1850 N. Waterman Ave.
3.3(122 ratings)· San Bernardino average: 3.7
1 / 5CMS Care Compare
Reviews for Waterman Canyon Post Acute are sharply divided: several families praise specific nurses, CNAs, and therapy staff for compassionate, attentive care, while other reviewers describe serious lapses including neglect and withheld medications. The facility holds a Four-Star CMS rating and was named a Newsweek Top Nursing Home for 2026, though its Google rating of 3.3 reflects the mixed experiences reported.
AI-generated from reviews and community data.
Waterman Canyon Post Acute is a skilled nursing facility in San Bernardino, California focused on the safety, wellness, and healing of patients. The facility delivers round-the-clock customized healthcare services and daily living assistance with licensed nurses available 24 hours a day, seven days a week.
The facility features spacious accommodations, an expansive state-of-the-art rehab gym under the guidance of licensed experts, and beautiful courtyards and lobby spaces for visiting and resting. A variety of amenities and engaging activities are offered to create a welcoming environment.
Waterman Canyon Post Acute has been recognized by Newsweek as a Top Nursing Home for 2026 and has received a Four-Star Overall and Four-Star Quality Measures rating from the Centers for Medicaid and Medicare Services based on health inspections, staffing, and quality measures. The facility is conveniently located just minutes from St. Bernadine Medical Center and the 210 and 215 freeways.
The facility emphasizes patient-centered care with a caring and skilled team committed to helping residents feel secure and at ease. Staff members include licensed nurses, therapy teams, and an activities department that works to create a healing environment where patients can thrive.
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Help Me Choose3.3overall · 122 ratings combined
3.3★ on Google (122)
Mario Rocha
Jun 2026
I want to thank all staff CNA,Maintance,LVN all shift of waterman canyon i highly recommand anyone that come in stay here your in great care. A special thank you to activities department for always being there for me when i was at my lowest they always had way to cheer me up made me feel like i was home.
M (Amaris Shardz)
May 2026
The worst place ever, neglected my mom all day and didn't evaluate her or did any physical therapy at all for her. Medical negligence is illegal, dock that down because this is unacceptable and unprofessional. UPDATE: Withholding my mom's medications that are prescribed to HER NAME and will not give them to her. That is also illegal!
DeJay 2Widdet
May 2026
As I can in to see my dad, he was the happiest patient in the facility. The CNA Swana Hafok was with my dad and he wanted me to leave this review because she went above and beyond and helped my dad and you should have more CNA’s like her. !!
Lucinda Jones
May 2026
Tiffany was my nurse wonderful person and does help job above . Has a great therapy team great wound care. They need to get a lot better cnas I had 2 or3 that did there jobs but they need to get better help in that area
Vanessa
Apr 2026
The wost place ever they dont take care of their patients really bad experience there that's why they say don't judge a book by his cover. It might look nice but it's the worst place ever.0 stars they act like they're not getting paid for what they're doing
Waterman Canyon Post Acute offers Skilled Nursing / Long Term Care.
Waterman Canyon Post Acute is located at 1850 N. Waterman Ave. in San Bernardino, California.
Reviews for Waterman Canyon Post Acute are sharply divided: several families praise specific nurses, CNAs, and therapy staff for compassionate, attentive care, while other reviewers describe serious lapses including neglect and withheld medications. The facility holds a Four-Star CMS rating and was named a Newsweek Top Nursing Home for 2026, though its Google rating of 3.3 reflects the mixed experiences reported.
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