4.3(20 ratings)· Lincoln average: 4.4
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1 / 6An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families overwhelmingly describe Waterford Wilderness Hills as a small, home-like memory care community where staff form close, personal bonds with residents, especially during end-of-life care. One sharply negative review alleges neglect and understaffing at night, standing in contrast to the many accounts of attentive, family-like care.
AI-generated from reviews and community data.
Waterford Wilderness Hills Memory Care is a senior living community in Lincoln, Nebraska offering Memory Care and Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 20 reviews.
Waterford Wilderness Hills Memory Care is a community in Lincoln, Nebraska offering assisted living and memory care. The facility provides 24-hour staff coverage, on-site nursing, medication management, housekeeping, laundry service, and dietary accommodations. Private rooms with private bathrooms, emergency call systems, wheelchair accessibility, and gathering spaces for social activities are available.
Most reviewers consistently praised the compassionate and attentive care provided by staff, describing a home-like atmosphere where residents felt valued and supported. Families repeatedly noted that staff treated residents with dignity and kindness, particularly during end-of-life care. One reviewer noted the community is smaller, allowing more individualized attention. However, one reviewer reported serious concerns including neglect, poor meals, physical abuse, and inattentive night staff, citing reasons for moving their mother to another facility.
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Help Me Choose4.3overall · 20 ratings combined
4.3★ on Google (20)
Barb Pence
Aug 2026
There are not enough kind words to describe the care my dad received at the Waterford!<br>Going to memory care was hard but the kindness they showed eased the stress of the move.They cared for my Dad as if he was their own Grandpa. The staff will be our forever friends!! If you are looking for a memory facility for a loved one don’t hesitate to come here!!<br>Jura, Kami, Brooklyn, Kelly and Eli are the best!!
Connie Evans
Jul 2026
A huge shout out to Jura and staff! Mom enjoyed her time at The Waterford where she was treated with dignity and compassion. They were also very welcoming to family. It is set up like a home setting and is very comfortable. We are very grateful for the care she received during her stay there and at the time of her passing. Would definitely recommend.
Gwyn Wright
Jul 2026
Jura and her staff are amazing!! They treated my mom, and all the residents, with kindness, dignity and compassion. They truly care about the residents and their families! The atmosphere is calm and has a feeling of home. My family will be forever grateful to the Waterford for the exceptional care our mom received and the compassion they showed her and our family at the time of her passing.
Elyssa Brown
Feb 2026
Our family is incredibly grateful for the care my grandmother received at Wilderness Hills. The amount of love, compassion, and kindness shown to her was truly phenomenal. Every member of the team made her feel supported, valued, and genuinely cared for, not just as a resident but as part of their family. Jura, in particular, was a true blessing, and I will be forever thankful for the love and dedication shown to my grandmother. Knowing she was surrounded by such a supportive and caring team brought our family so much comfort. Wilderness Hills will always hold a special place in our hearts.
Elyssa Hahn
Feb 2026
Our family is incredibly grateful for the care my grandmother received at Wilderness Hills. The amount of love, compassion, and kindness shown to her was truly phenomenal. Every member of the team made her feel supported, valued, and genuinely cared for, not just as a resident but as part of their family. Jura, in particular, was a true blessing, and I will be forever thankful for the love and dedication shown to my grandmother. Knowing she was surrounded by such a supportive and caring team brought our family so much comfort. Wilderness Hills will always hold a special place in our hearts.
Waterford Wilderness Hills Memory Care offers Assisted Living and Memory Care.
Waterford Wilderness Hills Memory Care has not published its pricing. For context, communities in Lincoln that publish rates start around $4,725 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Waterford Wilderness Hills Memory Care is located at 8939 Keystone Dr in Lincoln, Nebraska.
Waterford Wilderness Hills Memory Care carries a 4.3 out of 5 rating from 20 Google reviews. Families overwhelmingly describe Waterford Wilderness Hills as a small, home-like memory care community where staff form close, personal bonds with residents, especially during end-of-life care. One sharply negative review alleges neglect and understaffing at night, standing in contrast to the many accounts of attentive, family-like care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Submit the Request Information form on this page, or contact Waterford Wilderness Hills Memory Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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