amazing and caring nurses, including Kaylin, Desmond, Ferdie, Jessica, Rose, Chey, Talia, Sonny, and many others. The nursing assistants were also wonderful, including Jordan, Dejane, Deb, Matthew, Latoya and so many more. I even built a relationship with the receptionists, Christine and April. (I apologize if I missed anyone!) My goal was always to get my mom closer to home and closer to our church, and today was our last day at WellBridge. I will forever be thankful to Dr. Shuker and the entire team at WellBridge of Novi. No nursing home is perfect, but this place will do everything they can to help you and your loved one. My advice to any family is to stay involved, ask questions, and be present. Family involvement is key. Thank you, WellBridge of Novi, for showing my mother and my family the care, compassion, and support we needed after her stroke.

ABIOLA AROWOJOBE

Mar 2026

via Google ↗

This is a great place with hardworking and supportive staff. Everyone here does their best to provide quality care to the residents. The facility is clean, the atmosphere is positive, and the team works well together. Families can feel confident their loved ones are in good hands.”

willard rose

Feb 2026

via Google ↗

Wellbridge of Novi is an updated and clean facility. The Executive Director and Director of nursing (Sara and Manny) are wonderful! All needs are addressed and followed-up on in a timely manner. This is a great place to send your loved one for rehab, or long-term care!

Doctor Valentine

Jan 2026

via Google ↗

While the place is very clean and modern, it is lacking in many key areas. PT/OT is okay, but they only put in the bare minimum of work. Their caregivers vary from wonderful, friendly, and attentive to rude, angry, and negligent. Some of their people are fantastic, but some are downright mean. With all due respect to the people that work there, old people and the wounded aren't the friendliest folks when their independence is taken from them. Of course they're crabby and mean. They're in a bad place. They don't need your crap on top of it. Keep your complaining to yourself, and tell it to your therapist. And we did have a case of elder abuse that involved the police. The matter was dealt with appropriately, but it shouldn't have happened in the first place. Communication is terrible. They do whatever they can to work as little with family as possible. And seeing a social worker is like pulling teeth. The food is a flip of the coin. Sometimes it's amazing. Sometimes it's garbage. But that's pretty standard for all rehab facilities. They have a little bistro in the place that's closed 98% of the time. It's too bad, their food is quite good. The nurses are slow to respond to their call buttons. Not as slow as some places, but they're still too slow. Unfortunately this is a problem at these types of places. They like to complain that they're understaffed. Of course they're understaffed. You still don't get to treat patients like they're responsible for your lousy life choices. That being said, Wellbridge isn't all bad. And vastly superior to hell holes like Notting Hill. I've had two relatives at Wellbridge in the past couple years. One loved it. The other hated it. Your mileage will vary.