500 E Pickwick Dr
3.7(19 ratings)
1 / 2CMS Care Compare
Reviewers describe The Waters of Syracuse as a skilled nursing and rehab facility that has recently improved, with several families praising attentive, compassionate staff and good communication. One detailed negative review, however, raises serious concerns about understaffing, delayed pain response, and nighttime checks, showing a split experience.
AI-generated from reviews and community data.
The Waters of Syracuse is a skilled nursing facility in Syracuse, Indiana, offering short-term rehabilitation and long-term care. The community provides personalized memory care alongside general skilled nursing services designed to support residents in living well each day.
The facility specializes in recovery and rehabilitation, helping residents rebuild strength, confidence, and independence whether they stay for a short term or require long-term support. The care team works with each resident to help them reach their fullest potential during their stay.
The Waters of Syracuse offers a range of specialized services tailored to individual needs, including wound care and respiratory support. The community emphasizes personalized attention, recognizing that every resident's needs are unique and require specialized care approaches.
The facility maintains a clean environment and focuses on creating a place where residents feel safe, supported, and at home. The community's mission centers on helping each individual live well every day through dedicated care and support.
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me Choose3.7overall · 19 ratings combined
3.7★ on Google (19)
Laura Long
Nov 2025
There’s a noticeable shift in the culture at The Waters of Syracuse. The teamwork, communication, and positive energy among the staff create an environment where residents feel supported and employees feel proud of the work they do. It’s refreshing to see that kind of commitment in long-term care.
Cateline Hoover
Nov 2025
The Waters of Syracuse has truly transformed for the better. The staff are compassionate, attentive, and clearly dedicated to resident care. The facility is clean, welcoming, and focused on quality outcomes. Families are kept informed, and residents are treated with dignity and respect. Highly recommend for anyone looking for a supportive and caring home for their loved ones. Also their ADON, Dylan is the most compassionate person ever, his professionalism and passion for his residents is unmatched! You won’t be disappointed!
cambri clark
Nov 2025
The Waters of Syracuse has really turned things around. The staff are kind, patient, and take good care of the residents. You can tell they actually care. I feel comfortable having my loved one here.
Patti Clark
Nov 2025
The Waters of Syracuse is a warm, welcoming long term/rehab community that truly prioritises resident care. The staff are attentive, compassionate, and dedicated to maintaining a safe, comfortable environment. Families are kept informed, residents are treated with dignity, and the facility consistently demonstrates strong teamwork and genuine concern for wellbeing. A wonderful choice for those seeking quality long-term or skilled nursing care.
Derek Ewing
Feb 2025
While there are some who care that work there, most don't. I personally witnessed 3 instances of a patient being left in more pain because of the staff after asking for help. How is it that this company makes so much money but uses none of it to put care/maintenance into their facilities? Why can't they adequately staff any of these facilities? This place is falling apart. Mistakes by staff are addressed with hostility when raising any concern. Patients are not checked on throughout the night. This isn't how people should have to live some of their final years.
The Waters of Syracuse offers Skilled Nursing / Long Term Care.
The Waters of Syracuse is located at 500 E Pickwick Dr in Syracuse, Indiana.
Reviewers describe The Waters of Syracuse as a skilled nursing and rehab facility that has recently improved, with several families praising attentive, compassionate staff and good communication. One detailed negative review, however, raises serious concerns about understaffing, delayed pain response, and nighttime checks, showing a split experience.
Work at The Waters of Syracuse? Claim this listing to update photos, pricing, and details — it's free.