MyLivingChoice

WEL-Home Health Red Oak

1600 E Summit St

4.8(4 ratings)· Red Oak average: 4.4

WEL-Home Health Red Oak, photo 1

Quick Facts

Medicare quality
2.5 of 5 stars

Home Health Compare

Medicare certified
Since 1998
Service area
Covers Fremont, Mills, Montgomery, and Page counties
Out-of-pocket cost
Most Medicare/Medicaid patients pay nothing out of pocket
Scheduling hours
Flexible scheduling limited to 8am-4:30pm
Homemaker services
Includes laundry, meal prep, and grocery shopping

What Families Think

Families and patients describe WEL-Home Health Red Oak as attentive and communicative, with several reviewers singling out specific nurses and aides for building strong rapport and keeping them informed. Feedback is positive across the small number of reviews available, focusing on the quality of individual caregivers rather than the organization as a whole.

The Good

  • Nurses build strong rapport with patients and families
  • Staff proactively communicate on patient condition changes
  • Caregivers described as going above and beyond
  • Homemaker services like laundry and meal prep included

The Bad

  • Only a handful of reviews available to judge consistency
  • No published pricing information available

AI-generated from reviews and community data.

WEL-Home Health Red Oak is a home health agency serving Red Oak, Iowa offering Home Health. Families rate it 4.8 out of 5 across 4 reviews.

About WEL-Home Health Red Oak

WEL-Home Health of Red Oak provides skilled home healthcare services in Red Oak, Iowa and surrounding counties including Fremont, Mills, Montgomery, and Page. The organization delivers personalized, Medicare-covered care directly to patients' homes, allowing them to recover and maintain independence in familiar surroundings.

Clinical services are provided by registered nurses and licensed practical nurses who manage medications, monitor chronic conditions, provide wound care, and coordinate with physicians. Home health aides assist with activities of daily living such as bathing, grooming, dressing, basic health monitoring, and mobility support. Physical, occupational, and speech therapists work with patients at home to rebuild strength, improve mobility, and regain daily living skills.

The organization also offers homemaker services including household cleaning and organization, laundry assistance, meal preparation, and grocery shopping. WEL-Home Health works closely with patients' physicians and families to create individualized care plans tailored to each person's specific needs and schedule, with flexible scheduling available between 8 a.m. and 4:30 p.m.

WEL-Home Health accepts Medicare, Medicaid, Medicare Advantage in some cases, and private insurance, with most Medicare and Medicaid patients paying nothing out of pocket. The organization handles insurance authorization and advocates on patients' behalf throughout the process.

Types of Care at WEL-Home Health Red Oak

Home Health

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Reviews of WEL-Home Health Red Oak

4.8overall · 4 ratings combined

4.8★ on Google (4)

Destiny Voyles

Aug 2024

via Google

This is hands down the best home health around. My caretaker Tyler is just the sweetest always willing to go above and beyond.

Candace Day

Dec 2021

via Google

Nice place to live... Been here for six years. Thanks to our hard working manager, She has been a God sin to this place & has really worked so very hard to put it back in order. Thanku Jay ,...

tara terry

Jul 2019

via Google

Nothing but positivity and excellence from the nurse who cared for my father. Not many can build a rapport, but Miss Gayle did! She also kept us informed on his cares. If I ever had questions she promptly responded. She notified us when he needed to seek additional medical care. We always felt comfortable in her assessments and knew that dad was receiving excellent cares. We had to move dad closer to us and if he could have packed her up and brought her along he would have! Thank you Miss Gayle for all you did for dad and all you do for others!

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to WEL-Home Health Red Oak, never sold or shared.

Medicare Quality of Care

WEL-Home Health Red Oak is a Medicare-certified home health agency (certified since 1998). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency82%US 79%
  • Rated their overall care 9 or 10 out of 1091%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well86%US 86%
  • The team discussed medicines, pain and home safety78%US 82%

85 completed patient surveys, 32% response rate.

Hospital outcomes

  • Discharged to the community76%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)13%US 11%Same as

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around86%US 83%
  • Patients got better at getting in and out of bed85%US 83%
  • Patients got better at bathing88%US 86%
  • Patients' breathing improved77%US 85%
  • Patients got better at taking medications correctly81%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations81%US 61%

Service area

WEL-Home Health Red Oak reports serving 28 ZIP codes, including Blanchard, Clarinda, College Springs, Elliott, Emerson, Essex, Farragut, Glenwood, Grant, Griswold and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 167282. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does WEL-Home Health Red Oak offer?

WEL-Home Health Red Oak offers Home Health.

Where is WEL-Home Health Red Oak located?

WEL-Home Health Red Oak is located at 1600 E Summit St in Red Oak, Iowa.

What do families say about WEL-Home Health Red Oak?

Families and patients describe WEL-Home Health Red Oak as attentive and communicative, with several reviewers singling out specific nurses and aides for building strong rapport and keeping them informed. Feedback is positive across the small number of reviews available, focusing on the quality of individual caregivers rather than the organization as a whole.

Does Medicare cover care from WEL-Home Health Red Oak?

Yes. WEL-Home Health Red Oak is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.

Do I need a referral to use WEL-Home Health Red Oak?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit WEL-Home Health Red Oak?

Submit the Request Information form on this page to connect with WEL-Home Health Red Oak and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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