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Waterford Wilderness Hills Memory Care

8939 Keystone Dr

4.4(18 ratings)· Lincoln average: 4.4

Waterford Wilderness Hills Memory Care — photo 11 / 6

Quick Facts

Community size
Small, home-like setting per reviewers
Typical stays
Some residents cared for through end of life
Long-term care history
One family used Waterford communities for 8 years

What Families Think

Families overwhelmingly describe Waterford Wilderness Hills as a small, home-like memory care community where staff form close, personal bonds with residents, especially during end-of-life care. One sharply negative review alleges neglect and understaffing at night, standing in contrast to the many accounts of attentive, family-like care.

The Good

  • Small size allows more individualized attention
  • Staff described as compassionate through end-of-life care
  • Home-like, calm atmosphere noted by multiple families
  • Staff builds personal relationships with residents and families
  • Feels family-owned and run

The Bad

  • One report of neglect, poor meals, and physical abuse
  • One report of night staff inattentive, on phones or in cars
  • One reviewer questioned administrator's memory care expertise

AI-generated from reviews and community data.

About Waterford Wilderness Hills Memory Care

Waterford Wilderness Hills Memory Care is a assisted living community in Lincoln, Nebraska.

Families rate Waterford Wilderness Hills Memory Care 4.4 out of 5 based on 18 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Assisted Living

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Reviews

4.4overall · 18 ratings combined

4.4★ on Google (18)

Connie Evans

Jul 2026

via Google

A huge shout out to Jura and staff! Mom enjoyed her time at The Waterford where she was treated with dignity and compassion. They were also very welcoming to family. It is set up like a home setting and is very comfortable. We are very grateful for the care she received during her stay there and at the time of her passing. Would definitely recommend.

Gwyn Wright

Jul 2026

via Google

Jura and her staff are amazing!! They treated my mom, and all the residents, with kindness, dignity and compassion. They truly care about the residents and their families! The atmosphere is calm and has a feeling of home. My family will be forever grateful to the Waterford for the exceptional care our mom received and the compassion they showed her and our family at the time of her passing.

Elyssa Hahn

Feb 2026

via Google

Our family is incredibly grateful for the care my grandmother received at Wilderness Hills. The amount of love, compassion, and kindness shown to her was truly phenomenal. Every member of the team made her feel supported, valued, and genuinely cared for, not just as a resident but as part of their family. Jura, in particular, was a true blessing, and I will be forever thankful for the love and dedication shown to my grandmother. Knowing she was surrounded by such a supportive and caring team brought our family so much comfort. Wilderness Hills will always hold a special place in our hearts.

Savannah Fortney

Nov 2025

via Google

The staff was always accommodating to our large family visiting. They were very sweet and caring for my grandpa during his time there

Michelle

Nov 2025

via Google

It has truly been a blessing to have a place for my father who has Alzheimers. Having a caring staff and beautiful environment to be his home during this time has been a blessing. When family is not able to be by my father's side, I know that he is looked after by his Waterford family. Thank you!

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Frequently Asked Questions

What types of care does Waterford Wilderness Hills Memory Care offer?

Waterford Wilderness Hills Memory Care offers Assisted Living.

Where is Waterford Wilderness Hills Memory Care located?

Waterford Wilderness Hills Memory Care is located at 8939 Keystone Dr in Lincoln, Nebraska.

What do families say about Waterford Wilderness Hills Memory Care?

Families overwhelmingly describe Waterford Wilderness Hills as a small, home-like memory care community where staff form close, personal bonds with residents, especially during end-of-life care. One sharply negative review alleges neglect and understaffing at night, standing in contrast to the many accounts of attentive, family-like care.

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Nearby Communities

Other senior living options within 25 miles of Lincoln.