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Crisis Resource Center-Waukesha County

1501 Airport Rd.

3(8 ratings)· Waukesha average: 4.6

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Crisis Resource Center-Waukesha County, photo 11 / 2

Quick Facts

Total units
14
Licensed capacity
14 residents

Wisconsin DHS

Admission process
Callers can self-refer to get a bed
Escalation of care
Connects clients to a hospital if needed
Community outreach
Staff give crisis intervention presentations to local groups

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviewers describe Crisis Resource Center-Waukesha County as a supportive, short-term crisis stabilization program with compassionate staff who help people find perspective, rest, and connections to further care. Most reviews are highly positive about the staff's kindness and the self-referral process, though one reviewer reported an unprofessional response regarding a missed callback.

What reviewers praise

  • Staff described as compassionate and resourceful
  • Self-referral process to get a bed
  • Connects residents to hospital for higher care needs
  • Provides food and a safe environment
  • Offers community crisis intervention education presentations

What reviewers flag

  • One report of unprofessional attitude over missed callback

AI-generated from reviews and community data.

Crisis Resource Center-Waukesha County is a senior living community in Waukesha, Wisconsin offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.0 out of 5 across 8 reviews.

About Crisis Resource Center-Waukesha County

Crisis Resource Center-Waukesha County is an assisted living community in Waukesha, Wisconsin, licensed for up to 14 residents. The center operates 24-hour staff, an emergency call system, medication management, housekeeping, and gathering spaces for social activities.

Reviewers consistently praise the staff for their compassion, attentiveness, and resourcefulness. Multiple families noted that clinicians took time to understand residents' needs and made them feel comfortable and safe. The center also conducts community education; one reviewer described staff as "a fantastic team" able to provide practical guidance to families with adult children. The facility welcomes self-referrals and offers a place of respite during crisis periods.

One reviewer reported a negative experience involving delayed follow-up from a psychiatrist and communication concerns, indicating that experiences at the center have varied.

Types of Care at Crisis Resource Center-Waukesha County

Assisted Living

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

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Help Me Choose

Reviews of Crisis Resource Center-Waukesha County

3overall · 8 ratings combined

3★ on Google (8)

Ash

May 2026

via Google ↗

I utilize CRC when in crisis. It always helps me baseline to myself. It provides perspective, rest, distance from current stressors, counsel with clinicians I trust, just a break from literally everything. You can call and refer yourself to get a bed, I always do that, and they welcome me with open arms. I recommend CRC Waukesha, or even the CRC's in Milwaukee, to anyone. They are a beautiful organization with much needed positive communication and resources of all types for whatever you personally need. And if they find that you need a higher level of care, they will connect you to a hospital and not leave you hanging. Literally it's wonderful and I hope my review helps someone choose to call, you will not regret it!!

i enjoyed it so much at this resource center they have food provided the staff are amazingly kind and helpful and caring 10 out of 10 experience

Anna Hoffman

Dec 2025

via Google ↗

My experience here was nothing short of amazing. The entire staff is wonderful - compassionate, very resourceful and always uplifting. They took the time to really get to know me. Not only did they provide me with much needed resources, but they also made sure I was comfortable and safe at all times. The Waukesha CRC is an all around fantastic support system! I am so grateful for their help!

Jaclyn Gienke

Aug 2025

via Google ↗

As someone who is homeless, how are they going to say that the psychiatrist would call back and never did but went to my case manger at my shelter and said for me to call them. When I mention this to them, they have an attitude which isn’t professional.

Donna Schlesak

Oct 2024

via Google ↗

Sunny & Enjoli did a presentation for our parents group, who all have grown kids with autism. They were a fantastic team and were able to really educate us on what we could do to help ease any experience our kids might have with the police. There were numerous tips they were able to give that would help provide us with prophalactic measures that would eliminate misunderstandings our adult kids could potentially have in the future. They explained why police take certain actions that much of the public might not understand. I highly recommend using their crisis intervention, if the need arises.

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Frequently Asked Questions

What types of care does Crisis Resource Center-Waukesha County offer?

Crisis Resource Center-Waukesha County offers Assisted Living.

Where is Crisis Resource Center-Waukesha County located?

Crisis Resource Center-Waukesha County is located at 1501 Airport Rd. in Waukesha, Wisconsin.

What do families say about Crisis Resource Center-Waukesha County?

Crisis Resource Center-Waukesha County carries a 3.0 out of 5 rating from 8 Google reviews. Reviewers describe Crisis Resource Center-Waukesha County as a supportive, short-term crisis stabilization program with compassionate staff who help people find perspective, rest, and connections to further care. Most reviews are highly positive about the staff's kindness and the self-referral process, though one reviewer reported an unprofessional response regarding a missed callback. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Crisis Resource Center-Waukesha County?

Submit the Request Information form on this page, or contact Crisis Resource Center-Waukesha County directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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