C
via MyLivingChoice · ReportClarissa R.Family member of a resident
Sep 2026
This is not an honest company. I will file formal complaint and inform insurance company. I don't recommend this company to any elderly person.
Well Care Health
5400 Glenwood Avenue3(42 ratings)· Raleigh average: 4.1
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Quick Facts
- Medicare quality
- 4.5 of 5 stars
- Medicare certified
- Since 1992
Home Health Compare
Well Care Health is a home health agency serving Raleigh, North Carolina offering Home Health. Families rate it 3.0 out of 5 across 41 reviews.
About Well Care Health
Well Care Health is a Medicare-certified home health agency serving Raleigh, NC and has been Medicare certified since 1992. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Well Care Health 4.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Well Care Health
Home Health
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Help Me ChooseReviews of Well Care Health
3overall · 42 ratings combined
3★ on Google (41) · 1★ on MyLivingChoice (1)
Value for money1
Customer service1
Medicare Quality of Care
Well Care Health is a Medicare-certified home health agency (certified since 1992). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
3.0 / 5 patient survey rating
- Would definitely recommend the agency78%US 79%
- Rated their overall care 9 or 10 out of 1084%US 85%
- Care was given in a professional way88%US 89%
- The team communicated well83%US 86%
- The team discussed medicines, pain and home safety81%US 82%
305 completed patient surveys, 19% response rate.
Hospital outcomes
- Discharged to the community85%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)9%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around94%US 83%
- Patients got better at getting in and out of bed94%US 83%
- Patients got better at bathing94%US 86%
- Patients' breathing improved97%US 85%
- Patients got better at taking medications correctly93%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations67%US 61%
Service area
Well Care Health reports serving 149 ZIP codes, including Raleigh, Fayetteville, Durham, Cary, Rocky Mount, Apex, Burlington, Chapel Hill, Clayton, Goldsboro and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 347192. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Well Care Health offer?
Well Care Health offers Home Health.
How much does Well Care Health cost?
Well Care Health has not published its pricing. For context, communities in Raleigh that publish rates start around $4,900 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is Well Care Health located?
Well Care Health is located at 5400 Glenwood Avenue in Raleigh, North Carolina.
What do families say about Well Care Health?
Well Care Health carries a 3.0 out of 5 rating from 41 Google reviews. One family has reviewed it on MyLivingChoice, averaging 1.0 out of 5. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Well Care Health?
Yes. Well Care Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
Do I need a referral to use Well Care Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Well Care Health?
Submit the Request Information form on this page, or contact Well Care Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Well Care Health? Claim this listing to update photos, pricing, and details. It's free.
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